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Mainframe Production Support Analyst Jobs (NOW HIRING)

TriOptus LLC

Mainframe Engineer

Chandler, AZ · On-site

$50 - $64.25/hr

Perform root cause analysis and support ad hoc job executions * Partner with Production Control to ... Strong experience in Mainframe Production Support (application support required) Technologies/tools:

Themesoft, Inc.

Mainframe Developer

Chandler, AZ · On-site

$48.25 - $62/hr

Mainframe Developer Chandler, AZ (preferred) | Des Moines, IA (secondary) 12+ Months Contract ... Perform root cause analysis and support ad hoc job executions * Partner with Production Control to ...

Theemesoft.inc

Mainframe Developer

Chandler, AZ · On-site

$50 - $64.25/hr

Mainframe Developer Chandler, AZ (preferred) | Des Moines, IA (secondary) 12+ Months Contract ... Perform root cause analysis and support ad hoc job executions * Partner with Production Control to ...

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Mainframe Production Support Analyst information

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How much do mainframe production support analyst jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for mainframe production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by Mainframe Production Support Analysts and how can they be addressed?

Mainframe Production Support Analysts often encounter challenges such as resolving critical system issues under tight deadlines, handling complex batch job failures, and ensuring minimal disruption to business operations. Effective problem-solving skills, a solid understanding of mainframe technologies, and strong communication with cross-functional teams are essential to address these challenges. Proactively monitoring systems, documenting recurring issues, and participating in post-incident reviews can help analysts continuously improve processes and prevent future incidents.

What is the difference between Mainframe Production Support Analyst vs Mainframe Systems Programmer?

AspectMainframe Production Support AnalystMainframe Systems Programmer
Primary RoleMonitoring, troubleshooting, and supporting mainframe applications and systems to ensure smooth operations.Installing, configuring, and maintaining mainframe operating systems and system software.
CertificationsITIL, COBIT, or vendor-specific certifications often preferred.IBM Certified Systems Programmer or similar certifications.
Work EnvironmentSupport teams, production environments, often on-call.System installation and maintenance, often in data centers.
Industry UsageFinancial services, insurance, and large enterprises using mainframes.Mainframe software development and system management in similar industries.

While both roles work within mainframe environments, the Mainframe Production Support Analyst focuses on operational support and troubleshooting, ensuring applications run smoothly. In contrast, the Mainframe Systems Programmer handles system setup, configuration, and maintenance tasks essential for system stability.

What is a Mainframe Production Support Analyst?

A Mainframe Production Support Analyst is an IT professional responsible for monitoring, maintaining, and troubleshooting mainframe computer systems and applications in a production environment. Their primary role is to ensure that business-critical mainframe applications run smoothly, resolve incidents, and minimize downtime. They respond to technical issues, perform root cause analyses, and implement fixes or enhancements as needed. Additionally, they often work closely with other IT teams and business users to support system upgrades, deployments, and ongoing operations.

What are the key skills and qualifications needed to thrive as a Mainframe Production Support Analyst, and why are they important?

To thrive as a Mainframe Production Support Analyst, you need strong knowledge of mainframe systems (such as IBM z/OS), JCL, COBOL, and problem-solving skills, typically supported by a degree in computer science or related field. Familiarity with job scheduling tools (like CA-7 or Control-M), incident management platforms, and mainframe monitoring utilities is essential. Strong analytical thinking, effective communication, and the ability to work under pressure are valuable soft skills in this role. These skills ensure quick resolution of production issues, minimal downtime, and reliable support for critical business operations.
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What job categories do people searching Mainframe Production Support Analyst jobs look for? The top searched job categories for Mainframe Production Support Analyst jobs are:
Mainframe Production Support Analyst jobs near you
Infographic showing various Mainframe Production Support Analyst job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,147 per year, or $50.1 per hour.
Mainframe Production Support Analyst

Mainframe Production Support Analyst

Cynet Systems

Schaumburg, IL • On-site

$65 - $70/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are looking for Mainframe Production Support Analyst for our client in Schaumburg, IL

Job Title: Mainframe Production Support Analyst

Job Location: Schaumburg, IL

Job Type: Contract

Job Overview:

Pay Range: $65hr - $70hr

Requirement/Must Have:

  • Proficiency in IBM Mainframe technology and cross-platform scheduling software such as Control-M, CA7, or OpCon.
  • 1+ years of experience in providing L1 production support for batch operations comprising IBM Mainframe, Windows, and Unix environments.
  • Familiarity with IT Service Management tools like ServiceNow.

Responsibilities:

  • Monitor and manage complex daily production cycles.
  • Perform incident triage being the primary point of contact for system alerts, server notifications, and job abends.
  • Analyze system logs, console messages, and abend codes to perform corrective actions.
  • Execute JCL modifications, update dataset versions, and perform step-specific restarts as directed.
  • Manage the end-to-end incident lifecycle by documenting all failures, root causes, and resolutions.
  • Escalate complex code or data issues to specialized development teams.
  • Collaborate with different teams to drive incident resolution.
  • Handle calls from technical staff, vendors, and internal business partners to perform requested batch operations.
  • Participate in technical bridge calls to facilitate communication during P1/P2 incidents.
  • Adhere to strict Service Level Agreements.
  • Willingness to work in a 24/7 operational environment, including rotating shifts, nights, and weekends.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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