ZipRecruiter

Log In

1

Mainframe Production Support Analyst Jobs (NOW HIRING)

MissionStaff

Mainframe / CICS Developer

Washington, DC

$55.50 - $71.25/hr

Troubleshoot transaction errors, batch failures, and production incidents. Support integrations between mainframe applications and other enterprise systems. Analyze system requirements, code, and ...

mthree

Production Support Analyst

Salt Lake City, UT · On-site

The Production Support Analyst role involves maintaining and supporting technical systems crucial for various teams, with a focus on enterprise technology and production support activities.

Eclaro

Production Support Analyst

Charlotte, NC

$125K - $150K/yr

Production Support Analyst Job Number: 26-00541 Pursue excellence in your career! ECLARO is seeking a Production Support Analyst Solutions professional for our client in Charlotte, NC. Our client is ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Job Summary : mthree is seeking a Production Support Analyst to join their team at a major investment bank. The role involves providing 1st and 2nd line support for Equity Fund applications ...

Apex Systems

Production Support Analyst

Plano, TX

Job#: 3036518 Production Support Analyst Location: Plano, Texas (Onsite) Employment Type: Contract Contract Duration : 10 Months Role Overview We are seeking a Production Support Analyst to join our ...

New

SuCitta Stealth

Production Support Analyst

Cary, NC · On-site

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Makai Labs LLC

Production Support Analyst

New York, NY · On-site

$75K - $85K/yr

Production Support Analyst About Makai Makai uses best-in-class AI and data to solve real-world operational and strategic challenges at scale. We help businesses with enterprise automation, human ...

next page

Showing results 1-20

People also search for

All JobsMainframe Production Support Analyst Jobs

Mainframe Production Support Analyst information

See salary details

$19

$50

$96

How much do mainframe production support analyst jobs pay per hour?

As of May 31, 2026, the average hourly pay for mainframe production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mainframe Production Support Analyst, and why are they important?

To thrive as a Mainframe Production Support Analyst, you need strong knowledge of mainframe systems (such as IBM z/OS), JCL, COBOL, and problem-solving skills, typically supported by a degree in computer science or related field. Familiarity with job scheduling tools (like CA-7 or Control-M), incident management platforms, and mainframe monitoring utilities is essential. Strong analytical thinking, effective communication, and the ability to work under pressure are valuable soft skills in this role. These skills ensure quick resolution of production issues, minimal downtime, and reliable support for critical business operations.

What are some common challenges faced by Mainframe Production Support Analysts and how can they be addressed?

Mainframe Production Support Analysts often encounter challenges such as resolving critical system issues under tight deadlines, handling complex batch job failures, and ensuring minimal disruption to business operations. Effective problem-solving skills, a solid understanding of mainframe technologies, and strong communication with cross-functional teams are essential to address these challenges. Proactively monitoring systems, documenting recurring issues, and participating in post-incident reviews can help analysts continuously improve processes and prevent future incidents.

What is a Mainframe Production Support Analyst?

A Mainframe Production Support Analyst is an IT professional responsible for monitoring, maintaining, and troubleshooting mainframe computer systems and applications in a production environment. Their primary role is to ensure that business-critical mainframe applications run smoothly, resolve incidents, and minimize downtime. They respond to technical issues, perform root cause analyses, and implement fixes or enhancements as needed. Additionally, they often work closely with other IT teams and business users to support system upgrades, deployments, and ongoing operations.

What is the difference between Mainframe Production Support Analyst vs Mainframe Systems Programmer?

AspectMainframe Production Support AnalystMainframe Systems Programmer
Primary RoleMonitoring, troubleshooting, and supporting mainframe applications and systems to ensure smooth operations.Installing, configuring, and maintaining mainframe operating systems and system software.
CertificationsITIL, COBIT, or vendor-specific certifications often preferred.IBM Certified Systems Programmer or similar certifications.
Work EnvironmentSupport teams, production environments, often on-call.System installation and maintenance, often in data centers.
Industry UsageFinancial services, insurance, and large enterprises using mainframes.Mainframe software development and system management in similar industries.

While both roles work within mainframe environments, the Mainframe Production Support Analyst focuses on operational support and troubleshooting, ensuring applications run smoothly. In contrast, the Mainframe Systems Programmer handles system setup, configuration, and maintenance tasks essential for system stability.

More about Mainframe Production Support Analyst jobs
What job categories do people searching Mainframe Production Support Analyst jobs look for? The top searched job categories for Mainframe Production Support Analyst jobs are:
Mainframe Production Support Analyst jobs near you
Mainframe Production Support

Mainframe Production Support

Intellectt INC

Berkeley Heights, NJ • On-site

Contractor

Posted 3 days ago

Job description

Job Title: Mainframe Production Support

Location: Berkeley Heights, NJ

Duration: Long Term (around 3 years)

Interview Mode: InPerson Interview in NJ.

Job Summary:

We are seeking a skilled Mainframe Production Support Engineer to support critical enterprise applications in a 24/7 production environment. The ideal candidate will be responsible for monitoring, troubleshooting, and resolving production issues while ensuring system stability and SLA compliance.

Key Responsibilities:

· Monitor daily batch jobs and online systems using tools like Control-M and SDSF

· Troubleshoot and resolve production issues, abends, and job failures in a timely manner

· Perform root cause analysis and implement permanent fixes for recurring issues

· Provide L2/L3 support for mainframe applications

· Work closely with development, QA, and infrastructure teams for issue resolution

· Handle incident, problem, and change management through tools like ServiceNow or JIRA

· Support deployment activities and validate post-production releases

· Maintain documentation, runbooks, and standard operating procedures

· Participate in on-call rotation and provide off-hours support when required

Required Skills:

· Strong experience in COBOL, JCL, VSAM, DB2

· Hands-on experience with TSO/ISPF, SDSF

· Knowledge of job scheduling tools like Control-M / CA-7

· Experience in handling production support (L2/L3)

· Strong debugging and problem-solving skills

· Familiarity with incident management tools (ServiceNow, JIRA