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Mainframe Production Support Analyst Jobs (NOW HIRING)

Infojini Inc

Mainframe Technician

Anderson, SC

$44.75 - $57.75/hr

... support to ensure operational efficiency, scheduling, and running of mainframe production jobs ... DETAIL ORIENTED, ADAPTABILITY, SELF-MOTIVATION, PROBLEM SOLVING, ANALYTICAL THINKING, TEAM PLAYER ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

$120K - $160K/yr

Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

$120K - $160K/yr

Bus Proc Analyst Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ...

SAIC

Production Support Analyst Senior

Arlington, VA · On-site

$120K - $160K/yr

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

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Mainframe Production Support Analyst information

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$50

$96

How much do mainframe production support analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for mainframe production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by Mainframe Production Support Analysts and how can they be addressed?

Mainframe Production Support Analysts often encounter challenges such as resolving critical system issues under tight deadlines, handling complex batch job failures, and ensuring minimal disruption to business operations. Effective problem-solving skills, a solid understanding of mainframe technologies, and strong communication with cross-functional teams are essential to address these challenges. Proactively monitoring systems, documenting recurring issues, and participating in post-incident reviews can help analysts continuously improve processes and prevent future incidents.

What is the difference between Mainframe Production Support Analyst vs Mainframe Systems Programmer?

AspectMainframe Production Support AnalystMainframe Systems Programmer
Primary RoleMonitoring, troubleshooting, and supporting mainframe applications and systems to ensure smooth operations.Installing, configuring, and maintaining mainframe operating systems and system software.
CertificationsITIL, COBIT, or vendor-specific certifications often preferred.IBM Certified Systems Programmer or similar certifications.
Work EnvironmentSupport teams, production environments, often on-call.System installation and maintenance, often in data centers.
Industry UsageFinancial services, insurance, and large enterprises using mainframes.Mainframe software development and system management in similar industries.

While both roles work within mainframe environments, the Mainframe Production Support Analyst focuses on operational support and troubleshooting, ensuring applications run smoothly. In contrast, the Mainframe Systems Programmer handles system setup, configuration, and maintenance tasks essential for system stability.

What is a Mainframe Production Support Analyst?

A Mainframe Production Support Analyst is an IT professional responsible for monitoring, maintaining, and troubleshooting mainframe computer systems and applications in a production environment. Their primary role is to ensure that business-critical mainframe applications run smoothly, resolve incidents, and minimize downtime. They respond to technical issues, perform root cause analyses, and implement fixes or enhancements as needed. Additionally, they often work closely with other IT teams and business users to support system upgrades, deployments, and ongoing operations.

What are the key skills and qualifications needed to thrive as a Mainframe Production Support Analyst, and why are they important?

To thrive as a Mainframe Production Support Analyst, you need strong knowledge of mainframe systems (such as IBM z/OS), JCL, COBOL, and problem-solving skills, typically supported by a degree in computer science or related field. Familiarity with job scheduling tools (like CA-7 or Control-M), incident management platforms, and mainframe monitoring utilities is essential. Strong analytical thinking, effective communication, and the ability to work under pressure are valuable soft skills in this role. These skills ensure quick resolution of production issues, minimal downtime, and reliable support for critical business operations.
More about Mainframe Production Support Analyst jobs
What job categories do people searching Mainframe Production Support Analyst jobs look for? The top searched job categories for Mainframe Production Support Analyst jobs are:
Mainframe Production Support Analyst jobs near you
Infographic showing various Mainframe Production Support Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $104,147 per year, or $50.1 per hour.
Mainframe Site Reliability Engineering (SRE)

Mainframe Site Reliability Engineering (SRE)

IT America Inc

Columbus, OH • On-site

$55 - $73.25/hr

Contractor

Posted 29 days ago

Job description

Position: Mainframe Site Reliability Engineering (SRE)

Location: Columbus, OH (Onsite)

Duration: Long term contract

***We need someone from Mainframe Production support who has exp with L2/L3 production support***

 

Role Summary:

The Mainframe SRE  is responsible for ensuring the reliability, availability, performance, and scalability of enterprise mainframe platforms. This role blends traditional mainframe engineering with modern SRE principles, focusing on automation, observability, incident management, and continuous improvement. The lead will guide a team of engineers while partnering closely with application, infrastructure, and operations teams.

Key Responsibilities:

  • Lead the Mainframe SRE team, providing technical direction, mentoring, and performance guidance
  • Own the reliability, availability, and resilience of mainframe environments (z/OS and related subsystems)
  • Define and implement SRE practices such as SLIs, SLOs, SLAs, error budgets, and reliability metrics
  • Drive automation to reduce manual operations, improve recovery time, and enhance system stability
  • Oversee monitoring, alerting, and observability for mainframe systems using modern and legacy tools
  • Lead incident management, root cause analysis (RCA), and post-incident reviews
  • Partner with application development teams to improve reliability, performance, and deployment practices
  • Plan and execute capacity management, performance tuning, and workload optimization
  • Ensure compliance with security, regulatory, and audit requirements
  • Lead disaster recovery (DR) planning, testing, and high-availability strategies
  • Champion continuous improvement, DevOps, and SRE culture within mainframe operations

Required Qualifications:

  • 10+ years of experience in mainframe systems engineering or operations
  • Strong hands-on expertise with IBM z/OS
  • Experience with core mainframe components such as:
    • CICS, IMS, DB2
    • JES2/JES3
    • MQ, SMF, SDSF
  • Solid understanding of mainframe performance tuning and capacity planning
  • Experience leading production support and managing major incidents
  • Strong scripting and automation skills (REXX, JCL, CLIST, Python, or equivalent)
  • Familiarity with monitoring and scheduling tools (e.g., OMEGAMON, CA/BMC tools, Control-M)

Preferred Qualifications:

  • Experience applying SRE principles in a mainframe or hybrid (mainframe + distributed) environment
  • Exposure to DevOps, CI/CD, and automation frameworks
  • Knowledge of Linux on Z and cloud integration patterns
  • Experience with resilience engineering, chaos testing, or fault injection concepts
  • Prior people-lead or technical-lead experience