ZipRecruiter

Log In

2

Epic Support Analyst Remote Jobs (NOW HIRING)

STI

Epic Radiant/Cupid Analyst - REMOTE

Epic Radiant/Cupid Analyst - REMOTE Long Term 1. Epic Radiant Analyst- Optimization project 2. Epic Cupid Analyst - Optimization project 3. Epic Radiant/Cupid Analyst - Implementation project 4. Epic ...

STI

Epic Certified Orders Analyst - REMOTE

Epic Certified Orders Analyst REMOTE 12+ Months Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the Division of State Operated ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

... build and support. Demonstrates a service philosophy in all interactions with clinicians and ... analyzing quantitative and qualitative data. Certification or Proficiency in one or more Epic ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

... build and support. Demonstrates a service philosophy in all interactions with clinicians and ... analyzing quantitative and qualitative data. Certification or Proficiency in one or more Epic ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · On-site +1

$78K - $164K/yr

... build and support. Demonstrates a service philosophy in all interactions with clinicians and ... analyzing quantitative and qualitative data. Certification or Proficiency in one or more Epic ...

STI

certified Beacon Epic Analyst :: Remote

Job Title: Beacon certified Epic Analyst Work location: Remote Duration: 3+ Months Will be extended Description / Comment Epic Beacon Analyst for MAH Infusion Project End of Feb through May 95 ...

Mondo

Epic Outpatient Rehab Analyst

Charleston, SC · Remote

$74.59 - $87.75/hr

Remote (Must work Eastern Time hours; travel required for go-lives and key testing milestones ... Not eligible for visa sponsorship This role supports an enterprise Epic Rehabilitation ...

STI

EPIC Beaker /SoftBank Consultant

EPIC Beaker /SoftBank Consultant SOFT BLOOD BANK Analyst / Beaker Build Analyst REMOTE SCC SOFT ... June 2024 to support OneBILH Project Complex SCC Soft Build and Support Beaker Build Wellsky ...

STI

Epic ECSM Application Analyst

Epic ECSM Application Analyst REMOTE 10+ Months Description / Comment Epic Client System Administrator Mostly Remote, may be required to come onsite for Go Live in September. Installs, configures and ...

Deloitte

Epic Beaker Analyst

Seattle, WA · On-site +1

Project Talent Model (PTM) is a talent model that is tailored specifically for long-term, remote or ... This includes incident resolution, service requests, enhancement build, upgrade build and support.

next page

Showing results 1-20

All Jobsremote JobsTechnology JobsSoftware JobsSoftware Engineering Specialist JobsEpic Support Analyst Remote Jobs

Epic Support Analyst Remote information

See salary details

$14

$31

$56

How much do epic support analyst remote jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for epic support analyst remote in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

More about Epic Support Analyst Remote jobs

What cities are hiring for Epic Support Analyst Remote jobs?

Cities with the most Epic Support Analyst Remote job openings:

What are the most commonly searched types of Epic Support Analyst jobs?

The most popular types of Epic Support Analyst jobs are:

What states have the most Epic Support Analyst Remote jobs?

States with the most job openings for Epic Support Analyst Remote jobs include:

What job categories do people searching Epic Support Analyst Remote jobs look for?

The top searched job categories for Epic Support Analyst Remote jobs are:

Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Epic Support Analyst II (Remote)

Washington University of St. Louis

Remote

$65K - $112K/yr

Full-time

Medical, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Washington University In St. Louis rating

7.9

Company rating: 7.9 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

213th of 630 rated colleges and universities

Job description

LocationRemote, US Scheduled Hours40Position SummaryUnder moderate directions, independently research and analyze issues to produce solution options (including alternative solutions when necessary to address system limitations), including pros, cons, risks, benefits, costs, and unintended consequences. This includes the following: Onsite and application use support, real-time assessment of workflows and making recommendations for improvement, driving efficiency and promoting best practices, new practice onboarding support for providers and staff, understands and supports full clinic workflow from check-in to check-out for providers and staff.
Provide various training sessions based upon end user needs. This includes 1:1 or group, personalization lab augmentation and presentations as needed.
Responsible for departments continuous Epic improvement through the Epic optimization lifecycle including the following: optimization lifecycle execution and ownership, liaison between Epic1 teams and clinical operations, enters and troubleshoots break fix tickets in addition to following up regarding resolution on behalf of clinical operations.
This position requires flexible hours to meet availability of providers, excellent time management skills, and the ability to work independently.Job Description

Primary Duties & Responsibilities:

  • Provides support to end users and seeks to make improvements through process improvement and quality assurance.

  • Provides new and ongoing clinical systems training and assesses current level of knowledge of new users, working with department management to provide additional clinical systems education.

  • Reviews, tests and implements system enhancements and upgrades.

  • Provides daily support of the application through review of clinical reports, audits, downtime procedures and troubleshooting.

  • Facilitates communications to operations regarding clinical system changes and upgrades.

  • Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions

  • Normal office environment.


Physical Effort

  • Typically sitting at desk or table.

  • Repetitive wrist, hand or finger movement (PC Typing).


Equipment

  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.


Certifications/Professional Licenses:

No specific certification/professional license is required for this position.


Work Experience:

Relevant Experience (2 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications

Education:

Bachelor's degree


Certifications/Professional Licenses:

Epic Certification - Epic Systems


Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Epic Systems, Hospital Experience, Interpersonal Communication, Medical Knowledge, Medical Practices, Oral Communications, University Education, Written CommunicationGradeG13Salary Range$65,900.00 - $112,700.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

What Washington University In St. Louis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Washington University in St. Louis logo

About Washington University in St. Louis

Sourced by ZipRecruiter

Washington University in St. Louis, often simply known as WashU, is a prestigious private research university in the United States. Headquartered in Saint Louis, Missouri, the university operates within the Education industry offering an array of undergraduate and postgraduate programs encompassing various areas like arts, sciences, business, design, medicine, and engineering. Established in 1853, the university has a storied past rooted in determination, resilience, and commitment to knowledge and innovation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1853

View All Washington University in St. Louis Jobs

Apply