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Epic Support Analyst Remote Jobs in Missouri (NOW HIRING)

TEKsystems

Epic Grand Central Analyst

Saint Louis, MO · Remote

$55 - $85/hr

Remote Duration: Contract Industry: Healthcare IT / Epic Inpatient Overview Our client is seeking an experienced Epic Grand Central Analyst to support critical bed charge build and charge testing ...

TEKsystems

Epic Grand Central Analyst

Saint Louis, MO · Remote

$55 - $85/hr

Remote Duration: Contract Industry: Healthcare IT / Epic Inpatient Overview Our client is seeking an experienced Epic Grand Central Analyst to support critical bed charge build and charge testing ...

Deloitte

Epic Denials Management Operator

Kansas City, MO · Remote

$17.50 - $23.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Deloitte

Epic Denials Management Operator

Saint Louis, MO · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

TEKsystems

Epic BI Analyst

Kansas City, MO · Remote

$79K - $109K/yr

Business Intelligence Developer II (Remote) This role is ideal for someone with Epic BI experience ... Supporting the organization's Epic optimization roadmap and BI modernization efforts Ideal Profile

Lumeris

Sr. Claims Analyst (Remote)

Saint Louis, MO · Remote

Position: Sr. Claims Analyst (Remote) Position Summary: Serves as a senior resource on a team ... Applies specific and market focused processes to provide high-level service support to clients ...

Kohl's

$94K - $116K/yr

Consult with leadership partners to identify primary and secondary business analyses and KPIs required to support critical business decisions * Develop end-to-end project timelines for analysis ...

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Epic Support Analyst Remote information

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Missouri?

For Epic Support Analyst Remote jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Missouri look for?

The top searched job categories for Epic Support Analyst Remote jobs in Missouri are:

What cities in Missouri are hiring for Epic Support Analyst Remote jobs?

Cities in Missouri with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

USER SUPPORT ANALYST-REMOTE

University of Missouri

Columbia, MO • On-site, Remote

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

University Of Missouri rating

7.3

Company rating: 7.3 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

363rd of 622 rated colleges and universities

Job description

Hiring Department
Division of Information Technology
Job Description
Receive, troubleshoot and resolve, or escalate all incoming requests for IT service and support. This is primarily done over the telephone, e-mail, chat, and remote assistance.
Thoroughly and accurately document customer interactions; including a complete description of the request with any associated symptoms, and a detailed synopsis of troubleshooting steps and outcomes. Help Desk analysts are also expected to regularly utilize and contribute to the Division of IT KnowledgeBase.
Participate in the design, testing and review of products and services deployed and/or supported by the Division of Information Technology.
Continually develop both people and technical skills by attending scheduled training, and use free time to learn new things on own initiative.
Shift
Variable hours, may require weekend shifts. Work remotely.
Minimum Qualifications
Excellent customer skills, including the ability to communicate effectively over the telephone and through various electronic media. Excellent analytical and problem-solving skills, with an eagerness to continuously learn and apply troubleshooting techniques to the University's constantly changing technology environment. Willingness and ability to adapt to changing priorities, tasks, and work schedules to meet customer service standards. Ability to handle multiple requests/calls simultaneously; working under pressure and within certain time constraints. Being punctual and dependable is a must.
Preferred Qualifications
College degree or equivalent work experience with previous experience as a Help Desk analyst. Demonstrated ability to support Windows and Macintosh operating systems. Familiarity with Division of Information Technology systems and services.
Anticipated Hiring Range
Salary Range: $17.00 - $19.00 Commensurate with experience
University Title: User Support Analyst
Internal applicants can determine their University Title by accessing the Talent Profile tile in myHR.
Sponsorship Information
Employment visa sponsorship is not available for this position.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

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About University of Missouri

Sourced by ZipRecruiter

The University of Missouri, based in Columbia, MO, US; is a public, land-grant research institution with an established reputation in academic excellence, industry relevance, and societal impact. Founded in 1839, it was the first public university located west of the Mississippi River. The institution spans various industries in the education sector with its multitude of undergraduate, graduate, and professional degree programs across various disciplines. The University's mission is centered on improving lives, enhancing communities, advancing health, and fostering excellence through its teaching, research, and engagement activities. U-M has some significant achievements under its belt including pioneering the world's first school of journalism and being one of the only six public universities in the US that accommodates medicine, veterinary medicine, and law in one campus.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Columbia, MO, US

Year founded

1839

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