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RN/BSN Epic Willow Build Analyst (Remote)

Dallas, TX · Remote

$85K - $128K/yr

RN/BSN Epic Willow Build Analyst (Remote) Job Type: Full-Time | Direct Hire Location: Remote ... Perform application build, testing, implementation, upgrades, and ongoing production support.

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EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record ... Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ...

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EHR Support Analyst

Portland, OR · Remote

$36.38 - $40.15/hr

The Electronic Health Record (EHR) Support Analyst (ESA) provides technical, operational, and ... Epic and Credible EHRs and related products, offering both remote and on-site assistance to ...

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How much do epic support analyst remote jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for epic support analyst remote in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.
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Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Senior Epic Bridges Interface Analyst - Remote

Cedars Sinai

Los Angeles, CA • On-site, Remote

$118K - $172K/yr

Full-time

Posted 3 days ago

New

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

41st of 1,059 rated hospitals

Job description


Grow your career at Cedars-Sinai!
Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work.
The organization's Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What will you be doing:
The Senior Epic Bridges Analyst participates in the analysis, design, development, testing, implementation, and ongoing support of Epic Bridges interfaces and the Interface Integration Engine. Responsibilities include data analysis, Bridges interface build, documentation of requirements, building and maintaining mapping tables, reporting, problem management and root cause analysis, business owner interaction for discovery and testing, development of documentation.
  • Functions as a liaison between technical staff, application build teams and testing team, under the direction of the EIS Team Lead.
  • Participates in multidisciplinary requirements definition and documentation of interface needs.
  • Assists in the successful deployment of Epic application software upgrades and patched in relationship to Epic Bridges.
  • Integrates Epic Bridges into the current computing environment and develop policies, procedures, and documentation for EIS staff and helpdesk as appropriate.
  • Develops, tests, maintains, and supports Bridges interfaces as part of an enterprise interface implementation team. Ensures all steps of change management are followed and maintained.

*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
Qualifications
Experience Requirements:
Eight (8) plus years' experience with computer technology in a multi-platform environment.
Three (3) plus years' experience with Epic Bridges.
Requires experience developing interfaces on Intersystem Ensemble or other commercial integration platforms.
Practical experience with capturing data requirements and documentation of these requirements.
Solid grasp of enterprise interface engines, basic Unix, FTP processes, TCP/IP, Cache (preferred), HL7, ANSI X12 and Epic Chronicles.
Expertise with Epic Bridges interfaces including the documentation, design, building, testing, implementation, and support of Epic Bridges interfaces.
Educational/Certification Requirements:
High School Diploma/GED required.
Bachelor's Degree in Computer Science, Electrical Engineering, or related field. (preferred)
Epic Bridges certification required.
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