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Epic Support Analyst Remote Jobs in Dallas, TX (NOW HIRING)

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RN/BSN Epic Willow Build Analyst (Remote) Job Type: Full-Time | Direct Hire Location: Remote ... Perform application build, testing, implementation, upgrades, and ongoing production support.

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:

Job Title: IT Support Analyst Location-Type: Onsite, Dallas, TX Start Date: ASAP Duration ... Provide onsite IT support for Dallas-based employees and remote support for users across other ...

Epic Denials Management Operator

Westlake, TX · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

^Remote Work **Must be authorized to work in USA. We are seeking an experienced Epic Tapestry Utilization Management Analyst to design, build, optimize, and support UM processes focused on ...

Epic Denials Management Operator

Fort Worth, TX · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Epic Denials Management Operator

Dallas, TX · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Position Location This is a remote-based position within the Continental US. Who We Are VytlOne is ... Support Epic interface work for HL7 v2 (ADT, SIU, REF), FHIR R4, and SMART on FHIR feeds ...

GIS Analyst-Remote

Irving, TX · Remote

$55 - $60/hr

Senior Analysts are tasked with supporting or leading GIS efforts for specific active/planned projects and supporting business goals and initiatives. The role of a Senior Analyst is to accurately ...

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Epic Support Analyst Remote information

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$31

$55

How much do epic support analyst remote jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for epic support analyst remote in Dallas, TX is $31.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $37.36 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are the most commonly searched types of Epic Support Analyst jobs in Dallas, TX?

The most popular types of Epic Support Analyst jobs in Dallas, TX are:

What are popular job titles related to Epic Support Analyst Remote jobs in Dallas, TX?

For Epic Support Analyst Remote jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Dallas, TX look for?

The top searched job categories for Epic Support Analyst Remote jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Epic Support Analyst Remote jobs?

Cities near Dallas, TX with the most Epic Support Analyst Remote job openings:

Infographic showing various Epic Support Analyst Remote job openings in Dallas, TX as of August 2026, with employment types broken down into 86% Full Time, 2% Part Time, and 12% Contract. Highlights an 2% In-person, 2% Hybrid, and 96% Remote job distribution, with an average salary of $64,558 per year, or $31 per hour.

RN/BSN Epic Willow Build Analyst (Remote)

A-Line Staffing Solutions

Dallas, TX • Remote

$85K - $128K/yr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

RN/BSN Epic Willow Build Analyst (Remote)


Job Type: Full-Time | Direct Hire
Location: Remote (Applicants must reside in an approved U.S. state)

Alabama, Arizona, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Maryland, Minnesota, Nebraska, New York, North Carolina, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Wyoming
Salary: $85,592 - $128,377 annually

Build the Technology That Supports Better Patient Care


Are you a Registered Nurse (RN) with a BSN and Epic Willow Ambulatory Certification looking to leverage your clinical expertise in healthcare technology? We are seeking an experienced RN/BSN Epic Willow Build Analyst to join a collaborative healthcare IT team dedicated to optimizing ambulatory pharmacy applications and improving clinical workflows.

This is an excellent opportunity for an Epic-certified professional with hands-on Epic Willow Ambulatory build experience who enjoys partnering with clinical, pharmacy, and technical teams to deliver innovative solutions that enhance patient care and operational excellence.


What You'll Do

  • Design, build, configure, maintain, and optimize Epic Willow Ambulatory applications.
  • Perform application build, testing, implementation, upgrades, and ongoing production support.
  • Troubleshoot system issues and resolve Epic application incidents in a timely manner.
  • Analyze pharmacy and clinical workflows to identify opportunities for process improvements.
  • Translate operational and clinical requirements into scalable Epic solutions.
  • Collaborate with pharmacy, nursing, operational, and IT stakeholders on system enhancements.
  • Lead application optimization initiatives and recommend Epic best practices.
  • Create and maintain application documentation, build standards, and support materials.
  • Participate in Epic implementations, upgrades, and organizational technology initiatives.
  • Mentor team members and contribute to application support priorities and continuous improvement efforts.


Required Qualifications

  • Bachelor of Science in Nursing (BSN) required.
  • Active Registered Nurse (RN) license.
  • Active Epic Willow Ambulatory Certification required.
  • Hands-on Epic Willow Ambulatory build and configuration experience.
  • Minimum of 5 years of healthcare application support experience.
  • Experience supporting, configuring, testing, implementing, upgrading, and maintaining Epic Willow Ambulatory applications.
  • Strong understanding of healthcare information systems, Epic workflows, and clinical operations.
  • Excellent analytical, troubleshooting, communication, and collaboration skills.


Preferred Qualifications

  • Background in Healthcare Information Technology or Computer Science.
  • Experience supporting ambulatory pharmacy services.
  • Experience leading Epic optimization or enhancement initiatives.
  • Two or more years of project leadership or application lead experience.
  • Knowledge of healthcare operations and interdisciplinary clinical workflows.


Why You'll Love This Opportunity

  • Fully remote direct hire position
  • Competitive salary and comprehensive benefits
  • Opportunity to work on enterprise-level Epic Willow initiatives
  • Collaborative, mission-driven healthcare technology team
  • Professional development and long-term career growth
  • Meaningful work that supports clinicians, pharmacy teams, and improved patient outcomes


Who We're Looking For

We're looking for a self-motivated healthcare IT professional who combines clinical knowledge with advanced Epic Willow Ambulatory expertise. The ideal candidate enjoys solving complex technical challenges, optimizing healthcare applications, and collaborating across multidisciplinary teams to improve workflow efficiency and patient care.

If you're an RN with a BSN, Epic Willow Ambulatory Certification, and proven Epic build experience, we'd love to hear from you.


A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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