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Remote Epic Support Jobs (NOW HIRING)

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ...

Futran Tech Solutions Pvt. Ltd.

Help Desk - EPIC

$21 - $28.75/hr

Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...

Premise Health

Epic Cadence Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic Cadence Analyst role. What You'll Do * Plans, designs, implements ... Supports applications throughout all phases of implementation. * Delivers post-implementation ...

Premise Health

Epic Solutions Architect - Remote

Brentwood, TN · On-site +1

$59.50 - $78.50/hr

This is a Full Time, remote, Epic Solutions Architect role. What You'll Do * Partner with Member ... Support the organization by gathering, organizing, formatting, and analyzing various forms of ...

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$96K - $139K/yr

Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ... Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred. #LI-JM1 #LI-Remote

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How much do remote epic support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote epic support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Remote Epic Administrator

Remote Epic Administrator

Lancesoft INC

Tulsa, OK • Remote

$82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Title: Epic Administrator

Location: Remote (Yale)
Employment Type: Direct Hire
Schedule: Monday–Friday | 8:00 AM – 5:00 PM (with on-call support)

Job Summary

We are seeking a skilled Epic Administrator to support system maintenance, upgrades, and ongoing optimization of the Epic environment. This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ensuring smooth performance across virtual desktop environments. The ideal candidate should be comfortable working in a remote setup while being available for after-hours and on-call support.

Key Responsibilities

  • Support Epic system upgrades, maintenance activities, and deployments
  • Provide technical support for Epic Hyperspace client environments
  • Troubleshoot system, application, and connectivity issues
  • Manage and support VDI environments such as Citrix and VMware Horizon
  • Participate in after-hours maintenance windows and weekend upgrades
  • Provide 24/7 on-call support via pager/phone as required
  • Ensure system stability, performance, and security compliance
  • Collaborate with internal IT teams and stakeholders for issue resolution

Required Qualifications

  • Epic Client System Manager Certification (Required at submission)
  • Bachelor’s degree in Information Systems, Business Management, or related field
  • 1–2 years of relevant experience supporting Epic environments
  • Hands-on experience with Epic Hyperspace (upgrades, deployment, troubleshooting)
  • Experience with Citrix / VMware Horizon / VDI environments
  • Strong problem-solving and communication skills
  • Ability to work flexible hours, including after-hours and weekends

Compensation

  • Starting Salary: $82,742.40 annually (based on experience)

Additional Information

  • Fully remote role (Yale)
  • On-call support required (24/7 rotation)
  • After-hours and weekend availability is expected

Restricted States (Not Eligible)

Candidates must not be located in:
Alaska, California, Colorado, Connecticut, Washington DC, Hawaii, Massachusetts, Nevada, New York, Oregon, Vermont, Washington
TS

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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