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Remote Epic Support Jobs (NOW HIRING)

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ...

Premise Health

Epic MyChart Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic MyChart Analyst role. What You'll Do * Plans, designs, implements ... Supports applications throughout all phases of implementation. * Delivers post-implementation ...

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How much do remote epic support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote epic support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Remote Epic Application Analyst

Sigma Systems, Inc.

Aurora, CO • Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

175532 Remote Epic Application Analyst Aurora, CO 5 Months
Sigma, Inc. is seeking an Epic Application Analyst to work remote for Children's Hospital Colorado

Shift: Days, 8:00 AM - 4:30 PM

Remote Position: Yes

Seeking an experienced Epic IT Contractor with strong Healthy Planet and Compass Rose expertise to independently support Healthy Planet Compass Rose initiatives. Responsibilities include registry creation, Social Determinants of Health (SDOH) design and build, Remote Patient Monitoring program expansion, and ongoing application maintenance and optimization activities.
Responsibilities:

  • Independently support Healthy Planet Compass Rose initiatives
  • Create and maintain registries
  • Design, build, and optimize SDOH workflows
  • Support Remote Patient Monitoring program expansion
  • Perform daily maintenance activities, including service requests and minor optimizations
  • Analyze and diagnose complex system issues
  • Identify root causes and develop solutions or escalate as appropriate
  • Design, implement, maintain, optimize, and support Epic applications
  • Translate business and technical requirements into functional solutions
  • Configure, test, implement, and maintain application workflows
  • Collaborate with operational stakeholders, vendors, and IT teams
  • Provide Tier 2 and Tier 3 application support
  • Troubleshoot incidents, document resolutions, and maintain technical documentation
  • Support system upgrades, enhancements, and monthly updates
  • Serve as a subject matter expert for application functionality and workflows
  • Lead and support complex application projects as assigned

Preferred Qualifications

  • Experience serving as a project lead for complex IT initiatives
  • Strong background in workflow design and optimization
  • Advanced troubleshooting and root cause analysis skills
  • Experience partnering with vendors to resolve system issues and improve performance
  • Prior mentoring or leadership experience within an Epic applications team
  • Experience supporting reporting, data validation, and analytics needs
  • Knowledge of healthcare application integration and system maintenance

    Requirements

    • High School Diploma or GED
    • Epic Healthy Planet Certification
    • Epic Compass Rose Certification
    • Previous experience supporting Epic Healthy Planet workflows and applications
    • Ability to work independently with minimal supervision

    Required Certifications

    • Epic Healthy Planet Certification
    • Epic Compass Rose Certification


      Epic IT Contractor (Healthy Planet / Compass Rose)

      Campus Location: Village Pavilion " Remote "

      Position Title: Epic IT Contractor

      Assignment Length: 5 Months

      Start Date: 08/24/2026

      Job Category: Information Technology / Epic Applications

      Specialty: Healthy Planet / Compass Rose

      Work Setting: Remote

      Position Summary

      Seeking an experienced Epic IT Contractor with strong Healthy Planet and Compass Rose expertise to independently support Healthy Planet Compass Rose initiatives. Responsibilities include registry creation, Social Determinants of Health (SDOH) design and build, Remote Patient Monitoring program expansion, and ongoing application maintenance and optimization activities.

      Minimum Qualifications

      • High School Diploma or GED
      • Epic Healthy Planet Certification
      • Epic Compass Rose Certification
      • Previous experience supporting Epic Healthy Planet workflows and applications
      • Ability to work independently with minimal supervision

      First-Time Travelers Accepted: Yes

          Profession Details

          Line of Business Non Clinical
          Profession Epic IT Contractor