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Remote Epic Support Jobs (NOW HIRING)

BCForward

Remote - Epic Beaker

California City, CA · Remote

$75 - $81/hr

Remote - Epic Beaker / Lab Analyst II Location: Remote Position Expected Duration: 04+ months ... Supports Epic Beaker and laboratory workflows including orders, specimens, result routing ...

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Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ...

Deloitte

Epic Beaker Analyst

Seattle, WA · On-site +1

Project Talent Model (PTM) is a talent model that is tailored specifically for long-term, remote or ... This includes incident resolution, service requests, enhancement build, upgrade build and support.

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How much do remote epic support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote epic support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Remote - Epic Beaker

BCForward

California City, CA • Remote

$75 - $81/hr

Contractor

Posted 2 days ago

New

Job description

BCforward is currently seeking a highly motivated Remote - Epic Beaker / Lab Analyst II for an opportunity in Remote Position

Position Title: Remote - Epic Beaker / Lab Analyst II

Location: Remote Position

Expected Duration: 04+ months contract (with possible extension)

Job Type: Contract, 40 HRS WEEKLY, Remote Position

Anticipated Start Date: September 2026

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

 

Pay Range: $75/Hr - $81/Hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

 

Job Description:

Role Summary:

Supports Epic Beaker and laboratory workflows including orders, specimens, result routing, instruments/interfaces, quality controls, and operational reporting.

Provides build, testing, support, and optimization for lab services.

Core responsibilities:

• Build, validate, and support Beaker/lab configuration, orderable, specimens, resulting, security, work queues, instruments, and interfaces.

• Resolve lab workflow incidents, integration issues, upgrade impacts, and user requests.

• Coordinate with lab operations, pathology, interfaces, reporting, trainers, vendors, and Epic teams.

• Develop test scripts, validation evidence, workflow documentation, runbooks, and downtime procedures.

• Support quality, patient safety, regulatory, and turnaround-time improvement initiatives.

Level expectations:

• Independently resolves common incidents and service requests, supports standard changes, validates knowledge articles, and coordinates with adjacent teams or vendors for medium-complexity work.

Skills/Experience:

• Epic Beaker/laboratory systems experience, lab workflows, interface/instrument awareness, testing/validation, documentation, and healthcare compliance awareness.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale.  Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.  Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.


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About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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