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Remote Epic Support Jobs (NOW HIRING)

ClinDCast LLC

Epic orders Analyst

Wesley Chapel, FL · Remote

It is a 100% remote opportunity. For this role you must have a passion for healthcare data and ... User Support: Provide training and support to end-users, including physicians, nurses, and other ...

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How much do remote epic support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote epic support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Epic ADT/Prelude Analyst - Remote

Epic ADT/Prelude Analyst - Remote

Cedars Sinai

Los Angeles, CA • On-site, Remote

$96K - $140K/yr

Full-time

Posted 6 days ago

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

37th of 999 rated hospitals

Job description

Job Description
Grow your career at Cedars-Sinai!
Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work.
The organization's Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What you will be doing:
The Epic ADT (Grand Central)/Prelude Analyst independently provides an intermediate level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes. Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
  • Performs intermediate level design, build, and implementation assignments/ projects. Based on core knowledge of the ADT (Grand Central/Prelude) applications and operational requirements can translate requirement/concepts into functionality.
  • Participates in re-engineering of operational work-flow processes with end-users/business owners and maintains working level understanding of assigned departmental operations.
  • Facilitates end-user/business owner needs into system specifications and configuration requirements.
  • Maintains high standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support and end-user training. Manage and coordinate intermediate to advanced configuration and build assignments/projects in collaboration with others.

*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
Qualifications
Experience Requirements:
Two (2) plus years of Epic ADT (Grand Central)/Prelude build and implementation experience.
Project management experience.
Ability to prioritize multiple projects independently.
Solves problems effectively and provides recommendations.
Educational/Certification Requirements:
High School Diploma/GED required.
Bachelor's degree in Computer Science, Mathematics, Healthcare, or related field. (preferred)
Epic Grand Central and/or Prelude Certification required.
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