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Remote Epic Ate Support Jobs (NOW HIRING)

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ...

Premise Health

Epic MyChart Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic MyChart Analyst role. What You'll Do * Plans, designs, implements ... Supports applications throughout all phases of implementation. * Delivers post-implementation ...

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$98K - $157K/yr

Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ... Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred. #LI-JM1 #LI-Remote

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How much do remote epic ate support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.
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Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Remote Epic Application Analyst

Sigma Systems, Inc.

Aurora, CO • Remote

Full-time

Posted 9 days ago

Job description

175532 Remote Epic Application Analyst Aurora, CO 5 Months
Sigma, Inc. is seeking an Epic Application Analyst to work remote for Children's Hospital Colorado

Shift: Days, 8:00 AM - 4:30 PM

Remote Position: Yes

Seeking an experienced Epic IT Contractor with strong Healthy Planet and Compass Rose expertise to independently support Healthy Planet Compass Rose initiatives. Responsibilities include registry creation, Social Determinants of Health (SDOH) design and build, Remote Patient Monitoring program expansion, and ongoing application maintenance and optimization activities.
Responsibilities:

  • Independently support Healthy Planet Compass Rose initiatives
  • Create and maintain registries
  • Design, build, and optimize SDOH workflows
  • Support Remote Patient Monitoring program expansion
  • Perform daily maintenance activities, including service requests and minor optimizations
  • Analyze and diagnose complex system issues
  • Identify root causes and develop solutions or escalate as appropriate
  • Design, implement, maintain, optimize, and support Epic applications
  • Translate business and technical requirements into functional solutions
  • Configure, test, implement, and maintain application workflows
  • Collaborate with operational stakeholders, vendors, and IT teams
  • Provide Tier 2 and Tier 3 application support
  • Troubleshoot incidents, document resolutions, and maintain technical documentation
  • Support system upgrades, enhancements, and monthly updates
  • Serve as a subject matter expert for application functionality and workflows
  • Lead and support complex application projects as assigned

Preferred Qualifications

  • Experience serving as a project lead for complex IT initiatives
  • Strong background in workflow design and optimization
  • Advanced troubleshooting and root cause analysis skills
  • Experience partnering with vendors to resolve system issues and improve performance
  • Prior mentoring or leadership experience within an Epic applications team
  • Experience supporting reporting, data validation, and analytics needs
  • Knowledge of healthcare application integration and system maintenance

    Requirements

    • High School Diploma or GED
    • Epic Healthy Planet Certification
    • Epic Compass Rose Certification
    • Previous experience supporting Epic Healthy Planet workflows and applications
    • Ability to work independently with minimal supervision

    Required Certifications

    • Epic Healthy Planet Certification
    • Epic Compass Rose Certification


      Epic IT Contractor (Healthy Planet / Compass Rose)

      Campus Location: Village Pavilion " Remote "

      Position Title: Epic IT Contractor

      Assignment Length: 5 Months

      Start Date: 08/24/2026

      Job Category: Information Technology / Epic Applications

      Specialty: Healthy Planet / Compass Rose

      Work Setting: Remote

      Position Summary

      Seeking an experienced Epic IT Contractor with strong Healthy Planet and Compass Rose expertise to independently support Healthy Planet Compass Rose initiatives. Responsibilities include registry creation, Social Determinants of Health (SDOH) design and build, Remote Patient Monitoring program expansion, and ongoing application maintenance and optimization activities.

      Minimum Qualifications

      • High School Diploma or GED
      • Epic Healthy Planet Certification
      • Epic Compass Rose Certification
      • Previous experience supporting Epic Healthy Planet workflows and applications
      • Ability to work independently with minimal supervision

      First-Time Travelers Accepted: Yes

          Profession Details

          Line of Business Non Clinical
          Profession Epic IT Contractor