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Remote Epic Ate Support Jobs (NOW HIRING)

Insight Global

ATE Support

Washington, PA · Remote

$90K - $110K/yr

If outside radius: remote with ability to come onsite as needed (2x per month) (go-lives, required ... Epic Certifications: Cadence, Prelude, Grand Central (GC preferred NOT required) * Experience with ...

Lancesoft INC

Remote Epic Administrator

Tulsa, OK · Remote

$82.74K/yr

Remote (Yale) Employment Type: Direct Hire Schedule: Monday-Friday | 8:00 AM - 5:00 PM (with ... This role involves hands-on support for Epic Hyperspace, troubleshooting system issues, and ...

Futran Tech Solutions Pvt. Ltd.

Help Desk - EPIC

$21 - $28.75/hr

Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support ...

Premise Health

Epic Cadence Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic Cadence Analyst role. What You'll Do * Plans, designs, implements ... Supports applications throughout all phases of implementation. * Delivers post-implementation ...

Premise Health

Epic Solutions Architect - Remote

Brentwood, TN · On-site +1

$59.50 - $78.50/hr

This is a Full Time, remote, Epic Solutions Architect role. What You'll Do * Partner with Member ... Support the organization by gathering, organizing, formatting, and analyzing various forms of ...

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$96.32K - $139.67K/yr

Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ... Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred. #LI-JM1 #LI-Remote

STI

Epic Certified Orders Analyst - REMOTE

Epic Certified Orders Analyst REMOTE 12+ Months Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the Division of State Operated ...

Vytwo

Epic Referrals Analyst

Prosper, TX · Remote

Remote Overview: Seeking a Senior Epic Prelude & Referrals who can do module implementation ... Support testing, deployment, and training * Collaborate across application teams * Drive process ...

STI

Epic Beaker Principal Trainer - REMOTE

Epic Beaker Principal Trainer REMOTE 12+ Months Epic Principal Trainer - Beaker responsible for developing and delivering lab system training, supporting workflows, and leading user readiness. Epic ...

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Remote Epic Ate Support information

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$14

$26

$44

How much do remote epic ate support jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support, and why are they important?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

More about Remote Epic Ate Support jobs
What cities are hiring for Remote Epic Ate Support jobs? Cities with the most Remote Epic Ate Support job openings:
What are the most commonly searched types of Epic Ate Support jobs? The most popular types of Epic Ate Support jobs are:
What states have the most Remote Epic Ate Support jobs? States with the most job openings for Remote Epic Ate Support jobs include:
What job categories do people searching Remote Epic Ate Support jobs look for? The top searched job categories for Remote Epic Ate Support jobs are:
Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
ATE Support

ATE Support

Insight Global

Washington, PA • Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Salary: $110,000

Location: Hybrid – Ft. Washington, PA

  • 2 days/week onsite (any days) if within 40 miles or 75 minutes
  • If outside radius: remote with ability to come onsite as needed (2x per month) (go-lives, required courses, etc.)
    Schedule: Standard business hours (M–F)
    Relocation: Local candidates preferred



 

Must-Haves:

  • Epic Certifications: Cadence, Prelude, Grand Central (GC preferred NOT required)
  • Experience with EPIC Real-Time Eligibility (RTE)
  • Experience with creating curriculum and written training materials (tipsheets, guides)
  • Strong communication skills to partner across application, training teams, and organization end users



Plusses:

  • Grand Central certification
  • uPerform experience (training provided and licensure provided first 90 days)
  • Experience supporting Epic conversions or rollouts
  • Experience working closely with Epic application analysts
  • Prior work with access, cadence, grand central, and eligibility teams simultaneously



Job Description:

Insight Global is seeking an Instructional Designer for a large healthcare client undergoing significant Epic growth and consolidation initiatives. This individual will be responsible for designing and developing high-quality, self-paced Epic training content that supports access-related workflows across the organization. Sitting closely with Epic application teams, this role focuses on translating new builds, updates, and workflow changes into clear, effective learning materials rather than delivering classroom instruction. The ideal candidate is Epic-certified in Cadence, Prelude, and Grand Central, thrives in highly collaborative environments, and is passionate about using education to drive measurable improvements in patient access, operational efficiency, and safety.



Day-to-Day:

  • Design and develop self-paced curriculum in uPerform for Epic Access applications
  • Create “What do you do now?” training focused on workqueues, edits, and new-user workflows
  • Support users transitioning from Cerner to Epic
  • Develop and maintain tipsheets using NOVA notes
  • Migrate training content into integrated uPerform repository
  • Partner closely with application teams to understand new builds and updates
  • Cover projects related to authorizations and appointments
  • Pass completed curriculum to classroom trainers (this role does not deliver classroom training)
  • Participate in ACE environments to practice and validate workflows
  • Troubleshoot issues for new Epic users during go-lives
  • Develop curriculum for hospitals moving to a single Epic instance
  • Attend all team and project meetings
  • Partner with training team on strategy and alignment