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Remote Epic Ate Support Jobs in Jackson, MS (NOW HIRING)

Remote Epic Ate Support information

See Jackson, MS salary details

$12

$22

$38

How much do remote epic ate support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote epic ate support in Jackson, MS is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are popular job titles related to Remote Epic Ate Support jobs in Jackson, MS?

For Remote Epic Ate Support jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Epic Ate Support jobs in Jackson, MS look for?

The top searched job categories for Remote Epic Ate Support jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Epic Ate Support jobs?

Cities near Jackson, MS with the most Remote Epic Ate Support job openings:

Infographic showing various Remote Epic Ate Support job openings in Jackson, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,213 per year, or $22.7 per hour.

Epic Wisdom Analyst

Clinton, MS • Remote

ClinDCast LLC
Health Care and Social Assistance • 11 - 50 employees

Full-time

Re-posted 8 days ago


Job description

Epic Wisdom Analyst

We are seeking a skilled Epic Wisdom Analyst to support our Dental and Oral Health applications. The ideal candidate will have proven experience in Epic WISDOM build, configuration, and optimization, with a strong understanding of clinical workflows and integration with other Epic modules.
Key Responsibilities:

  • Configure, build, and maintain the Epic WISDOM module to support dental operations and workflows.
  • Partner with dentists, hygienists, and clinical staff to gather requirements and translate them into effective system solutions.
  • Perform system testing, validation, and troubleshooting for upgrades, patches, and new implementations.
  • Develop reports, dashboards, and workflows that improve efficiency and patient experience.
  • Ensure compliance with HIPAA and organizational policies for patient data security.
  • Collaborate with other Epic teams (Cadence, Resolute, MyChart, etc.) to support integration and cross-module workflows.
  • Provide go-live and post-go-live support, including training and end-user assistance.
  • Document workflows, build changes, and maintain system-related knowledge base.
Qualifications:

  • 3+ years of experience as an Epic Analyst, with at least 1–2 years specializing in Epic WISDOM.
  • Epic WISDOM Certification (required).
  • Strong understanding of dental/oral health workflows.
  • Experience with clinical documentation, scheduling, and billing workflows in Epic.
  • Ability to perform system testing, troubleshoot issues, and deliver end-user support.
  • Excellent communication, problem-solving, and stakeholder management skills.

This is a remote position.


ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

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