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Epic Ate Support Jobs (NOW HIRING)

Christiana Care Health Services

$35/hr

... Epic AtTheElbow (ATE) Support Specialists to assist administrative teams during our Epic electronic health record go-live. This short-term opportunity is perfect for anyone looking to earn additional ...

Christiana Care Health Services

$55/hr

Job Details Earn Extra Income This Fall Supporting ChristianaCare's Epic Launch ChristianaCare is hiring experienced Epic At-The-Elbow (ATE) Support Specialists to assist clinical teams during our ...

Insight Global

ATE Support

Washington, PA · Remote

$90K - $110K/yr

Epic Certifications: Cadence, Prelude, Grand Central (GC preferred NOT required) * Experience with ... Experience supporting Epic conversions or rollouts * Experience working closely with Epic ...

Christiana Care Health Services

$50/hr

ChristianaCare is hiring Clinical Technical At-The-Elbow (ATE) Specialists to support technical clinical teams during our Epic Electronic Health Record System launch. This is an excellent opportunity ...

Christiana Care Health Services

$60/hr

Job Details Short-Term RN Opportunity - Support Nursing Teams During Epic Go-Live ChristianaCare is seeking Registered Nurses to provide real-time Epic support during our systemwide Electronic Health ...

Christiana Care Health Services

$60/hr

Job Details Seasonal Opportunity for Clinical Professionals - Support Epic Go-Live Please note that ChristianaCare does not offer travel, relocation, or temporary housing assistance for this role.

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How much do epic ate support jobs pay per hour?

As of May 31, 2026, the average hourly pay for epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic ATE Support specialist, and why are they important?

To thrive as an Epic ATE Support specialist, you need a strong understanding of Epic software workflows, healthcare operations, and often an Epic certification or prior experience with electronic health records. Familiarity with Epic modules, ticketing systems, and training tools such as ServiceNow or Learning Management Systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist end users and deliver clear guidance. These skills ensure efficient support during go-lives, minimize disruptions, and enhance user adoption of the Epic system.

What are some common challenges faced by Epic ATE Support professionals during go-live events?

Epic ATE (At-the-Elbow) Support professionals often encounter challenges such as rapidly addressing diverse end-user questions, adapting to varying workflows across departments, and managing high-stress situations during go-live periods. The role requires quick problem-solving skills, patience, and strong communication to assist clinicians and staff efficiently. Being flexible and able to shift focus between different Epic modules is crucial, as is collaborating closely with IT teams and hospital leadership to resolve issues promptly and ensure a smooth transition.

What are Epic ATE Support specialists?

Epic ATE (At-the-Elbow) Support specialists are professionals who provide direct, on-site assistance to healthcare staff during the implementation or upgrade of the Epic Electronic Health Record (EHR) system. They help end users, such as doctors, nurses, and administrative staff, navigate the system, answer questions, and resolve issues in real time. Their support ensures a smoother transition to new workflows and helps minimize disruptions to patient care. ATE Support specialists are typically experienced with Epic systems and trained to troubleshoot common problems quickly.
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Epic Ate Support jobs near you
Infographic showing various Epic Ate Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.
Epic Go-Live (ATE) Support Specialist - Business Professional

Epic Go-Live (ATE) Support Specialist - Business Professional

ChristianaCare

Newark, DE • On-site

$55/hr

Part-time

Medical, Retirement, PTO

Posted 25 days ago

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

131st of 864 rated healthcare providers

Job description

Job Details
Earn Extra Income This Fall Supporting ChristianaCare's Epic Launch
ChristianaCare is hiring experienced Epic At-The-Elbow (ATE) Support Specialists to assist clinical teams during our Epic electronic health record go-live. This short-term opportunity is ideal for individuals with prior Epic support, training, or analyst experience who want to contribute to a high-impact clinical transition while earning additional income before the holidays.
What You'll Do
  • Provide real-time, in-person support to nurses, physicians, techs, therapists, and other clinical staff as they use Epic during patient-care activities.
  • Guide clinicians through essential Epic workflows, including:
    • Documentation
    • Medication administration
    • Order review
    • Results viewing
    • Admission / discharge / transfer
    • Worklist management
  • Help staff understand what is happening in Epic vs. the expected workflow and assist them in completing tasks safely and efficiently.
  • Troubleshoot issues at the elbow, gather key details, and escalate concerns immediately to the appropriate application or command center teams.
  • Reinforce training content, tip sheets, and best practices to build user confidence.
  • Participate in shift huddles, collaborate with super users and ATE leads, and share trends or recurring issues.
  • Log user questions, issues, and escalations to support accurate tracking and continuity across shifts.

What You Bring
  • High school diploma, equivalent or higher education required
  • Experience providing Epic support as an ATE specialist, Epic analyst, or credentialed Epic trainer.
  • Experience assisting peers, precepting, or supporting clinical workflows.
  • Comfort navigating EMRs and learning new digital tools.
  • Strong communication skills and the ability to remain calm, patient, and professional in a fast-paced clinical environment.
  • Ability to round frequently, respond quickly when staff need help, and maintain situational awareness in active patient-care areas.

Why This Role Is a Great Fit
  • Extra income before the holiday season
  • A short-term assignment from September through November 2026
  • A fast-paced, energizing clinical environment
  • A strong résumé builder - Epic experience is valued nationwide

This position will be paid at a flat rate of $55 per hour
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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