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Epic Ate Support Jobs (NOW HIRING)

Bryan Health

Patient Access Educator

Lincoln, NE · On-site

$16.25 - $21.75/hr

Facilitates Epic training, departmental training, and orientation classes of personnel hired to ... Provides at the elbow (ATE) support for all Bryan Health Entities as needed. * Maintains ...

Bryan Health

Patient Access Educator

Lincoln, NE

$16.25 - $21.75/hr

Facilitates Epic training, departmental training, and orientation classes of personnel hired to ... Provides at the elbow (ATE) support for all Bryan Health Entities as needed. * Maintains ...

Bryan Health

Patient Access Educator

Lincoln, NE

$16.25 - $21.75/hr

Facilitates Epic training, departmental training, and orientation classes of personnel hired to ... Provides at the elbow (ATE) support for all Bryan Health Entities as needed. * Maintains ...

Bryan Health

Patient Access Educator

Lincoln, NE · On-site

$16.25 - $21.75/hr

Facilitates Epic training, departmental training, and orientation classes of personnel hired to ... Provides at the elbow (ATE) support for all Bryan Health Entities as needed. * Maintains ...

Bryan Health

Patient Access Educator

Lincoln, NE · On-site

$16.25 - $21.75/hr

Facilitates Epic training, departmental training, and orientation classes of personnel hired to ... Provides at the elbow (ATE) support for all Bryan Health Entities as needed. * Maintains ...

Bryan Health

Patient Access Educator

Lincoln, NE · On-site

$16.25 - $21.75/hr

Facilitates Epic training, departmental training, and orientation classes of personnel hired to ... Provides at the elbow (ATE) support for all Bryan Health Entities as needed. * Maintains ...

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How much do epic ate support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an Epic ATE Support specialist?

Epic ATE (At-the-Elbow) Support specialists are professionals who provide direct, on-site assistance to healthcare staff during the implementation or upgrade of the Epic Electronic Health Record (EHR) system. They help end users, such as doctors, nurses, and administrative staff, navigate the system, answer questions, and resolve issues in real time. Their support ensures a smoother transition to new workflows and helps minimize disruptions to patient care. ATE Support specialists are typically experienced with Epic systems and trained to troubleshoot common problems quickly.

What are the key skills and qualifications needed to thrive as an Epic ATE Support specialist?

To thrive as an Epic ATE Support specialist, you need a strong understanding of Epic software workflows, healthcare operations, and often an Epic certification or prior experience with electronic health records. Familiarity with Epic modules, ticketing systems, and training tools such as ServiceNow or Learning Management Systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist end users and deliver clear guidance. These skills ensure efficient support during go-lives, minimize disruptions, and enhance user adoption of the Epic system.

What are some common challenges faced by Epic ATE Support specialists during go-live events?

Epic ATE (At-the-Elbow) Support professionals often encounter challenges such as rapidly addressing diverse end-user questions, adapting to varying workflows across departments, and managing high-stress situations during go-live periods. The role requires quick problem-solving skills, patience, and strong communication to assist clinicians and staff efficiently. Being flexible and able to shift focus between different Epic modules is crucial, as is collaborating closely with IT teams and hospital leadership to resolve issues promptly and ensure a smooth transition.
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Epic Ate Support jobs near you
Infographic showing various Epic Ate Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Epic MD Informaticist - Go-Live Support

Impulse Strategic Solutions

Sarasota, FL • On-site

Contractor

Re-posted 16 days ago

Job description


Position Summary
The Epic MD Informaticist is responsible for providing clinical leadership and physician-focused support during Epic EHR Go-Live events. This role bridges the gap between clinical operations and information technology by assisting physicians, advanced practice providers, nursing leaders, and operational teams with Epic workflow adoption, issue resolution, and optimization opportunities. The MD Informaticist serves as a trusted advisor during activation, helping providers navigate workflow changes while ensuring patient safety, regulatory compliance, and operational efficiency.
The individual will work closely with project leadership, application teams, command center personnel, physician champions, and executive stakeholders to identify and resolve clinical workflow issues, facilitate communication between providers and technical teams, and promote successful adoption of the Epic platform.
Key Responsibilities
Clinical Workflow Support
  • Provide at-the-elbow support to physicians and advanced practice providers during Go-Live.
  • Assess and troubleshoot clinical workflow challenges impacting patient care.
  • Assist providers with documentation, order entry, results review, medication management, and patient communication workflows.
  • Monitor provider adoption and identify opportunities for workflow optimization.
  • Support specialty-specific workflows across ambulatory, inpatient, emergency, and procedural areas.

Physician Engagement
  • Serve as the primary liaison between physicians and the Epic implementation team.
  • Collaborate with physician champions to encourage adoption and best practices.
  • Gather provider feedback and communicate enhancement requests to project leadership.
  • Facilitate physician rounding activities during Go-Live.
  • Promote consistent use of standardized workflows.

Clinical Issue Resolution
  • Identify, document, and escalate clinical workflow issues impacting operations.
  • Participate in command center activities and clinical escalation processes.
  • Coordinate with Epic analysts and operational leaders to resolve issues quickly.
  • Validate issue resolution and communicate updates to affected stakeholders.
  • Monitor patient safety concerns and assist with mitigation efforts.

Training and Knowledge Transfer
  • Reinforce Epic training concepts and workflow best practices.
  • Provide just-in-time education for physicians and clinical staff.
  • Develop workflow tips and educational materials as needed.
  • Support post-Go-Live optimization initiatives.

Operational Support
  • Participate in Go-Live readiness assessments and activation planning.
  • Attend daily leadership huddles and command center meetings.
  • Track provider support activities and issue trends.
  • Assist with workflow assessments and optimization recommendations.
  • Support transition from Go-Live to stabilization and hypercare phases.

Requirements
Required Qualifications
  • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO).
  • Active and unrestricted medical license.
  • Minimum 3 years of clinical practice experience.
  • Experience utilizing Epic EHR in a clinical setting.
  • Previous Epic implementation, optimization, or Go-Live experience preferred.
  • Strong understanding of physician workflows and clinical operations.
  • Excellent communication and stakeholder management skills.
  • Ability to work in fast-paced healthcare environments.

Preferred Qualifications
  • Epic Clinical Informatics experience.
  • Epic OpTime, Cupid, Stork, and Lumen.
  • Previous experience serving as a Physician Champion or Clinical Informaticist.
  • Experience supporting large-scale health system implementations.
  • Board Certification in a clinical specialty.

Success Metrics
  • Provider adoption and satisfaction.
  • Clinical issue resolution times.
  • Reduction in workflow disruptions.
  • Patient safety event mitigation.
  • Provider productivity recovery.
  • Successful transition to stabilization and hypercare support.

Education:
  • Doctorate (Required)

Experience:
  • Epic Stork ATE Support: 3 years (Preferred)
  • Epic Optime ATE Support: 3 years (Preferred)
  • Epic Cupid ATE Support: 3 years (Preferred)

License/Certification:
  • Medical Doctor (Required)

Work Location: On the road

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