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Contract Epic Ate Support Jobs (NOW HIRING)

Insight Global

Epic Provider Super User

Sarasota, FL · On-site

$75/hr

Epic Provider Super User - Orders, ClinDoc, Ambulatory, Lumens, or Long-Term Care Pay Rate: $75/hr ... We are specifically seeking APPs/NPs - not general ATE support. Experienced nurses are also very ...

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Akido

EHR Training & Support Specialist

Cranston, RI · On-site +1

Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions * Assess end ... Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)

Healthrise

Epic HB Contract Builder

Farmington, MI · On-site

We are seeking an experienced Epic Resolute Hospital Billing (HB) Contract Builder to support contract configuration work. This is a five-month engagement with onboarding targeted for completion by ...

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Akido

EHR Training & Support Specialist

Cranston, RI · On-site

Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions * Assess end ... Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)

Akido

EHR Training & Support Specialist

Cranston, RI

Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions * Assess end ... Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)

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RI Primary Care

Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions * Assess end ... Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)

Textron

ATE Software Engineer II

Wilmington, MA · On-site

Integrate ATE with Units Under Test * Release software into Configuration Management ... Support Contract Manufacturers with questions and Integration * Interface with Production teams to ...

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All JobsContract Epic Ate Support Jobs

Contract Epic Ate Support information

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How much do contract epic ate support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for contract epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Contract Epic Ate Support vs Contract Epic Analyst?

AspectContract Epic Ate SupportContract Epic Analyst
CertificationsEpic Certified Ate SupportEpic Certified Analyst
Work EnvironmentSupport and troubleshooting in healthcare ITAnalysis and optimization of Epic systems
Employer & IndustryHealthcare providers using EpicHealthcare organizations implementing Epic

Contract Epic Ate Support primarily focuses on supporting and troubleshooting Epic systems, ensuring smooth operation. In contrast, Contract Epic Analyst involves analyzing workflows, configuring systems, and optimizing Epic modules. Both roles require Epic certifications and are integral to healthcare IT teams, but they differ in responsibilities and daily tasks.

What are the key skills and qualifications needed to thrive as a Contract Epic ATE Support Specialist, and why are they important?

To thrive as a Contract Epic ATE (At-the-Elbow) Support Specialist, you need in-depth knowledge of Epic EHR systems, healthcare workflows, and prior experience with go-live support, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and training software is typically required to resolve user issues efficiently. Excellent interpersonal skills, patience, and the ability to communicate technical information clearly help build trust with end users and ensure smooth adoption. These competencies are vital for minimizing disruptions, quickly resolving issues, and supporting successful EHR implementation in clinical settings.

What is a Contract Epic ATE Support specialist?

A Contract Epic ATE (At-the-Elbow) Support specialist is a healthcare IT professional hired on a contract basis to provide direct, in-person assistance to healthcare staff during and after the implementation of Epic electronic health record (EHR) systems. They help end-users navigate the Epic system, answer questions, troubleshoot issues, and ensure a smooth transition during go-live periods. ATE Support specialists play a critical role in training staff, resolving workflow challenges, and minimizing disruptions to patient care by offering real-time support.

What are some common challenges Contract Epic ATE Support professionals face during go-live periods, and how can these be managed effectively?

During go-live periods, Contract Epic ATE Support professionals often encounter high-pressure environments, rapidly shifting priorities, and the need to address a variety of end-user issues in real time. Managing these challenges requires strong communication skills, adaptability, and a deep understanding of Epic workflows. Collaborating closely with clinical staff, IT teams, and other support personnel is crucial to ensuring swift resolution of technical and workflow-related concerns. Staying organized and maintaining a calm, solution-focused approach helps professionals navigate these intense periods successfully.
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Contract Epic Ate Support jobs near you
Infographic showing various Contract Epic Ate Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Epic MD Informaticist - Go-Live Support

Impulse Strategic Solutions

Sarasota, FL • On-site

Contractor

Posted 27 days ago

Job description


Position Summary
The Epic MD Informaticist is responsible for providing clinical leadership and physician-focused support during Epic EHR Go-Live events. This role bridges the gap between clinical operations and information technology by assisting physicians, advanced practice providers, nursing leaders, and operational teams with Epic workflow adoption, issue resolution, and optimization opportunities. The MD Informaticist serves as a trusted advisor during activation, helping providers navigate workflow changes while ensuring patient safety, regulatory compliance, and operational efficiency.
The individual will work closely with project leadership, application teams, command center personnel, physician champions, and executive stakeholders to identify and resolve clinical workflow issues, facilitate communication between providers and technical teams, and promote successful adoption of the Epic platform.
Key Responsibilities
Clinical Workflow Support
  • Provide at-the-elbow support to physicians and advanced practice providers during Go-Live.
  • Assess and troubleshoot clinical workflow challenges impacting patient care.
  • Assist providers with documentation, order entry, results review, medication management, and patient communication workflows.
  • Monitor provider adoption and identify opportunities for workflow optimization.
  • Support specialty-specific workflows across ambulatory, inpatient, emergency, and procedural areas.

Physician Engagement
  • Serve as the primary liaison between physicians and the Epic implementation team.
  • Collaborate with physician champions to encourage adoption and best practices.
  • Gather provider feedback and communicate enhancement requests to project leadership.
  • Facilitate physician rounding activities during Go-Live.
  • Promote consistent use of standardized workflows.

Clinical Issue Resolution
  • Identify, document, and escalate clinical workflow issues impacting operations.
  • Participate in command center activities and clinical escalation processes.
  • Coordinate with Epic analysts and operational leaders to resolve issues quickly.
  • Validate issue resolution and communicate updates to affected stakeholders.
  • Monitor patient safety concerns and assist with mitigation efforts.

Training and Knowledge Transfer
  • Reinforce Epic training concepts and workflow best practices.
  • Provide just-in-time education for physicians and clinical staff.
  • Develop workflow tips and educational materials as needed.
  • Support post-Go-Live optimization initiatives.

Operational Support
  • Participate in Go-Live readiness assessments and activation planning.
  • Attend daily leadership huddles and command center meetings.
  • Track provider support activities and issue trends.
  • Assist with workflow assessments and optimization recommendations.
  • Support transition from Go-Live to stabilization and hypercare phases.

Requirements
Required Qualifications
  • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO).
  • Active and unrestricted medical license.
  • Minimum 3 years of clinical practice experience.
  • Experience utilizing Epic EHR in a clinical setting.
  • Previous Epic implementation, optimization, or Go-Live experience preferred.
  • Strong understanding of physician workflows and clinical operations.
  • Excellent communication and stakeholder management skills.
  • Ability to work in fast-paced healthcare environments.

Preferred Qualifications
  • Epic Clinical Informatics experience.
  • Epic OpTime, Cupid, Stork, and Lumen.
  • Previous experience serving as a Physician Champion or Clinical Informaticist.
  • Experience supporting large-scale health system implementations.
  • Board Certification in a clinical specialty.

Success Metrics
  • Provider adoption and satisfaction.
  • Clinical issue resolution times.
  • Reduction in workflow disruptions.
  • Patient safety event mitigation.
  • Provider productivity recovery.
  • Successful transition to stabilization and hypercare support.

Education:
  • Doctorate (Required)

Experience:
  • Epic Stork ATE Support: 3 years (Preferred)
  • Epic Optime ATE Support: 3 years (Preferred)
  • Epic Cupid ATE Support: 3 years (Preferred)

License/Certification:
  • Medical Doctor (Required)

Work Location: On the road

Apply