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Contract Epic Ate Support Jobs (NOW HIRING)

Christiana Care Health Services

$35/hr

... Epic AtTheElbow (ATE) Support Specialists to assist administrative teams during our Epic electronic health record go-live. This short-term opportunity is perfect for anyone looking to earn additional ...

Christiana Care Health Services

$50/hr

ChristianaCare is hiring Clinical Technical At-The-Elbow (ATE) Specialists to support technical clinical teams during our Epic Electronic Health Record System launch. This is an excellent opportunity ...

Christiana Care Health Services

$60/hr

Job Details Short-Term RN Opportunity - Support Nursing Teams During Epic Go-Live ChristianaCare is seeking Registered Nurses to provide real-time Epic support during our systemwide Electronic Health ...

Medasource

Supply Chain Specialist

Galloway, NJ

Contract through July go-live + hypercare (with potential extension) Overview: Our client is ... Provide on-site, at-the-elbow (ATE) support to end users during ERP go-live and hypercare * Assist ...

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Contract Epic Ate Support information

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How much do contract epic ate support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for contract epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Contract Epic Ate Support vs Contract Epic Analyst?

AspectContract Epic Ate SupportContract Epic Analyst
CertificationsEpic Certified Ate SupportEpic Certified Analyst
Work EnvironmentSupport and troubleshooting in healthcare ITAnalysis and optimization of Epic systems
Employer & IndustryHealthcare providers using EpicHealthcare organizations implementing Epic

Contract Epic Ate Support primarily focuses on supporting and troubleshooting Epic systems, ensuring smooth operation. In contrast, Contract Epic Analyst involves analyzing workflows, configuring systems, and optimizing Epic modules. Both roles require Epic certifications and are integral to healthcare IT teams, but they differ in responsibilities and daily tasks.

What are the key skills and qualifications needed to thrive as a Contract Epic ATE Support Specialist, and why are they important?

To thrive as a Contract Epic ATE (At-the-Elbow) Support Specialist, you need in-depth knowledge of Epic EHR systems, healthcare workflows, and prior experience with go-live support, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and training software is typically required to resolve user issues efficiently. Excellent interpersonal skills, patience, and the ability to communicate technical information clearly help build trust with end users and ensure smooth adoption. These competencies are vital for minimizing disruptions, quickly resolving issues, and supporting successful EHR implementation in clinical settings.

What is a Contract Epic ATE Support specialist?

A Contract Epic ATE (At-the-Elbow) Support specialist is a healthcare IT professional hired on a contract basis to provide direct, in-person assistance to healthcare staff during and after the implementation of Epic electronic health record (EHR) systems. They help end-users navigate the Epic system, answer questions, troubleshoot issues, and ensure a smooth transition during go-live periods. ATE Support specialists play a critical role in training staff, resolving workflow challenges, and minimizing disruptions to patient care by offering real-time support.

What are some common challenges Contract Epic ATE Support professionals face during go-live periods, and how can these be managed effectively?

During go-live periods, Contract Epic ATE Support professionals often encounter high-pressure environments, rapidly shifting priorities, and the need to address a variety of end-user issues in real time. Managing these challenges requires strong communication skills, adaptability, and a deep understanding of Epic workflows. Collaborating closely with clinical staff, IT teams, and other support personnel is crucial to ensuring swift resolution of technical and workflow-related concerns. Staying organized and maintaining a calm, solution-focused approach helps professionals navigate these intense periods successfully.
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Contract Epic Ate Support jobs near you
Infographic showing various Contract Epic Ate Support job openings in the United States as of June 2026, with employment types broken down into 52% Full Time, 7% Part Time, 4% Temporary, and 37% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Epic Go-Live (ATE) Support Specialist - Business Support

Epic Go-Live (ATE) Support Specialist - Business Support

Christiana Care Health Services

On-site

$35/hr

Part-time

Medical, Retirement, PTO

Posted 3 days ago

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

132nd of 870 rated healthcare providers

Job description

Job Details

**Please note that ChristianaCare does not offer travel, relocation, or temporary housing assistance for this role. Applicants must reside within a reasonable commuting distance or be able to work onsite without travel or housing support

Earn Extra Income This Fall Supporting ChristianaCare's Epic Launch

ChristianaCare is hiring Epic AtTheElbow (ATE) Support Specialists to assist administrative teams during our Epic electronic health record go-live. This short-term opportunity is perfect for anyone looking to earn additional income before the holidays while gaining valuable experience with one of the most widely used systems in healthcare.

What You'll Do

  • Provide real-time, in-person support to front-desk, scheduling, registration, billing, and patient access teams.
  • Guide staff through Epic steps for checkin/out, appointment scheduling, insurance verification, referrals, and work queue navigation.
  • Offer calm, supportive assistance during live interactions with patients and families.
  • Capture user questions and issues and route them to the appropriate support teams.
  • Reinforce training materials, tip sheets, and best practices.
  • Participate in shift huddles and collaborate with super users and ATE leads.

What You Bring

  • Experience in administrative, customer service, business office, or patient access roles.
  • Experience using Epic for administrative workflows.
  • Strong communication and customer service skills.
  • Ability to stay organized and helpful in a fast-paced environment.

Why This Role Is a Great Fit

  • Extra income before the holiday season
  • A short-term assignment from September through November 2026
  • A fast-paced, energizing environment
  • A strong resume builder - Epic experience is valued nationwide
This position will be paid a flat rate of $35 per hourThis pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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