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Trainee Epic Ate Support Jobs (NOW HIRING)

Christiana Care Health Services

$35/hr

... Epic AtTheElbow (ATE) Support Specialists to assist administrative teams during our Epic electronic health record go-live. This short-term opportunity is perfect for anyone looking to earn additional ...

Christiana Care Health Services

$50/hr

ChristianaCare is hiring Clinical Technical At-The-Elbow (ATE) Specialists to support technical clinical teams during our Epic Electronic Health Record System launch. This is an excellent opportunity ...

Christiana Care Health Services

$60/hr

Job Details Short-Term RN Opportunity - Support Nursing Teams During Epic Go-Live ChristianaCare is seeking Registered Nurses to provide real-time Epic support during our systemwide Electronic Health ...

Salinasvalleyhealth

Epic Credential Trainer

Salinas, CA · On-site

... The-Elbow support (ATE), during EHR/project implementations. Primary Duties: * Analyze the ... Following up with trainees after training to offer additional support and assistance. * Provide "At ...

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Trainee Epic Ate Support information

What is a Trainee Epic ATE Support?

A Trainee Epic ATE (At-the-Elbow) Support is an entry-level role where individuals assist healthcare staff with using the Epic electronic health record (EHR) system during its implementation or upgrade. These trainees provide hands-on guidance, answer user questions, and help troubleshoot issues directly on the clinical floor. The position is typically temporary and ideal for those seeking to gain experience in healthcare IT, particularly with Epic systems. Trainees work under the supervision of experienced support staff and often receive training before deployment.

What are some common challenges faced by Trainee Epic Ate Support professionals during their initial months on the job?

Trainee Epic Ate Support professionals often encounter challenges such as learning the complexities of the Epic electronic health record (EHR) system, understanding healthcare workflows, and adapting to the fast-paced environment of clinical support. They may also need to quickly develop troubleshooting skills to resolve user issues and balance ongoing training with providing real-time assistance. Collaboration with clinical staff, IT colleagues, and senior Epic analysts is essential, which can be initially daunting but greatly accelerates learning and integration into the team.

What are the key skills and qualifications needed to thrive as a Trainee Epic ATE Support, and why are they important?

To thrive as a Trainee Epic ATE Support, you need a basic understanding of healthcare workflows, strong problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with Epic electronic health record (EHR) systems and completion of relevant Epic training or certification are typically expected. Excellent communication, patience, and adaptability help build rapport with end users and address their technical challenges effectively. These skills ensure smooth EHR adoption, minimize disruptions during system transitions, and enhance the overall efficiency of healthcare teams.

What is the difference between Trainee Epic Ate Support vs Epic Analyst?

AspectTrainee Epic Ate SupportEpic Analyst
CertificationsBasic Epic certifications, training programsAdvanced Epic certifications, specialized training
Work EnvironmentSupport teams, training settings, entry-level rolesAnalysis teams, project environments, more independent work
Employer & Industry UsageHospitals, healthcare IT companies, support centersHealthcare organizations, IT consulting firms, hospitals

The Trainee Epic Ate Support role is an entry-level position focused on supporting Epic systems through training and basic tasks. In contrast, an Epic Analyst typically has more advanced certifications and responsibilities, including system analysis, configuration, and optimization. While both roles work within healthcare IT environments, the Trainee role is more support-oriented and training-focused, whereas the Epic Analyst involves more technical expertise and independent analysis.

What cities are hiring for Trainee Epic Ate Support jobs? Cities with the most Trainee Epic Ate Support job openings:
What are the most commonly searched types of Epic Ate Support jobs? The most popular types of Epic Ate Support jobs are:
What states have the most Trainee Epic Ate Support jobs? States with the most job openings for Trainee Epic Ate Support jobs include:
Trainee Epic Ate Support jobs near you
Epic Go-Live (ATE) Support Specialist - Business Support

Epic Go-Live (ATE) Support Specialist - Business Support

Christiana Care Health Services

On-site

$35/hr

Part-time

Medical, Retirement, PTO

Posted 5 days ago

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

132nd of 870 rated healthcare providers

Job description

Job Details

**Please note that ChristianaCare does not offer travel, relocation, or temporary housing assistance for this role. Applicants must reside within a reasonable commuting distance or be able to work onsite without travel or housing support

Earn Extra Income This Fall Supporting ChristianaCare's Epic Launch

ChristianaCare is hiring Epic AtTheElbow (ATE) Support Specialists to assist administrative teams during our Epic electronic health record go-live. This short-term opportunity is perfect for anyone looking to earn additional income before the holidays while gaining valuable experience with one of the most widely used systems in healthcare.

What You'll Do

  • Provide real-time, in-person support to front-desk, scheduling, registration, billing, and patient access teams.
  • Guide staff through Epic steps for checkin/out, appointment scheduling, insurance verification, referrals, and work queue navigation.
  • Offer calm, supportive assistance during live interactions with patients and families.
  • Capture user questions and issues and route them to the appropriate support teams.
  • Reinforce training materials, tip sheets, and best practices.
  • Participate in shift huddles and collaborate with super users and ATE leads.

What You Bring

  • Experience in administrative, customer service, business office, or patient access roles.
  • Experience using Epic for administrative workflows.
  • Strong communication and customer service skills.
  • Ability to stay organized and helpful in a fast-paced environment.

Why This Role Is a Great Fit

  • Extra income before the holiday season
  • A short-term assignment from September through November 2026
  • A fast-paced, energizing environment
  • A strong resume builder - Epic experience is valued nationwide
This position will be paid a flat rate of $35 per hourThis pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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