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Contract Epic Ate Support Jobs in Indiana (NOW HIRING)

Psychiatrist

East Chicago, IN · On-site

$1 - $2/hr

EMR System: EPIC - fully integrated HIMSS Stage VII * Office Equipment Available: Standard ... Support department for EMR and clinical operations * Reason for Coverage: Growth and system ...

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Contract Epic Ate Support information

What is a Contract Epic ATE Support?

A Contract Epic ATE (At-the-Elbow) Support specialist is a healthcare IT professional hired on a contract basis to provide direct, in-person assistance to healthcare staff during and after the implementation of Epic electronic health record (EHR) systems. They help end-users navigate the Epic system, answer questions, troubleshoot issues, and ensure a smooth transition during go-live periods. ATE Support specialists play a critical role in training staff, resolving workflow challenges, and minimizing disruptions to patient care by offering real-time support.

What are the key skills and qualifications needed to thrive as a Contract Epic ATE Support?

To thrive as a Contract Epic ATE (At-the-Elbow) Support Specialist, you need in-depth knowledge of Epic EHR systems, healthcare workflows, and prior experience with go-live support, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and training software is typically required to resolve user issues efficiently. Excellent interpersonal skills, patience, and the ability to communicate technical information clearly help build trust with end users and ensure smooth adoption. These competencies are vital for minimizing disruptions, quickly resolving issues, and supporting successful EHR implementation in clinical settings.

What are some common challenges Contract Epic ATE Support professionals face during go-live periods, and how can these be managed effectively?

During go-live periods, Contract Epic ATE Support professionals often encounter high-pressure environments, rapidly shifting priorities, and the need to address a variety of end-user issues in real time. Managing these challenges requires strong communication skills, adaptability, and a deep understanding of Epic workflows. Collaborating closely with clinical staff, IT teams, and other support personnel is crucial to ensuring swift resolution of technical and workflow-related concerns. Staying organized and maintaining a calm, solution-focused approach helps professionals navigate these intense periods successfully.

What is the difference between Contract Epic Ate Support vs Contract Epic Analyst?

AspectContract Epic Ate SupportContract Epic Analyst
CertificationsEpic Certified Ate SupportEpic Certified Analyst
Work EnvironmentSupport and troubleshooting in healthcare ITAnalysis and optimization of Epic systems
Employer & IndustryHealthcare providers using EpicHealthcare organizations implementing Epic

Contract Epic Ate Support primarily focuses on supporting and troubleshooting Epic systems, ensuring smooth operation. In contrast, Contract Epic Analyst involves analyzing workflows, configuring systems, and optimizing Epic modules. Both roles require Epic certifications and are integral to healthcare IT teams, but they differ in responsibilities and daily tasks.

What are the most commonly searched types of Epic Ate Support jobs in Indiana?

The most popular types of Epic Ate Support jobs in Indiana are:

What are popular job titles related to Contract Epic Ate Support jobs in Indiana?

For Contract Epic Ate Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Contract Epic Ate Support jobs in Indiana look for?

The top searched job categories for Contract Epic Ate Support jobs in Indiana are:

What cities in Indiana are hiring for Contract Epic Ate Support jobs?

Cities in Indiana with the most Contract Epic Ate Support job openings:

Infographic showing various Contract Epic Ate Support job openings in Indiana as of August 2026, with employment types broken down into 40% Full Time, and 60% Contract. Highlights an 100% In-person job distribution.

Epic Care Analyst II - Billing

Fort Wayne, IN • On-site


Parkview Health
Hospitals • 10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

345th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


$47K - $63K/yr

Full-time

Re-posted 6 days ago


Job description

Summary: Independently maintains design and build expertise in Epic applications. Independently develops, upgrades and supports the Epic application, ensuring consistent documentation standards. Knowledge transfer with co-workers and client base is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards, efficiency, quality, reporting and/or system updates. Takes a leadership role in ensuring a learning approach in achieving knowledge proficiency in the Epic application from a functional and build perspective. Instrumental in growing team knowledge by engaging in critical thinking and analysis to seek and solve problems.

Education: Associate's degree in healthcare, computer or related field. Bachelor's degree in healthcare, computer or related field preferred.

Licensure/Certification: Epic certifications (Hospital Billing and/or Professional BillingHospital Billing Reimbursement Contracts or Professional Billing Reimbursement Contracts), accredited or proficiency status for specific application required at time of hire.

Experience: Minimum requirement of 4 years' experience in information technology, healthcare or another related field. Prefer candidates who have Experience with Community Connect, Epic Implementations, Acquisitions, Upgrades, Go-Lives, and Maintenance. Familiarity with information technology service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability to translate business needs into technical specifications. Epic and/or third party knowledge strongly preferred. Possesses the ability to address process requirements. Demonstrates good customer relationship skills. Must be a team player. Skilled at problem solving, strong organization skills, strong attention to detail, and demonstrated ability to understand complex issues and communicate these issues to co-workers. Ability to communicate, both verbally and written, effectively with technical team, as well as leaders and end users.


Parkview Health logo

About Parkview Health

Sourced by ZipRecruiter

Parkview Health, headquartered in Fort Wayne, IN, US, operates within the healthcare industry providing a wide range of medical services and community wellness programs. These include primary care, specialty health services, emergency care, rehabilitation, and home health services among others. The non-profit health system was founded in 1878 and continues to serve its surrounding communities with a dedication to quality health and wellness.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1995


What Parkview Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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