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Entry Level Tech Support Jobs in Indiana (NOW HIRING)

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

TEKsystems

Technical Support Tech I

New Carlisle, IN · On-site

$22.63/hr

This is an excellent opportunity for entry-level IT professionals looking to gain hands-on ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Indiana

Entry Level Tech Support information

See Indiana salary details

$25.7K

$41.4K

$62.8K

How much do entry level tech support jobs pay per year?

As of Sep 15, 2026, the average yearly pay for entry level tech support in Indiana is $41,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $44,700.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are popular job titles related to Entry Level Tech Support jobs in Indiana?

For Entry Level Tech Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Indiana look for?

The top searched job categories for Entry Level Tech Support jobs in Indiana are:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Indiana as of September 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,374 per year, or $19.9 per hour.

IT Support Technician (Entry Level)

Columbus, IN

Applied Laboratories, Inc.
51 - 200 employees
Learn more about Applied Laboratories, Inc.external

$20 - $27.50/hr

Full-time

Posted 4 days ago

Job description

Applied Laboratories, Inc. is a family-owned company located in Columbus Indiana. For more than 40 years we have specialized in developing, manufacturing and packaging over-the-counter health care products for customers across the U.S. and abroad. We continue to focus on our customers by providing them with quality products through continuous improvement which has been the key to our continued success. As we grow, we strive to maintain that unique small business feel while encouraging employee training and personal growth throughout all of our teams. The pharmaceutical industry continues to expand creating new job opportunities within our company.   

Summary

We are currently looking for a reliable, entry-level IT Support Technician to provide day-to-day technical support across the organization. This role focuses on basic troubleshooting, user assistance, and supporting network and hardware infrastructure. Ideal for someone with foundational knowledge who wants hands-on experience and growth.

Key Responsibilities 
  • Provide Tier 1 support for employees (password resets, login issues, basic troubleshooting)
  • Set up and configure computers, printers, and standard office equipment
  • Diagnose and resolve common hardware and software issues
  • Assist with onboarding/offboarding user accounts and devices
  • Run and terminate network cabling as needed
  • Support basic network troubleshooting
  • Document issues and resolutions in ticketing system
  • Escalate complex issues to the Systems Administrator
Requirements
  • Basic understanding of computer hardware, operating systems, and common applications
  • Foundational knowledge of networking (IP addresses, Wi-Fi, etc.)
  • Ability to follow instructions and troubleshoot methodically
  • Strong communication and customer service skills
  • Willingness to learn and take direction
Preferred Qualifications
  • CompTIA A+ certification
  • CompTIA Network+ certification
  • Previous hands-on experience (school, internship, or personal projects)
Work Environment
  • On-site support role
  • Mix of desk work and physical tasks (equipment setup, cable runs)
  • Fast-paced, problem-solving environment