EHR Helpdesk Analyst- REMOTE
$21 - $28.75/hr
EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical ...
EHR Helpdesk Analyst- REMOTE
$21 - $28.75/hr
EHR Helpdesk Analyst RTP, NC/REMOTE 12+ Months Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical ...
NC · On-site
$19.25 - $26.50/hr
Title EHR Helpdesk Analyst 2nd ShiftLocation Research Triangle Park, NC (Remote) Duration 11 MonthsInterview Type Webcam Interview OnlyJob Type C2C,W2 The EHR Helpdesk Analyst provides advanced ...
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NC · On-site
$19.25 - $26.50/hr
Title EHR Helpdesk Analyst 2nd ShiftLocation Research Triangle Park, NC (Remote) Duration 11 MonthsInterview Type Webcam Interview OnlyJob Type C2C,W2 The EHR Helpdesk Analyst provides advanced ...
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC · Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST) * Interview: Webcam Interview Only * Position Type: Contract Overview: * Provides advanced Epic EHR support ...
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Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
Raleigh, NC · Remote
$35 - $45/hr
Epic EHR Helpdesk Analyst * Location: Raleigh, NC (Fully remote, 1st shift (7AM-3:30PM EST) * Interview: Webcam Interview Only * Position Type: Contract Overview: * Provides advanced Epic EHR support ...
EHR Helpdesk Analyst 1st Shift
$21 - $28.75/hr
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare ...
EHR Helpdesk Analyst 1st Shift
$21 - $28.75/hr
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare ...
EHR Helpdesk Analyst 1st Shift
$21 - $28.75/hr
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare ...
EHR Helpdesk Analyst 1st Shift
$21 - $28.75/hr
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare ...
EHR Helpdesk Analyst 1st Shift - Remote / Telecommute
Raleigh, NC · On-site
$40 - $45/hr
Serve as the initial point of contact for IT support issues related to Epic EHR and other ... Collaborate with clinical informatics, application analysts, and technical teams to ensure ...
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EHR Helpdesk Analyst 1st Shift - Remote / Telecommute
Raleigh, NC · On-site
$40 - $45/hr
Serve as the initial point of contact for IT support issues related to Epic EHR and other ... Collaborate with clinical informatics, application analysts, and technical teams to ensure ...
EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM ... analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays ...
EHR Helpdesk Shift Lead REMOTE 1 year Contract 2nd Shift (3PM EST - 11:30 PM EST) 3rd Shift (11PM ... analysts, and ensures effective support coverage during their assigned shift. The Shift Lead plays ...
Helpdesk Analyst
Skokie, IL · On-site
$24.38 - $28.04/hr
The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR. Responsibilities: * Interpret, analyze, diagnose ...
Helpdesk Analyst
Skokie, IL · On-site
$24.38 - $28.04/hr
The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR. Responsibilities: * Interpret, analyze, diagnose ...
Helpdesk Analyst
Skokie, IL · On-site
$24.38 - $28.04/hr
The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR. Responsibilities: * Interpret, analyze, diagnose ...
Helpdesk Analyst
Skokie, IL · On-site
$24.38 - $28.04/hr
The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR. Responsibilities: * Interpret, analyze, diagnose ...
Helpdesk Analyst
Chicago, IL · On-site
$24.38 - $28.04/hr
The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR. Responsibilities: * Interpret, analyze, diagnose ...
Helpdesk Analyst
Chicago, IL · On-site
$24.38 - $28.04/hr
The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Carelogic EHR. Responsibilities: * Interpret, analyze, diagnose ...
EHR Help Desk
New Bedford, MA · On-site
$24 - $28.25/hr
The EHR Help Desk works closely with EHR Analysts, Director of HIS, IT staff and other EHR team members to triage issues, escalate complex cases, coordinate schedules and support ongoing projects.
New
EHR Help Desk
New Bedford, MA · On-site
$24 - $28.25/hr
The EHR Help Desk works closely with EHR Analysts, Director of HIS, IT staff and other EHR team members to triage issues, escalate complex cases, coordinate schedules and support ongoing projects.
New
EHR Help Desk
$24 - $28.25/hr
The EHR Help Desk works closely with EHR Analysts, Director of HIS, IT staff and other EHR team members to triage issues, escalate complex cases, coordinate schedules and support ongoing projects.
New
EHR Help Desk
$24 - $28.25/hr
The EHR Help Desk works closely with EHR Analysts, Director of HIS, IT staff and other EHR team members to triage issues, escalate complex cases, coordinate schedules and support ongoing projects.
New
EHR Help Desk Analyst
$19.25 - $26.50/hr
EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...
EHR Help Desk Analyst
$19.25 - $26.50/hr
EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...
EHR Help Desk Analyst
Phoenix, AZ · On-site
$19.25 - $26.50/hr
EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...
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EHR Help Desk Analyst
Phoenix, AZ · On-site
$19.25 - $26.50/hr
EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...
EHR Help Desk Analyst
Phoenix, AZ · On-site
$19.25 - $26.50/hr
EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...
EHR Help Desk Analyst
Phoenix, AZ · On-site
$19.25 - $26.50/hr
EHR Help Desk Analyst In this role you will: * MyAvatar & Application Support * Serve as the first point of contact for MyAvatar issues related to documentation workflows, scheduling, reporting, user ...
Project Manager - Servicenow ITSM (IT Healthcare) (Raleigh, NC)
Raleigh, NC · On-site
$95K - $113K/yr
Lead the end-to-end project management of the centralized EHR helpdesk implementation using ... Analytical and problem-solving skills to assess system performance, troubleshoot issues, and drive ...
Project Manager - Servicenow ITSM (IT Healthcare) (Raleigh, NC)
Raleigh, NC · On-site
$95K - $113K/yr
Lead the end-to-end project management of the centralized EHR helpdesk implementation using ... Analytical and problem-solving skills to assess system performance, troubleshoot issues, and drive ...
Project Manager - Servicenow ITSM (IT Healthcare)
$95K - $113K/yr
Lead the end-to-end project management of the centralized EHR helpdesk implementation using ... Analytical and problem-solving skills to assess system performance, troubleshoot issues, and drive ...
Project Manager - Servicenow ITSM (IT Healthcare)
$95K - $113K/yr
Lead the end-to-end project management of the centralized EHR helpdesk implementation using ... Analytical and problem-solving skills to assess system performance, troubleshoot issues, and drive ...
Project Manager - Servicenow ITSM (IT Healthcare) (Raleigh, NC)
Raleigh, NC · On-site
$95K - $113K/yr
Lead the end-to-end project management of the centralized EHR helpdesk implementation using ... Analytical and problem-solving skills to assess system performance, troubleshoot issues, and drive ...
Project Manager - Servicenow ITSM (IT Healthcare) (Raleigh, NC)
Raleigh, NC · On-site
$95K - $113K/yr
Lead the end-to-end project management of the centralized EHR helpdesk implementation using ... Analytical and problem-solving skills to assess system performance, troubleshoot issues, and drive ...
EHR Application Analyst
Lima, OH · On-site +1
Actively monitors clinical help desk tickets and resolves tickets. * Workflow Optimization ... Clinical workflow analysis * EHR optimization * Training and user support * Cross-department ...
EHR Application Analyst
Lima, OH · On-site +1
Actively monitors clinical help desk tickets and resolves tickets. * Workflow Optimization ... Clinical workflow analysis * EHR optimization * Training and user support * Cross-department ...
EHR Application Analyst
Lima, OH · On-site
Actively monitors clinical help desk tickets and resolves tickets. * Workflow Optimization ... Clinical workflow analysis * EHR optimization * Training and user support * Cross-department ...
EHR Application Analyst
Lima, OH · On-site
Actively monitors clinical help desk tickets and resolves tickets. * Workflow Optimization ... Clinical workflow analysis * EHR optimization * Training and user support * Cross-department ...
Ehr Helpdesk Analyst information
See salary details
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
How much do ehr helpdesk analyst jobs pay per hour?
As of Jun 12, 2026, the average hourly pay for ehr helpdesk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
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$21 - $28.75/hr
Full-time
Posted 14 days ago
Job description
EHR Helpdesk Analyst
RTP, NC/REMOTE
12+ Months
Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care
Key Responsibilities
RTP, NC/REMOTE
12+ Months
Description:
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care
Key Responsibilities
- Provide support for Epic applications, workflows, access, printing, and integration issues.
- Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
- Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
- Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
- Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
- Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
- Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
- Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
- Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
- Maintain documentation, knowledge base articles, and standard operating procedures.
- Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
- Support change management and scheduled downtime communications as needed.
- Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
- Escalate critical issues and downtime events according to established protocols.