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Epic Ate Support Jobs (NOW HIRING)

Novant Health

Neuro ICU APC - NE

Wilmington, NC · On-site

$92K - $119K/yr

Participate in quality improvement initiatives and support departmental goals for patient access ... System wide EHR-Epic * Malpractice * Work-Life balance Novant Health Medical Group : * O ne of the ...

Novant Health

Neurology Physician Assistant

Huntersville, NC · On-site

$94K - $127K/yr

System wide EHR-Epic * Malpractice * Work-Life balance Novant Health Medical Group : * O ne of the ... integr ate APPs into the care team, and s et standards for APP practice . * Is nationally ...

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Epic Ate Support information

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$26

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How much do epic ate support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Epic ATE Support professionals during go-live events?

Epic ATE (At-the-Elbow) Support professionals often encounter challenges such as rapidly addressing diverse end-user questions, adapting to varying workflows across departments, and managing high-stress situations during go-live periods. The role requires quick problem-solving skills, patience, and strong communication to assist clinicians and staff efficiently. Being flexible and able to shift focus between different Epic modules is crucial, as is collaborating closely with IT teams and hospital leadership to resolve issues promptly and ensure a smooth transition.

What are the key skills and qualifications needed to thrive as an Epic ATE Support specialist, and why are they important?

To thrive as an Epic ATE Support specialist, you need a strong understanding of Epic software workflows, healthcare operations, and often an Epic certification or prior experience with electronic health records. Familiarity with Epic modules, ticketing systems, and training tools such as ServiceNow or Learning Management Systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist end users and deliver clear guidance. These skills ensure efficient support during go-lives, minimize disruptions, and enhance user adoption of the Epic system.

What are Epic ATE Support specialists?

Epic ATE (At-the-Elbow) Support specialists are professionals who provide direct, on-site assistance to healthcare staff during the implementation or upgrade of the Epic Electronic Health Record (EHR) system. They help end users, such as doctors, nurses, and administrative staff, navigate the system, answer questions, and resolve issues in real time. Their support ensures a smoother transition to new workflows and helps minimize disruptions to patient care. ATE Support specialists are typically experienced with Epic systems and trained to troubleshoot common problems quickly.
More about Epic Ate Support jobs
What are the most commonly searched types of Epic Ate Support jobs? The most popular types of Epic Ate Support jobs are:
What job categories do people searching Epic Ate Support jobs look for? The top searched job categories for Epic Ate Support jobs are:
Epic Ate Support jobs near you
Infographic showing various Epic Ate Support job openings in the United States as of July 2026, with employment types broken down into 64% Locum Tenens, 34% Full Time, 1% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Psychiatry, Behavioral Health Advanced Practice Clinician - NE

Novant Health Medical Group

Charlotte, NC

Full-time

Medical, Retirement

Posted 14 days ago

Job description

What We Offer
Are you looking to join a remarkable team where quality care meets quality service, in every dimension, every time ?
Novant Health Medical Group is looking for a compassionate, caring Behavioral Health Advanced Practice Provider to provide primary health care and perform selective medical services under the direction of practice physicians.
Join our team!
Novant Health benefits :

  • NH Medical Group employed
  • Medical and Retirement Benefits
  • CME Allowance
  • System wide EHR-Epic
  • Malpractice
  • Work-Life balance

Novant Health Medical Group :
  • O ne of the largest medical groups in the nation .
  • Offers r esiliency training for providers and team members to prevent burnout .
  • Established the ODYSSEY program to enhance the new p hysician and APP experience by empowering our providers to connect, explore and evolve within a culture of continuous learning and teamwork to build a h igh performing provider network.
  • Instituted an APP Council that p artners with leaders to improve APP clini cal performance and consistency, create a community of practice that enhances ex perience, engagement and growth, fully integr ate APPs into the care team, and s et standards for APP practice .
  • Is nationally recognized for advanced care and one of the largest community based, non-profit healthcare systems .
  • Is well known for being physician-led and physician-driven. For example, our physicians are in every area of leadership across the organization. That means every strategic discussion has physicians at the table, and every market partners a physician leader with an administrator. The result is a focus on the details that are important to physicians.

What does it mean to be a part of Novant Health?
  • Novant Health is an integrated network of physician clinics, outpatient centers and hospitals that delivers a seamless and convenient healthcare experience to our communities. The Novant Health network consists of more than 1,900 physicians and over 36,000 team members that provide care at more than 800 locations, including 16 medical centers and hundreds of outpatient facilities and physician clinics. Headquartered in Winston-Salem, North Carolina, Novant Health is committed to making healthcare remarkable for patients and communities providing nearly six million patient visits annually.
  • Novant Health is one of "America's Best-In-State Employers 2023," ranking No. 38 in North Carolina, according to Forbes and market research company, Statista. Novant Health has been consistently recognized as a Best-In-State Employer since Forbes launched the list in 2019.
  • Novant Health has been ranked No. 17 in the nation and third among U.S. health systems in the 2023 Diversity MBA Magazine Rankings for "Best Places to Work for Women & Diverse Managers."
  • In 2022, Novant Health provided more than $1.5 billion in total community benefit (including financial assistance and unpaid cost of Medicare and Medicaid). In 2022, Novant Health community engagement contributed more than $1.9 million in charitable contributions to community partners in Charlotte, Winston-Salem and Wilmington that offer community-based health and human services.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Join us, and let's transform healthcare together.
#MakeHealthcareRemarkable #JoinTeamAubergine
#NHMGAPPs
What We're Looking For
  • Education: Graduate Degree, required.
  • Experience: One to three years relevant experience , preferred.
  • Licensure/Certification: Current NP or PA , required. Current BLS and Current DEA registry, required.
  • Additional Skills/Requirements (required): Ability to care for Behavioral Health age specific patients within the facility. Ability to work with management team and physicians; demonstrated customer service skills, interpersonal skills and communication skills

Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
172909

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