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Remote Epic Ate Support Jobs in Alabama (NOW HIRING)

Baptist Health

Epic Products Analyst

Homewood, AL · On-site +1

Other Related Functions Provides remote end-user support, including participation in on-call ... Epic Radiant certified Strongly preferred: 3-5 years of clinical experience as a radiology ...

Deloitte

Epic Denials Manager

Birmingham, AL · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Manager

Huntsville, AL · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Management Operator

Huntsville, AL · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Birmingham, AL · Remote

$16.75 - $22.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Transform9

Integration Engineer

Birmingham, AL · On-site +1

$97K - $131K/yr

Design and build integrations between Transform9's platform and EMR/EHR systems (e.g., Epic ... Document integration patterns and support Customer Success during new practice onboarding * Debug ...

Transform9

Integration Engineer

Birmingham, AL · On-site +1

$97K - $131K/yr

Design and build integrations between Transform9's platform and EMR/EHR systems (e.g., Epic ... Document integration patterns and support Customer Success during new practice onboarding * Debug ...

All JobsEpic Ate Support JobsRemote Epic Ate Support JobsRemote Epic Ate Support Jobs in Alabama

Remote Epic Ate Support information

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the most commonly searched types of Epic Ate Support jobs in Alabama?

The most popular types of Epic Ate Support jobs in Alabama are:

What are popular job titles related to Remote Epic Ate Support jobs in Alabama?

For Remote Epic Ate Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Epic Ate Support jobs in Alabama look for?

The top searched job categories for Remote Epic Ate Support jobs in Alabama are:

What cities in Alabama are hiring for Remote Epic Ate Support jobs?

Cities in Alabama with the most Remote Epic Ate Support job openings:

Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in Alabama as of August 2026, with employment types broken down into 78% Full Time, 4% Part Time, and 18% Contract. Highlights an 100% Remote job distribution.

EPIC TECHNICAL ANALYST- HYBRID- EPIC IMPLEMENTATION

Opelika, AL • On-site, Remote

East Alabama Medical Center

6.6

Company rating: 6.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

574th of 896 rated healthcare providers

People enjoy working here

Good schedule notice

Recommended by parents

Learn more about East Alabama Medical Centerexternal

Full-time

Posted 19 days ago

Job description

EAMC MISSION

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
 
POSITION SUMMARY

The Epic Technical Analyst provides cross-application technical support is responsible for the Epic environment, with responsibility for assigned technical functions such as Data Courier administration, application security coordination, and Epic Bridges interface analysis. This role serves as a key technical resource for design, configuration, implementation, go-live, upgrade integration, testing, maintenance, optimization, and long-term production support activities across our assigned Epic applications and integrated third-party systems interfaces. This position combines the responsibilities of an Epic Application Analyst, Application Coordinator, and Bridges Interface Analyst to provide comprehensive functional and technical support across the Epic environment. 

The Epic Technical Analyst collaborates with Epic representatives, clinical and operational departments, application teams, infrastructure teams, operational stakeholders, vendors, and subject matter experts.  Epic representatives to analyze business needs, configure and support translate organizational requirements into reliable technical solutions, coordinate issue resolution, support. The role supports application build, workflow design, interface development, system integration, troubleshooting, upgrades, testing, documentation, and validation, and ensure reliable data exchange between Epic and internal or external systems ongoing optimization. 

This position supports the migration of application build across Epic environments, security provisioning and user access processes, and the full implementation cycle for assigned interfaces, web services, and industry-standard APIs such as FHIR. The Analyst is expected to troubleshoot technical issues, communicate impact clearly, escalate risks appropriately, and maintain documentation and procedures that support dependable Epic operations.

Project Details

  • Estimated Project Start Date: February 2027
  • Work Model: Hybrid (combination of onsite and remote work)
  • Location: Opelika, AL

Remote Assessment Requirements

  • Applicants must complete an EPIC assessment as part of the hiring process.
  • Assessment Availability: Applicants will be sent a link to schedule
  • Time Commitment: Approximately 2 hours

Certification Requirements

  • EPIC certification is mandatory and must be completed within the scope of the project timeline.
  • Will be provided three (3) attempts to pass

Schedule & Expectations

  • Work hours may vary based on project needs, and flexibility is required. Outside of major project events, work will generally occur during normal weekday business hours in the Central Time Zone.
  • Applicants must be comfortable working in a fast-paced, project-based environment.
  • On-call coverage for weeknights and weekends may be required after project go-live to support critical issues that impact patient care, billing, or revenue cycle operations.
  • ETO may be restricted during major project events and transition-readiness activities to ensure adequate project coverage and support.

Travel Requirements

  • Travel will be required depending on the project phase and business needs. This includes air travel with multi-day visits.
POSITION QUALIFICATIONS
 
Minimum Education
  • Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Information Technology, Engineering, Healthcare Administration, Nursing, Allied Health, Business Administration, or a related field required. 
  • An equivalent combination of education and relevant healthcare information technology experience may be considered.
Minimum Experience
  • Three years of progressively responsible experience in healthcare information systems, application support, systems integration, software configuration, or related technical work
  • Experience with application configuration, interface development, workflow analysis, or healthcare integration  
Required Registration/License/Certification
  • Epic certification must be obtained and maintained according to organizational requirements.
  •  

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