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Remote Epic Ate Support Jobs in Texas (NOW HIRING)

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Epic Denials Management Operator

Houston, TX ยท Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Epic Denials Management Operator

Dallas, TX ยท Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Epic Denials Management Operator

Westlake, TX ยท Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Epic Denials Management Operator

Austin, TX ยท Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

This is a fully remote role* Under the minimal Direction the IAM Lead Analyst - Epic will be ... day-to-day support related activities. This position performs complex design and analysis tasks ...

Epic Denials Management Operator

San Antonio, TX ยท Remote

$16.25 - $21.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

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Remote Epic Ate Support information

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.
What are the most commonly searched types of Epic Ate Support jobs in Texas? The most popular types of Epic Ate Support jobs in Texas are:
What cities in Texas are hiring for Remote Epic Ate Support jobs? Cities in Texas with the most Remote Epic Ate Support job openings:
Infographic showing various Remote Epic Ate Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Applied Epic Configuration Analyst

Addison Group

West Lake Hills, TX โ€ข On-site, Remote

$45 - $48/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 5 days ago


Job description

Title: Remote Epic Configuration Analyst
Compensation: $45-48 / HR
Summary: This role serves as a subject matter expert for Epic configuration, workflows, security setup, company management, and conversion readiness activities. The position plays a critical role in ensuring new organizations are successfully transitioned into our client's Epic environment while maintaining consistency, data integrity, and operational efficiency.
Goal: Provides day to day functional and technical support for the Applied Epic system. This role is responsible for resolving Epic-related ServiceNow incidents and requests, supporting system and user administration, maintaining data integrity, troubleshooting workflow and configuration issues, and helping ensure the stability and reliability of Epic across all supported business units.
Technical Requirements: 5+ years
1) Advanced knowledge of Applied Epic administration, configuration, and agency structure design.
2) Strong understanding of Epic security configuration, workflows, reporting structures, and user management
Strongly Preferred:
  • Experience supporting agency acquisitions, MGA integrations, or large-scale Epic implementations
  • Experience participating in system conversions and data migration projects
  • Insurance industry experience
  • Experience supporting Epic conversions, migrations, acquisitions, or agency onboarding initiative

Why choose Addison?
โ€ข Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
โ€ข Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
โ€ข Permanent Employment: Many of Addison's job openings lead to potential permanent employment
โ€ข Connections: You connect directly with hiring managers from renowned organizations
Addison Group is an Equal Opportunity Employer. Addison
Group provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to
race, color, religion, gender, sexual orientation, national
origin, age, disability, genetic information, marital status,
amnesty, or status as a covered veteran in accordance with
applicable federal, state and local laws. Addison Group
complies with applicable state and local laws governing nondiscrimination in employment in every location in which the
company has facilities. Reasonable accommodation is
available for qualified individuals with disabilities, upon
request.