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Remote Epic Ate Support Jobs in Decatur, GA (NOW HIRING)

Deloitte

Epic Research & Genomics Analyst

Atlanta, GA · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

SalvoHealth

Medical Assistant, Remote

Atlanta, GA · Remote

$18 - $22/hr

Provide general administrative support to care team and patients * Manage patient tasks to ensure ... Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)

SalvoHealth

Medical Assistant, Remote

Atlanta, GA · Remote

$18 - $22/hr

Provide general administrative support to care team and patients * Manage patient tasks to ensure ... Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)

Deloitte

Hospital Billing Coordinator

Atlanta, GA · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As an ...

Deloitte

Hospital Billing Operator

Atlanta, GA · Remote

$17.50 - $22.50/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

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All JobsEpic Ate Support JobsRemote Epic Ate Support JobsRemote Epic Ate Support Jobs in Decatur, GA

Remote Epic Ate Support information

See Decatur, GA salary details

$14

$25

$43

How much do remote epic ate support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote epic ate support in Decatur, GA is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support, and why are they important?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.
What are popular job titles related to Remote Epic Ate Support jobs in Decatur, GA? For Remote Epic Ate Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Epic Ate Support jobs in Decatur, GA look for? The top searched job categories for Remote Epic Ate Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Epic Ate Support jobs? Cities near Decatur, GA with the most Remote Epic Ate Support job openings:
Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,897 per year, or $25.4 per hour.

Epic Willow Inpatient Analyst

INTERACTION 24 LLC

Atlanta, GA • Remote

$60 - $80/hr

Full-time

Posted 14 days ago

Job description

Job Title: Certified Epic Willow Anlayst
Work Type: 100% remote
Work Duration: 1 Year Contract
TOP HARD SKILLS
Must have Epic Willow Certification
Epic Willow Inpatient Build & Configuration (4+ years)
Inpatient Pharmacy Operations / CPOE Workflow Knowledge (4+ years)
Application Support Operations & SLA Management (4+ years)
NICE-TO-HAVES
Additional Epic Certifications (Ambulatory, Home Infusion, Bugsy)
Offshore Team Coordination Experience
Healthcare IT Consulting or Large Health System Background
DISQUALIFIERS
Missing active, current Epic Willow Inpatient certification.
Less than 4 years of experience in Epic application management.
POSITION OVERVIEW
We are seeking a skilled and experienced Epic Willow Inpatient Analyst to join our Healthcare
IT team. This role serves as a subject matter expert (SME) for inpatient pharmacy application
workflows and configurations, supporting the delivery of high-quality Epic EHR solutions in a
dynamic healthcare environment. The successful candidate will bring 4+ years of experience in
Epic application management, with a strong track record in day-to-day operations, client
stakeholder engagement, and collaboration with cross-functional and offshore teams.
DAY-TO-DAY RESPONSIBILITIES
Act as the primary subject matter expert (SME) for Epic Willow Inpatient application
workflows and configurations.
Manage and prioritize daily support and maintenance activities, ensuring timely
resolution of incidents and service requests per defined SLAs.
Monitor and manage error queues, label and printer issues, and pharmacy automation
interfaces.
Troubleshoot and resolve issues with dispensing cabinet/robot interfaces, including ID
mapping, and perform root cause analysis on application issues.
Build and maintain inpatient pharmacy configurations within the Epic EHR environment,
including medication order sets, formulary setup, dose checking rules, NDC billing
builds, pharmacy charge maps, and 340b billing workflows.
Develop and maintain BPA/OPA alert builds to support clinical decision-making, manage
medication loads (Medispan), and support medication build activities (IV mixtures,
compounding, and repackaging).
Serve as a liaison with client stakeholders (hospital pharmacists, pharmacy operations,
nurses, and physicians) and coordinate activities across Accenture, software vendors, and
offshore support teams.
Maintain comprehensive system documentation (workflows, build specifications, testing
protocols) and ensure compliance with HIPAA, data governance, and medication safety
standards.
ADDITIONAL DESIRED SKILLS
Additional Epic Certifications (Ambulatory, Home Infusion, or Bugsy)
Offshore Team Coordination Experience
Healthcare IT Consulting or Large Health System Background
Pharmacy automation integration (dispensing cabinets, robot interfaces)

This is a remote position.