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Remote Epic Ate Support Jobs in Decatur, GA (NOW HIRING)

EPIC Brokers

Marketing Brand Manager

Atlanta, GA · On-site +1

$100K - $120K/yr

... remote for well-qualified candidates. * Chicago, IL; NYC; Atlanta, (Sandy Springs) GA; San Ramon ... Brand Transition & Integration • Support the implementation and day-to-day management of EPIC ...

SalvoHealth

Medical Assistant, Remote

Atlanta, GA · Remote

$18 - $22/hr

Provide general administrative support to care team and patients * Manage patient tasks to ensure ... Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)

SalvoHealth

Medical Assistant, Remote

Atlanta, GA · Remote

$18 - $22/hr

Provide general administrative support to care team and patients * Manage patient tasks to ensure ... Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)

WellStreet Urgent Care

Medical Coder - Remote

Atlanta, GA · Remote

$17.75 - $23.75/hr

WellStreet Urgent Care is seeking an experienced Certified Medical Coder to support our growing ... This is an excellent opportunity for a detail-oriented coding professional with Epic experience who ...

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All JobsEpic Ate Support JobsRemote Epic Ate Support JobsRemote Epic Ate Support Jobs in Decatur, GA

Remote Epic Ate Support information

See Decatur, GA salary details

$14

$25

$43

How much do remote epic ate support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote epic ate support in Decatur, GA is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.69 per hour, depending on experience, location, and employer.

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.
What are popular job titles related to Remote Epic Ate Support jobs in Decatur, GA? For Remote Epic Ate Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Epic Ate Support jobs in Decatur, GA look for? The top searched job categories for Remote Epic Ate Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Epic Ate Support jobs? Cities near Decatur, GA with the most Remote Epic Ate Support job openings:
Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in Decatur, GA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $52,897 per year, or $25.4 per hour.

Informatics Pharmacist (Epic Willow Ambulatory)

Emory Healthcare

Atlanta, GA • On-site, Remote

Full-time

Re-posted 10 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

158th of 887 rated healthcare providers

Job description

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

  • Comprehensive health benefits that start day 1 
  • Student Loan Repayment Assistance & Reimbursement Programs 
  • Family-focused benefits  
  • Wellness incentives 
  • Ongoing mentorship, development, and leadership programs  
  • And more

100% remote position, but must reside in one of the following states:  Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, or Wisconsin

Description

We are seeking an Informatics Pharmicist who will focus on Epic's Willow Ambulatory and Specialty module performing builds, implementation, testing, and maintenance.  This position will be aligned to optimizing pharmacy medication workflows within Epic EHR.  

RESPONSIBILITIES:

  • Maintenance of Epic's Willow Ambulatory application
  • Review and build of custom concept and workflows.
  • Identify and resolve issues identified with pharmacy related systems in a timely manner.
  • Biannual Nova upgrades and regular Orion Project tracking
  • Cross team build and maintenance with both clinical and non-clinical applications.
  • Potential device testing, third party testing, and external vendor testing.
  • Work with training team and Clinical Informatics team to roll out anticipated new functionality and projects.
  • Design, build, and test reports to support clinical and operational initiatives.
  • Weekends or evenings as primary on call in a rotation with willow pharmacy team.

PREFERRED QUALIFICATIONS:

  • Has Epic Willow Ambulatory Certifications + at least 3 years build experience
  • Experience with Willow Inventory, Specialty Pharmacy, Compass Rose, Multi-step Order Transmittal
  • Specialty Pharmacy experience is key

MINIMUM QUALIFICATIONS:

  • Graduate of an accredited school of pharmacy (BS or PharmD Degree), and hold an active, unencumbered state licensure issued by the Board of Pharmacy.
  • Two years hospital pharmacy experience or PGY2 Pharmacy Informatics Residency. Completion of an accredited PGY1 Residency and a PGY2 Pharmacy Informatics Residency is preferred.
  • Previous experience working in an academic medical center environment preferred.
  • Epic Analyst experience is preferred.
Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Employment Type: FULL_TIME

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