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Virtual Patient Advocate Jobs in Decatur, GA (NOW HIRING)

Matter Health

Patient Advocate

Atlanta, GA · On-site

$17 - $22/hr

About the Role The Patient Advocate & Liaison (PAL) is the face of Matter Health within the ... Access to Matter Health's in-person and virtual care services Financial Security * Competitive ...

Bartram Family Dental Care

Dental Hygienist

Alpharetta, GA · On-site

$37 - $48.75/hr

M-Th- 7:15 am-4:30pm As a clinical provider and patient advocate, you'll be given all the resources ... The fastest way to get an interview is by applying using our virtual recruiting assistant.

Bartram Family Dental Care

Dental Hygienist

Mcdonough, GA · On-site

$34.50 - $45.50/hr

As a clinical provider and patient advocate, you'll be given all the resources you need to provide ... The fastest way to get an interview is by applying using our virtual recruiting assistant.

Olde Mill Family Dental

Dental Hygienist

Marietta, GA · On-site

$34.75 - $45.75/hr

As a Dental Hygienist , you'll be recognized as an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Olde Mill Family Dental

Dental Hygienist

Marietta, GA · On-site

$34.75 - $45.75/hr

As a Dental Hygienist , you'll be recognized as an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Olde Mill Family Dental

Dental Hygienist

Marietta, GA · On-site

$34.75 - $45.75/hr

As a Dental Hygienist, you'll be recognized as an elite clinical provider and patient advocate. You ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Olde Mill Family Dental

Dental Hygienist

Marietta, GA · On-site

$34.75 - $45.75/hr

As a Dental Hygienist , you'll be recognized as an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Olde Mill Family Dental

Dental Hygienist

Marietta, GA

$34.75 - $45.75/hr

As a Dental Hygienist , you'll be recognized as an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Olde Mill Family Dental

Dental Hygienist

Marietta, GA · On-site

$34.75 - $45.75/hr

As a Dental Hygienist , you'll be recognized as an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Olde Mill Family Dental

Dental Hygienist

Marietta, GA · On-site

$38.28 - $53/hr

As a Dental Hygienist , you'll be recognized as an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Bartram Family Dental Care

Dental Hygienist

Marietta, GA · On-site

$34.50 - $45.25/hr

As a clinical provider and patient advocate, you'll be given all the resources you need to provide ... using our virtual recruiting assistant. But if you're having trouble, click here to apply.

Olde Mill Family Dental

Dental Hygienist

Marietta, GA · On-site

$34.75 - $45.75/hr

As a Dental Hygienist , you'll be recognized as an elite clinical provider and patient advocate ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

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Virtual Patient Advocate information

See Decatur, GA salary details

$13

$20

$30

How much do virtual patient advocate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual patient advocate in Decatur, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.59 per hour, depending on experience, location, and employer.

How does a virtual patient advocate typically collaborate with healthcare providers and patients in a remote environment?

As a Virtual Patient Advocate, you work closely with both patients and healthcare providers through digital channels such as phone, email, and secure messaging platforms. You’ll help patients navigate the healthcare system, clarify medical information, and facilitate communication between patients and providers to ensure care plans are understood and followed. Regular virtual meetings and documentation ensure everyone stays informed, and your advocacy helps address patient concerns promptly. This role requires strong communication skills and adaptability to technology-driven processes, as you often serve as the bridge between patients and the clinical team.

What is the difference between Virtual Patient Advocate vs Patient Coordinator?

AspectVirtual Patient AdvocatePatient Coordinator
CredentialsHealthcare certifications, patient advocacy trainingMedical office or healthcare certifications, administrative training
Work EnvironmentRemote, telehealth platformsMedical offices, hospitals, clinics
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, healthcare organizations
Search & Comparison IntentPatient support, advocacy roles, telehealth jobsPatient management, healthcare administration

The Virtual Patient Advocate primarily focuses on supporting patients remotely through advocacy, education, and communication, often requiring healthcare-related certifications. In contrast, a Patient Coordinator manages patient scheduling and administrative tasks within healthcare facilities. While both roles involve patient interaction, the Virtual Patient Advocate emphasizes remote support and advocacy, whereas the Patient Coordinator handles in-person or administrative coordination.

What are the key skills and qualifications needed to thrive as a virtual patient advocate?

To thrive as a Virtual Patient Advocate, you need a solid understanding of healthcare systems, patient rights, and medical terminology, often supported by a healthcare-related degree or certification in patient advocacy. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication tools is typically required. Outstanding interpersonal skills, empathy, and the ability to communicate clearly help build trust and effectively support patients remotely. These skills are crucial for ensuring patients receive proper guidance, advocacy, and support throughout their healthcare journey, even in virtual environments.

What is a virtual patient advocate?

A Virtual Patient Advocate is a professional who assists patients remotely by helping them navigate the healthcare system, understand their medical information, and access necessary resources. They often provide support with scheduling appointments, understanding insurance coverage, obtaining medical records, and ensuring patients' concerns are addressed by healthcare providers. By working virtually, they offer convenient access to support and guidance regardless of the patient's location. Virtual Patient Advocates aim to empower patients to make informed decisions about their health and improve their overall healthcare experience.
What are the most commonly searched types of Patient Advocate jobs in Decatur, GA? The most popular types of Patient Advocate jobs in Decatur, GA are:
What are popular job titles related to Virtual Patient Advocate jobs in Decatur, GA? For Virtual Patient Advocate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Virtual Patient Advocate jobs in Decatur, GA look for? The top searched job categories for Virtual Patient Advocate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Virtual Patient Advocate jobs? Cities near Decatur, GA with the most Virtual Patient Advocate job openings:
Virtual Patient Advocate jobs near you

Patient Advocate

Matter Health

Atlanta, GA • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

About Matter Health

Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities.

 

Our mission is simple: to improve healthcare access by meeting patients where they are, building trusted relationships within the communities we serve. We are rapidly expanding across Georgia and seeking mission-driven professionals who thrive in fast-paced, people-centered environments.

 

Total Healthcare. Where you live.

 
About the Role

The Patient Advocate & Liaison (PAL) is the face of Matter Health within the communities we serve. This field-based role is responsible for building trusted relationships with older adults living in affordable housing communities and helping them stay engaged in their healthcare journey.

Working alongside an Nurse Practitioner (NP), you'll serve as the primary relationship-builder for your assigned communities—educating patients about Matter Health, supporting enrollment, coordinating follow-up, identifying barriers to care, and helping patients stay connected to the services they need.

This role is ideal for someone who enjoys working directly with people, thrives in community settings, and is passionate about improving healthcare access for underserved populations.

 
What You’ll Do

  • Build trusted, lasting relationships with older adults living in assigned communities

  • Serve as the primary community representative for Matter Health

  • Educate prospective patients about Matter Health's care model and available services

  • Support patient outreach, enrollment, scheduling, and ongoing engagement

  • Conduct in-person outreach, phone calls, and community events to connect with patients

  • Partner closely with Advanced Practice Providers (APPs), Social Workers, Care Navigators, and Operations teams

  • Identify barriers to care and connect patients with appropriate community resources

  • Assist patients throughout their healthcare journey—from initial introduction through ongoing engagement

  • Maintain accurate documentation in Salesforce and Athena

  • Help improve patient retention and overall healthcare access within your assigned communities

 
What We’re Looking For

  • 1–2 years of experience in community outreach, patient advocacy, healthcare, social services, customer service, hospitality, account management, sales, or other relationship-focused roles

  • Passion for serving older adults and underserved communities

  • Outstanding communication and relationship-building skills

  • Comfortable working independently in a field-based environment

  • Strong organization and time management skills

  • Ability to collaborate with clinical and operational teams

  • Valid driver's license and reliable transportation required

  • Experience working with Medicare populations, community organizations, Salesforce, Athena, or healthcare outreach is a plus

  • Bilingual Spanish is a plus

Why Matter Health?

We believe that where someone lives should never determine the care they receive. Every team member at Matter Health plays an essential part in improving healthcare access for older adults historically underserved by traditional healthcare systems.

 

This is not just our mission statement—it's the work we do every day.

 

Total Healthcare. Where you live.

 
Working at Matter Health

We’re committed to supporting the whole person—at work and beyond. Benefits for full-time team members begin the first of the month following your start date.

 

Health & Wellness

  • Medical, dental, and vision coverage

  • Employer-funded HSA and FSA options

  • Employer-paid life and disability insurance

  • Voluntary illness, accident, and hospitalization coverage

  • Access to Matter Health’s in-person and virtual care services

 

Financial Security

  • Competitive compensation

  • 401(k) with company match beginning at day 60

  • Access to financial wellness resources and support

 

Time Away

  • Up to 4 weeks of PTO

  • 10 paid company holidays

  • 2 volunteer days annually to support causes meaningful to you

 

Eligibility is based on full-time employment status. Additional details will be shared during the interview process.

 
Equal Opportunity Employer

Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.