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Patient Assistance Program Representative Jobs in Decatur, GA

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Call Center Representatives complete customer service tasks that ensure customers have the ... De-escalate situations involving dissatisfied customers, offering patient assistance and support

Patient Access Rep

Atlanta, GA · On-site

$16.50 - $21.25/hr

Employee Assistance Program (EAP) : Employer-paid support for life's challenges * Generous Paid ... The Patient Access Representative is responsible for all aspects of the registration process ...

Patient Access Rep

Atlanta, GA · On-site

$16.50 - $21.25/hr

Employee Assistance Program (EAP) : Employer-paid support for life's challenges * Generous Paid ... The Patient Access Representative is responsible for all aspects of the registration process ...

Patient Access Rep

Atlanta, GA · On-site

$16.50 - $21.25/hr

Employee Assistance Program (EAP) : Employer-paid support for life's challenges * Generous Paid ... The Patient Access Representative is responsible for all aspects of the registration process ...

Patient Coordinator

Marietta, GA · On-site

$15.50 - $20.50/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

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Patient Assistance Program Representative information

See Decatur, GA salary details

$12

$19

$26

How much do patient assistance program representative jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for patient assistance program representative in Decatur, GA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Assistance Program Representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a Patient Assistance Program Representative, and why are they important?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a Patient Assistance Program Representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What are popular job titles related to Patient Assistance Program Representative jobs in Decatur, GA? For Patient Assistance Program Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program Representative jobs in Decatur, GA look for? The top searched job categories for Patient Assistance Program Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Assistance Program Representative jobs? Cities near Decatur, GA with the most Patient Assistance Program Representative job openings:
Infographic showing various Patient Assistance Program Representative job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,101 per year, or $19.3 per hour.
Customer Service Representative(MUST NOT OWE STATE TAXES)

Customer Service Representative(MUST NOT OWE STATE TAXES)

Corporate Temps

Atlanta, GA • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision

Posted 11 days ago

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Job description

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service

CORPORATE TEMPS logo

About CORPORATE TEMPS

Sourced by ZipRecruiter

For 30 years, we have provided quality placement services to various corporations and government entities. We possess approximately 80 years of collective experience in the field. Corporate Temps is one of the fastest-growing Professional Career Specialist firms in the Southeast region, armed with a staff of qualified and experienced Consultants. As an established staffing industry affiliate, we hold numerous partnerships throughout the state and nationwide. We pride ourselves on our ability to customize our service, offering to meet the individual needs of each client. Upon the onset of each new opportunity, we thoroughly assess the client organization to gain a full understanding of their culture and staffing needs. From the onset, a primary point of contact is assigned to each new client, ensuring clear and open lines of communication and complete client satisfaction. Give us a call today; we are ready to accommodate your staffing needs.

Company size

1 - 10 Employees

Headquarters location

Norcross, GA, US

Year founded

1991

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