ZipRecruiter

Log In

1

Patient Assistance Program Representative Jobs in Decatur, GA

SENTA

RCM Patient Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Position Summary We are seeking a dedicated and empathetic Patient Services Representative to join ... Employee Assistance Program (EAP) * Retirement Contribution Program - 401(K) Match

next page

Showing results 1-20

People also search for

All JobsPatient Assistance Program Representative JobsPatient Assistance Program Representative Jobs in Decatur, GA

Patient Assistance Program Representative information

See Decatur, GA salary details

$12

$19

$26

How much do patient assistance program representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for patient assistance program representative in Decatur, GA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Assistance Program Representative, and why are they important?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges faced by Patient Assistance Program Representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What is a Patient Assistance Program Representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Patient Assistance Program Representative jobs in Decatur, GA? For Patient Assistance Program Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program Representative jobs in Decatur, GA look for? The top searched job categories for Patient Assistance Program Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Assistance Program Representative jobs? Cities near Decatur, GA with the most Patient Assistance Program Representative job openings:
Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,101 per year, or $19.3 per hour.
Pharmaceutical Patient Assistance

Pharmaceutical Patient Assistance

Northside Hospital Inc.

Atlanta, GA

$16.25 - $20.25/hr

Full-time

Posted 10 days ago

Northside Hospital rating

7.3

Company rating: 7.3 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

289th of 864 rated healthcare providers

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Identifies coverage issues affecting the oncology patient and possible alternate sources of coverage through healthcare and community agencies and resources. Works with patients who are under-insured and identifies alternate resources. Performs comprehensive benefit analysis for patients with insurance coverage issues. Coordinates financial assistance process, including patient contact, submission of financial assistance application and Medicaid/ Medicare application process. Tracks coverage issues throughout the treatment period and provides clinical team with information on status of coverage issues. Assists with coverage for lodging and transportation needs for patients coming from outside the metro area. Researches assistance options. Follows up with agencies assisting in application and provides weekly and monthly reports to supervisor.

Collects, maintains and analyzes detailed and extensive data for oncology financial and foundation assistance, including tumor site, demographics, disparate populations; utilizes data from numerous sources; provides comprehensive reports. Understands applicable compliance requirements and ensures requirements are met.

Develops, maintains and manages databases for concurrent tracking of oncology patients referred for financial assistance/foundation assistance throughout the patient's treatment and follow-up period, including referral source, physician, clinician contact, financial assistance application submission, approval decision and re-application if applicable. Responsible for patient account process used for pharmacy financial/foundation assistance and reconciliation of accounts with outpatient pharmacy. Manages databases for pharmacy replacement program. Responsible for handling check requisition process and timely payment of lodging, COBRA, transportation services and pharmacy co-pays. Performs patient account review and handles direct bill invoicing.

Qualifications

REQUIRED

 

  • Associates Degree or at least four (4) years of Healthcare experience, with at least two (2) of those years in healthcare financial services experience.
  • Database knowledge and experience
  • Strong organizational skills and ability to work independently
  • Knowledge of and experience in the utilization of word processing, spreadsheet, database, and graphic presentation computer applications

    • PREFERRED

     

  • Six (6) years of financial related healthcare experience.
  • Demonstrated knowledge of hospital operations.
  • Minimum of two (2) experience in Oncology or BMT
    • Work Hours (EX:7AM-7PM):8a-4:30pWeekend Requirements:NoOn-Call Requirements:NoEmployment Type: FULL_TIME

    What Northside Hospital employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Northside Hospital logo

    About Northside Hospital

    Sourced by ZipRecruiter

    * 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

    Industry

    Hospitals

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    Year founded

    1970

    View All Northside Hospital Jobs

    Apply