ZipRecruiter

Log In

1

Patient Assistance Program Representative Jobs in Decatur, GA

Emory Healthcare

Patient Access Representative

Decatur, GA

$16.75 - $21.50/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21.25/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21.25/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Decatur, GA · On-site

$16.75 - $21.50/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21.25/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Atlanta, GA

$16.50 - $21.25/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Atlanta, GA

$16.50 - $21.25/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Decatur, GA · On-site

$16.75 - $21.50/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Decatur, GA · On-site

$16.75 - $21.50/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Emory Healthcare

Patient Access Representative

Atlanta, GA · On-site

$16.50 - $21.25/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

Corps Team

Customer Service Representative

Alpharetta, GA · On-site

$50K - $55K/yr

... patient assistance programs. Must have professional, personable, and caring communication skills. The ability to gain trust from the patients/members is a critical component of this role and is ...

OneOncology LLC

Retail Pharmacy Technician

Atlanta, GA · On-site

$25/hr

Experience with patient assistance programs and/or foundation assistance is preferred * PioneerRx prescription software experience is preferred * Ability to communicate verbally, in writing and ...

next page

Showing results 1-20

All JobsPatient Assistance Program Representative JobsPatient Assistance Program Representative Jobs in Decatur, GA

Patient Assistance Program Representative information

See Decatur, GA salary details

$12

$19

$26

How much do patient assistance program representative jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for patient assistance program representative in Decatur, GA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Assistance Program Representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a Patient Assistance Program Representative, and why are they important?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a Patient Assistance Program Representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What are popular job titles related to Patient Assistance Program Representative jobs in Decatur, GA? For Patient Assistance Program Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program Representative jobs in Decatur, GA look for? The top searched job categories for Patient Assistance Program Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Assistance Program Representative jobs? Cities near Decatur, GA with the most Patient Assistance Program Representative job openings:
Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Decatur, GA as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 63% Full Time, 32% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,101 per year, or $19.3 per hour.
Pharmacy Patient Care Coordinator

Pharmacy Patient Care Coordinator

Positive Impact Health Centers INC

Marietta, GA • On-site

$27/hr

Full-time

Retirement

Posted 9 days ago

Job description

Job Type
Full-time
Description
Are you seeking a career with a growing company, a place where you can make an impact in the community? Then Positive Impact Health Centers is the company for you.
Positive Impact Health Centers (PIHC) is a community leader in providing HIV prevention, care and treatment services located in Metro Atlanta. The PIHC model of care assures that clients have access to medical, pharmacy, dental, behavioral health and social services, providing the best opportunity for patients to achieve high-quality health outcomes. Services are provided on-site and through telehealth.
What makes us different? We offer our employees the following:
• 1 Health Wellness day per quarter
• Parental Leave
• Free parking at our locations/bus line accessibility
• Competitive Salary & Benefits
• Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program)
• 100% allotted for benefit elections for employees, 50% allotted for benefit elections for employee's spouse/dependent
• Credit Union
*Proof of Covid-19 vaccination is required*.
Job Summary:
Under supervision of Pharmacist in Charge, serves as the primary point of contact for PIHC Pharmacy for the assigned PIHC Clinic Team. Provides outstanding customer service and professional communication skills for both external and internal relations regarding patient access to medication services including, but not limited to: benefits investigation, prior authorization, appeals, copay assistance, refills, and all other aspects of the Patient Medication Journey.
This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.
Requirements
Duties and Responsibilities
• Serve as PIHC Pharmacy liaison to assigned PIHC Clinic team to field questions related to patient medication access from patient, provider, or others involved in patient's medication access, establish self as primary internal and external liaison and subject matter expert for medication assistance through educational trainings
• Screen, apply and coordinate application of medication assistance opportunities for patients
• Enroll and coordinate necessary paperwork for manufacturer assistance programs, disease- based assistance programs, identifying co-pay assistance opportunities for underinsured patients and use of charity funds as appropriate, following PIHC Pharmacy's Policies and Procedures
• Assists patient and prescribers with the Prior Authorization process
• Coordinates billing and obtains cost approval
• Troubleshoot rejected claims and eligibility investigation, thoroughly investigate status of claims, and works with processors on billing issues or retroactive billing as need, and ensure expedite claims processing
• Proactively identify problematic third-party payor scenarios to minimize billing rejections, report trends or issues related to billing and reimbursement
• Support agency wide efforts to ensure access to prescription medications
• Coordinate documentation to promote continuity of treatments, improve access to medications, decrease financial strain and serve as a resource for medication assistance-related questions
• Support medication compliance program by contacting patients when needed and confirming refills needed as well as ensuring patient information is up-to-date and accurate
• Contribute to policy changes, goal setting or making recommendations for improvements
• Attend and conduct meetings as deemed appropriate by pharmacy management
• Provides quality customer service to patients and other healthcare providers, with focus on professional discretion and HIPAA regulations
• Performs all tasks in a safe manner that is consistent with corporate policies as well as state and federal laws
• May be assigned additional process or quality improvement projects based on departmental need.
Knowledge, Skills, and Abilities
  • Ability to function independently without close supervision when appropriate
  • Able to adapt to change in workflow/ style
  • Proficient computer skills, word processing, documentation, and navigation of the internet
  • Excellent time management and research skills
  • Ability to problem solve and communicate effectively
  • Knowledge of Patient Assistance Programs (PAPs) and ability to navigate alternative sources of funding
  • High level of dedication to patient care and improving patient medication access
  • Clear understanding of and the ability to comply with the GA BOP Rules and Regulations
  • High level of attention to detail
  • Comfortable with addressing insurance rejections and prescription claims processing
  • Self-motivation and driven to succeed

Minimum Qualifications
  • Licensed pharmacy technician in good standing with the Georgia Board of Pharmacy
  • 2-4 years of pharmacy technician experience in a retail setting with experience with pharmacy insurance navigation and various medication assistance programs

Preferred Qualifications or Experience:
• Bilingual (English/Spanish) Preferred
• Experience working in HIV and/or Specialty Pharmacy
• Experience working in a 340B Pharmacy and/or 340B Contract Pharmacy
• Previous experience with Cerner EMR
• Past experience with Pioneer Rx Fill Software
License/Licensure:
  • Licensed pharmacy technician in good standing with the Georgia Board of Pharmacy

Physical/ Mental Requirements
  • Adequate range of motion and mobility required
  • May require lifting/carrying moderate loads (40lbs)
  • Must be physically able to operate the equipment used for the job
  • Sitting, standing, bending and stooping
  • Talking and the ability to express and exchange ideas by means of language
  • Hearing and the ability to perceive sound
  • Near acuity with clarity of vision at 2 feet or less required
  • Ability to read, record or type data quickly and accurately
  • Ability to collect and analyze data and verbal information to reach logical conclusions
  • Ability to determine the time, place and sequence of operations or actions required
  • May be required to stand for long periods of time (4-8 hours)
  • May be required to handle a heavy work volume

Salary Description
$27.00 hourly

Apply