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Patient Advocacy Jobs in Decatur, GA (NOW HIRING)

Angel-Rx

Be Seen First

Patient Advocate

Alpharetta, GA · On-site

$45K - $55K/yr

We are seeking a Customer Service Specialist focused on Patient Advocacy for a direct hire role in Milton, GA. This is a fully onsite role. A typical day for a Customer Service Specialist is ...

Posted today

Angel-Rx

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Patient Advocate

Alpharetta, GA · On-site

$45K - $55K/yr

We are seeking a Customer Service Specialist focused on Patient Advocacy for a direct hire role in Milton, GA. This is a fully onsite role. A typical day for a Customer Service Specialist is ...

Posted today

Fusion Sleep

Patient Advocate

Alpharetta, GA · On-site

$17.25 - $22.50/hr

Patient Advocate The Patient Advocate is a valued member of the Fusion Sleep team and contributes to achieving departmental and organizational goals through collaboration, accountability, and a ...

Posted today

Universal Health Services

PATIENT ADVOCATE

Atlanta, GA · On-site

$17 - $22/hr

POSITION SUMMARY The Patient Advocate investigates, resolves, documents and reports organization specific patient and visitor complaints and concerns to leadership staff. The Patient Advocate ...

Acadia Healthcare

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

May participate in new hire orientation on educating staff on patient safety and advocacy * Identify critical needs with regard to customer service and discuss with supervisor and medical staff.

FusionSleep

Patient Advocate

Alpharetta, GA · On-site

$17.25 - $22.50/hr

About the role The Patient Advocate is a valued member of the Fusion Sleep team and contributes to achieving departmental and organizational goals through collaboration, accountability, and a ...

Acadia Healthcare

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

May participate in new hire orientation on educating staff on patient safety and advocacy * Identify critical needs with regard to customer service and discuss with supervisor and medical staff.

RiverWoods Behavioral Health

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

May participate in new hire orientation on educating staff on patient safety and advocacy * Identify critical needs with regard to customer service and discuss with supervisor and medical staff.

Acadia Healthcare

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

May participate in new hire orientation on educating staff on patient safety and advocacy * Identify critical needs with regard to customer service and discuss with supervisor and medical staff.

Ennoble Care

Patient Advocate Volunteer

Sandy Springs, GA · On-site

$17.50 - $22.75/hr

The Volunteer Hospice Patient Advocate serves as a compassionate liaison between patients and the hospice care team. This role focuses on enhancing the patient's experience by conducting scheduled ...

Firstsource

Patient Advocate Specialist

Atlanta, GA · On-site

$17 - $19/hr

Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 8:00 am - 4:30pm EST Pay Range: $17 - $19 hourly, D. O. E Position Summary : The goal of the Patient Advocate Specialist is to ...

First Source LLC

Patient Advocate Specialist

Atlanta, GA · On-site

$17 - $19/hr

Patient Advocate Specialist Location: REMOTE Hours: Monday-Friday 8:00 am - 4:30pm EST Pay Range: $17 - $19 hourly, D. O. E Position Summary : The goal of the Patient Advocate Specialist is to ...

New

Taylor Strategy Partners

Patient Educator

Atlanta, GA · On-site

$185K - $190K/yr

Partner with Patient Advocacy and attend patient education symposia as needed. * Partner with Patient Safety and Pharmacovigilance (PV) and Complaint Management Quality Systems and Compliance ...

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All JobsPatient Advocacy JobsPatient Advocacy Jobs in Decatur, GA

Patient Advocacy information

See Decatur, GA salary details

$13

$20

$30

How much do patient advocacy jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient advocacy in Decatur, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.59 per hour, depending on experience, location, and employer.

What is patient advocacy?

Patient advocacy is a field dedicated to supporting and guiding patients through the healthcare system. Patient advocates help individuals understand their rights, communicate with healthcare providers, navigate insurance and billing issues, and access needed resources and services. They ensure that a patient's voice is heard and that their best interests are represented in medical decision-making. Patient advocates can work independently or for hospitals, nonprofits, or insurance companies, and their goal is to improve the healthcare experience for patients and their families.

What are the key skills and qualifications needed to thrive as a patient advocate, and why are they important?

To thrive as a Patient Advocate, you need a solid understanding of healthcare systems, patient rights, and medical terminology, often supported by a degree in health sciences or a related field. Familiarity with case management software, HIPAA regulations, and, in some cases, certification such as BCPA (Board Certified Patient Advocate) is beneficial. Excellent communication, empathy, and problem-solving skills are essential for effectively supporting patients and navigating complex situations. These skills enable advocates to ensure patients receive appropriate care, understand their options, and have their voices heard within the healthcare system.

What are some common challenges faced by professionals in patient advocacy roles, and how can they be effectively managed?

Patient advocacy professionals often navigate complex healthcare systems while supporting patients with diverse needs, which can be challenging when balancing administrative tasks, emotional support, and communication with medical staff. Managing these challenges typically involves strong organizational skills, empathy, and the ability to build collaborative relationships with healthcare teams. Additionally, staying informed about healthcare regulations and patient rights helps advocates provide accurate guidance. Seeking mentorship and ongoing professional development can also help advocates manage stress and increase their impact.

What is the difference between Patient Advocacy vs Patient Coordinator?

AspectPatient AdvocacyPatient Coordinator
Required CredentialsVaries; often healthcare or social work background, certifications like Certified Patient Advocate (CPA)Typically healthcare administration or related background, certifications vary
Work EnvironmentHospitals, clinics, insurance companies, nonprofit organizationsHospitals, clinics, outpatient centers
Employer & Industry UsageHealthcare providers, advocacy groups, insurance companiesHealthcare facilities, outpatient services
Common Search & Comparison IntentUnderstanding roles in patient support and rightsCoordinating patient appointments and care logistics

Patient Advocacy focuses on supporting patients' rights, navigating healthcare systems, and ensuring quality care, often requiring advocacy-specific certifications. Patient Coordinators manage scheduling, patient flow, and administrative tasks within healthcare settings. While both roles serve patients, advocacy emphasizes support and rights, whereas coordinators focus on operational logistics.

How to get a job as a patient advocate?

To become a patient advocate, candidates typically need a background in healthcare, social work, or related fields, along with strong communication and advocacy skills. Gaining relevant experience through volunteering or internships and obtaining certifications such as the Patient Advocate Certification can improve job prospects. Job opportunities are often found in healthcare organizations, non-profits, or insurance companies, with roles requiring empathy, knowledge of healthcare systems, and the ability to navigate medical and legal information.

What qualifications do you need to be a patient advocate?

To become a patient advocate, relevant qualifications often include a background in healthcare, social work, or related fields, along with strong communication and advocacy skills. Certification programs in patient advocacy can enhance credibility, and experience working with healthcare systems is beneficial.

What are the most commonly searched types of Patient Advocacy jobs in Decatur, GA?

The most popular types of Patient Advocacy jobs in Decatur, GA are:

What are popular job titles related to Patient Advocacy jobs in Decatur, GA?

For Patient Advocacy jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Patient Advocacy jobs in Decatur, GA look for?

The top searched job categories for Patient Advocacy jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Patient Advocacy jobs?

Cities near Decatur, GA with the most Patient Advocacy job openings:

Patient Advocacy jobs near you
Infographic showing various Patient Advocacy job openings in Decatur, GA as of August 2026, with employment types broken down into 3% As Needed, 68% Full Time, 21% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,980 per year, or $20.2 per hour.

Patient Advocate

Angel-Rx

Alpharetta, GA • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 16 hours ago

Posted today

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Job description

We are seeking a Customer Service Specialist focused on Patient Advocacy for a direct hire role in Milton, GA. This is a fully onsite role.

A typical day for a Customer Service Specialist is utilizing systems/technology and coordinating efforts between patients, the patient doctor’s offices, and the pharmacies to acquire and maintain required documentation to facilitate obtaining the patient/member’s medication.

Will communicate regularly with patients, doctors’ offices, pharmacies, and internal team members through phone calls, email, and text to coordinate care, provide updates, and ensure timely follow-up throughout the process. Daily responsibilities also include working within multiple systems to document case activity, updating patient information, track statuses, pull reports, and complete required administrative paperwork to support order processing and patient assistance programs.

Must have professional, personable, and caring communication skills. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. Ideal candidate will be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Customer Service teams are highly collaborative, member focused and goal oriented.

Duties and Responsibilities:

  • Follow communication scripts when managing a member’s communications.
  • Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service.
  • Adhere to established standards and guidelines with ability to help to recommend improved procedures.
  • Inbound/outbound calls with customers to inform them of the company’s solutions and maintain accurate information.
  • Help members understand the program by answering questions and explaining procedures and providing general information.
  • Call doctors’ offices to obtain and maintain members’ current prescriptions.
  • Document member activities, phone call results and communication in our systems/software.
  • Complete required paperwork adhering to compliance standards.
  • Maintaining patient confidentiality and compliance regulations such as HIPAA.

Required Skills and Qualifications:

  • Excellent communication skills, both written and verbal.
  • Substantial active listening skills.
  • A patient and empathetic approach and attitude.
  • Customer focus and highly adaptable to different personality types.
  • Exceptional interpersonal and rapport building skills.
  • Vigorous time management, organizational skills and attention to detail.
  • Phone skills including the ability to incorporate appropriate phone etiquette.
  • Creative solutions seeking.
  • Comfortable working in fast paced environments.
  • Adaptability and flexibility.
  • Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications.
  • Willingness and ability to learn about company’s products, services, and processes.
  • Coachable with a willingness to learn and a desire to succeed.
  • Process oriented, with a focus on continuous improvement.
  • Self-Motivated.
  • Strong data input skills.

Job Experience Preferences:

  • Experience in a highly customer service-oriented role.
  • Experience in a Call Center or Customer Support environment.