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Patient Assistance Program Representative Jobs in Decatur, GA

Patient Coordinator

Marietta, GA

$16 - $21.50/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

Patient Coordinator

Marietta, GA

$16 - $21.50/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

Patient Coordinator

Marietta, GA ยท On-site

$16 - $21.50/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

Patient Coordinator

Marietta, GA ยท On-site

$16 - $21.50/hr

Patient Assistance: * May perform preliminary screening of patients prior to procedures, which may ... Basic knowledge of computer applications and programs. * Local travel may be required to support ...

Patient Access Representative

Atlanta, GA ยท On-site

$16.50 - $21/hr

... Assistance & Reimbursement Programs * Family-focused benefits * Wellness incentives * Ongoing ... A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end ...

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Patient Assistance Program Representative information

See Decatur, GA salary details

$12

$19

$26

How much do patient assistance program representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for patient assistance program representative in Decatur, GA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Assistance Program Representative, and why are they important?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges faced by Patient Assistance Program Representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What is a Patient Assistance Program Representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Patient Assistance Program Representative jobs in Decatur, GA? For Patient Assistance Program Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program Representative jobs in Decatur, GA look for? The top searched job categories for Patient Assistance Program Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Assistance Program Representative jobs? Cities near Decatur, GA with the most Patient Assistance Program Representative job openings:
Infographic showing various Patient Assistance Program Representative job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,101 per year, or $19.3 per hour.
Patient Financial Coordinator - Specialty Care Clinic

Patient Financial Coordinator - Specialty Care Clinic

Georgia Department of Public Health

Atlanta, GA โ€ข On-site

$39.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Salary : $39,500.00 Annually
Location : Athens, GA
Job Type: Full Time Salaried
Job Number: 2026-00356
Division/Section: District 10 County Position
Opening Date: 05/27/2026
Closing Date: 6/18/2026 11:59 PM Eastern
Description
Pay Grade: G
Job Code: GST051
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Who We Are. We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.
What We Offer.As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.
  • Make a Professional Impact - Build your career where it matters and protect lives in the community where you live, work, and play.
  • Enjoy Workplace Flexibility - Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
  • Work with a Dynamic and Diverse Team - Collaborate with employees who share ideas and leverage collective strengths.
  • Achieve Career Longevity - Take advantage of opportunities for learning and development that support a long-term career.
  • Take Part in a Hands-on Working Culture - Work in a unique culture of active engagement and problem-solving, no matter your role.
  • Feel Pride in Where you Work - Be part of making an impact in public health alongside dedicated people just like yourself.

The Specialty Care Clinic is seeking a Patient Financial Coordinator to support activities that determine Ryan White eligibility and enrollment of clients into the AIDS Drug Assistance Program (ADAP), Health Insurance Continuation Program (HICP) and other forms of financial assistance. Working with a multi-disciplinary team that includes case management and medical providers, the coordinator will process applications and assume responsibility for ensuring compliance with Ryan White program requirements.
As a Patient Financial Coordinator within the Specialty Care Clinic at the Georgia Department of Public Health, you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.
Job Responsibilities
  • Provide benefits counseling, obtain and process documents to certify Ryan White eligibility for ADAP/HICP and other patient assistance programs.
  • Assist clients with obtaining and processing healthcare plan applications during Open Enrollment.
  • Maintain and monitor CareWare, Data Rx, and other relevant programs daily, weekly, and monthly to track upcoming eligibility, expiration dates, and patient compliance.
  • Coordinate, monitor, track, and evaluate insurance enrollment, premium payments, co-pays, and changes in benefits with individuals, agencies, health insurance carriers, pharmacies, and the contracted Pharmacy Benefits Manager.
  • Perform data entry and documentation in electronic health records and other databases.
  • Provide timely follow-up and communication with clients and staff on important deadlines for certification and recertification of eligibility documents.
  • Actively participate in interdisciplinary team meetings and collaborate with case management team to obtain information and refer clients to other services, as appropriate.

Minimum Qualifications
High school diploma/GED and three (3) years of job-related experience;
or
One (1) year of experience required at the lower level Admin Assistant 1 (GST050) or position equivalent.
Employee Benefits:
  • 13 paid holidays
  • Generous annual and sick leave
  • Health, dental, vision, and life insurance options
  • State retirement and savings plans
  • Opportunities for continuing education and professional development

Additional Support Programs:
  • Physical activity breaks
  • Worksite wellness program
  • Employee Assistance Programs
  • Employee discounts

No phone calls, applications accepted ONLINE ONLY through the link posted.
Additional Information
The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.
The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.
Employment Information
State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.
DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.
The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.
Relocation assistance is not provided.
In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.
ADA Statement
DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email include
DPH is an Equal Opportunity Employer
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
BENEFITS
Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance.
Standard Benefits for Part-Time Employees
Part-time employees are eligible to participate in the Georgia Defined Contribution Plan
Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation & sick leave, paid parental leave, dental, vision, long term care, and life insurance.
Standard Benefits for Part-Time Employees
Part-time employees receive the Georgia Defined Contribution Plan and paid parental leave.
01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?
  • Yes
  • No

02
Are you a current employee of the Georgia Department of Public Health?
  • No
  • Full Time Employee
  • Part Time Employee
  • Temp or Contractor
  • Intern
  • Volunteer

03
What is your highest level of education completed?
  • Doctorate's Degree
  • Master's Degree
  • Bachelor's Degree
  • Associate's Degree
  • High School Diploma
  • GED

04
Do you have experience in determining eligibility of applicants for a communicable disease program?
  • Yes
  • No

05
How many years do you have documenting and updating client information in an electronic medical record system?
  • None
  • 1-2 Years
  • 3-4 Years
  • 4-5 Years
  • 6 Years or more

06
Do you have knowledge of medical terminology and financial assistance programs?
  • Yes
  • No

07
How many years of experience do you have in providing benefits counseling and assisting eligible clients in obtaining health insurance?
  • None
  • Less tham 1 year
  • 1-2 Years
  • 2-3 Years
  • 3-4 Years

Required Question