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Behavioral Health Phone Intake Coordinator Jobs in Decatur, GA

KabaFusion

National Intake Trainer (Acute)

Marietta, GA · On-site

$34K - $39K/yr

Come join an exciting and innovative company that puts the "care" back in healthcare! Why do ... This will be accomplished with cross functional coordination of pharmacy, intake, sales, nursing ...

Gentiva

Centralized Intake Coordinator

Atlanta, GA

$17 - $23.25/hr

The Centralized Intake Coordinator reports to the Manager of Centralized Intake and is responsible ... Home health care: Heartland Home Health * Advanced illness management: Illumia Health With ...

Gentiva

Centralized Intake Coordinator

Atlanta, GA

$17 - $23.25/hr

The Centralized Intake Coordinator reports to the Manager of Centralized Intake and is responsible ... Home health care: Heartland Home Health * Advanced illness management: Illumia Health With ...

PruittHealth

Intake Coordinator

Norcross, GA · On-site

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills. ESSENTIAL JOB FUNCTIONS, DUTIES, AND ...

PruittHealth

Intake Coordinator

Norcross, GA

$16.50 - $22.50/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills. ESSENTIAL JOB FUNCTIONS, DUTIES, AND ...

PruittHealth

Intake Coordinator

Norcross, GA · On-site

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills. ESSENTIAL JOB FUNCTIONS, DUTIES, AND ...

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Behavioral Health Phone Intake Coordinator information

See Decatur, GA salary details

$30.3K

$43.3K

$81.5K

How much do behavioral health phone intake coordinator jobs pay per year?

As of Jul 31, 2026, the average yearly pay for behavioral health phone intake coordinator in Decatur, GA is $43,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a Behavioral Health Phone Intake Coordinator job?

A Behavioral Health Phone Intake Coordinator is responsible for handling inbound calls from individuals seeking mental health or substance abuse services. They assess patients' needs, gather necessary information, and assist with scheduling or referrals to appropriate providers. This role requires strong communication and organizational skills to support individuals in accessing timely care. Additionally, they may verify insurance coverage and provide general information about available services. Their goal is to facilitate a smooth intake process and ensure callers receive the assistance they need.

What are the key skills and qualifications needed to thrive in the Behavioral Health Phone Intake Coordinator position, and why are they important?

To thrive as a Behavioral Health Phone Intake Coordinator, you need knowledge of behavioral health practices, strong organizational abilities, and experience in patient intake or healthcare administration, often supported by a relevant associate's or bachelor's degree. Familiarity with electronic health record (EHR) systems, patient intake software, and possibly HIPAA certification is typically required. Excellent communication, active listening, and empathy are crucial soft skills that help in supporting patients during initial contact and collaborating with clinical teams. These skills and qualifications ensure accurate triage, compassionate service, and efficient coordination in a fast-paced behavioral health setting.

What are the primary responsibilities of a Behavioral Health Phone Intake Coordinator on a daily basis?

As a Behavioral Health Phone Intake Coordinator, your main responsibilities include answering incoming calls from patients or referrals, conducting preliminary assessments, collecting demographic and clinical information, and coordinating the scheduling of initial appointments. You will also enter and maintain accurate records in electronic health systems and communicate closely with clinical staff to ensure clients are matched to appropriate services. This role is typically part of a collaborative environment where you serve as a key point of contact for new clients, helping navigate them into care smoothly. You'll find that strong organizational skills and the ability to stay calm under pressure are essential for handling the varied needs and urgent requests that often arise in behavioral health intake.

What job categories do people searching Behavioral Health Phone Intake Coordinator jobs in Decatur, GA look for? The top searched job categories for Behavioral Health Phone Intake Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Behavioral Health Phone Intake Coordinator jobs? Cities near Decatur, GA with the most Behavioral Health Phone Intake Coordinator job openings:
Behavioral Health Phone Intake Coordinator jobs near you
Infographic showing various Behavioral Health Phone Intake Coordinator job openings in Decatur, GA as of June 2026, with employment types broken down into 75% Full Time, 14% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,346 per year, or $20.8 per hour.

Behavioral Health Intake Coordinator

Prime Healthcare

Riverdale, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

639th of 885 rated healthcare providers

Job description

Shift’s Available:  Days

Employment Type: Flexible 

Hours: 8am to 430pm

Location: Southern Regional Medical Center - Riverdale, GA 

The behavioral health intake assessor is a licensed professional counselor or social worker with extensive knowledge and experience in the behavioral health setting, preferably in a crisis center or in an emergency department. This position will be for our geriatric psych unit.


Essential Duties and Responsibilities (includes, but not limited to):

  • The behavioral health assessor must possess excellent assessment skills, communication skills, and knowledge of community resources as well as a working knowledge of legal holds.
  • The assessor must feel comfortable with making recommendations for placement and/or discharge to the community.
  • He or she will work closely with the ED physicians and on call psychiatrists..
  • Coordinates and prioritizes disposition of behavioral health patients in the emergency department, ensure the seamless transfer of the patient to the appropriate level of care.

Education and Work Experience


1. Required Minimum Education: Master’s degree in Social work, Psychology or related field and
2. Required Minimum Certification: Current licensure as a LMSW, LCSW, LPC, or LMFT in the State of Georgia.
3. Required Minimum Skills: Considerable knowledge of adult mental health and substance abuse issues and psychological evaluation techniques. Knowledge of group, individual, and family counseling techniques. Ability to communicate and counsel effectively with patients, staff, and other professionals Ability to develop basic treatment plans for patients with psychiatric and /or substance abuse issues
4. Assaultive Behavior Management training within 6 months of hire and maintain current annually.

Here are some of the benefits of working at Prime Healthcare:

  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
  • Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

#LI-HM1


Full Time
Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

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