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Behavioral Health Phone Intake Coordinator Jobs in Decatur, GA

Colla Health

Behavioral Health Care Manager

Atlanta, GA · Remote

$60K - $70K/yr

Work within partner oncology groups to support patients, clinicians, and practice staff with the identification and intake of patients needing behavioral health support Qualifications * 5+ years of ...

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Behavioral Health Phone Intake Coordinator information

See Decatur, GA salary details

$30.3K

$43.3K

$81.5K

How much do behavioral health phone intake coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for behavioral health phone intake coordinator in Decatur, GA is $43,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a behavioral health phone intake coordinator?

A Behavioral Health Phone Intake Coordinator is responsible for handling inbound calls from individuals seeking mental health or substance abuse services. They assess patients' needs, gather necessary information, and assist with scheduling or referrals to appropriate providers. This role requires strong communication and organizational skills to support individuals in accessing timely care. Additionally, they may verify insurance coverage and provide general information about available services. Their goal is to facilitate a smooth intake process and ensure callers receive the assistance they need.

What are the primary responsibilities of a behavioral health phone intake coordinator on a daily basis?

As a Behavioral Health Phone Intake Coordinator, your main responsibilities include answering incoming calls from patients or referrals, conducting preliminary assessments, collecting demographic and clinical information, and coordinating the scheduling of initial appointments. You will also enter and maintain accurate records in electronic health systems and communicate closely with clinical staff to ensure clients are matched to appropriate services. This role is typically part of a collaborative environment where you serve as a key point of contact for new clients, helping navigate them into care smoothly. You'll find that strong organizational skills and the ability to stay calm under pressure are essential for handling the varied needs and urgent requests that often arise in behavioral health intake.

What are the key skills and qualifications needed to thrive as a behavioral health phone intake coordinator?

To thrive as a Behavioral Health Phone Intake Coordinator, you need knowledge of behavioral health practices, strong organizational abilities, and experience in patient intake or healthcare administration, often supported by a relevant associate's or bachelor's degree. Familiarity with electronic health record (EHR) systems, patient intake software, and possibly HIPAA certification is typically required. Excellent communication, active listening, and empathy are crucial soft skills that help in supporting patients during initial contact and collaborating with clinical teams. These skills and qualifications ensure accurate triage, compassionate service, and efficient coordination in a fast-paced behavioral health setting.

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For Behavioral Health Phone Intake Coordinator jobs in Decatur, GA, the most frequently searched job titles are:

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Cities near Decatur, GA with the most Behavioral Health Phone Intake Coordinator job openings:

Behavioral Health Phone Intake Coordinator jobs near you
Infographic showing various Behavioral Health Phone Intake Coordinator job openings in Decatur, GA as of June 2026, with employment types broken down into 75% Full Time, 14% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,346 per year, or $20.8 per hour.

Behavioral Health Supervisor

The Recovery Village

Roswell, GA

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Looking for a dynamic & compassionate Behavioral Health Supervisor to join our team!

About Our Organization

This position supports one of the trusted behavioral health programs within the Advanced Recovery Systems family. Advanced Recovery Systems is the parent organization of The Recovery Village, Promises Behavioral Health, The Right Step, and The Ranch, bringing together established treatment brands with a shared commitment to expanding access to high-quality, evidence-based addiction and mental health care.

While you may work primarily with a specific facility or brand, you will be part of a larger, growing organization focused on improving patient outcomes, supporting our employees and strengthening the communities we serve.

At Recovery Village Atlanta (RVA), we are committed to providing a complete continuum of care for our patients in their journey to recovery. As a 62-bed professional addiction treatment facility, RVA offers medical detox, inpatient treatment, outpatient care, and aftercare, ensuring comprehensive and effective support. Located in the historic suburb of Roswell, GA, just 25 miles north of downtown Atlanta, RVA offers a safe and conducive environment for healing. Discover more about RVA at https://www.advancedrecoverysystems.com/the-recovery-village-atlanta.

The Behavioral Health Supervisor is responsible for the activities of the Behavioral Health Technicians in all treatment modalities within the shift. Works in conjunction with the Director of Nursing, Charge Nurse and Behavioral Health Manager.

JOB DUTIES:

  • Responsible for the activities of all the BHTs working in all treatment modalities during scheduled shift, works in collaboration with Charge Nurse to ensure quality patient care.
  • Providing departmental orientation to newly hired BHTs.
  • Works with Behavioral Health Manager to ensure the facilitation of competency demonstrations and testing for BHT's.
  • Works with Behavioral Health Manager to ensure timely completion of required training for BHT's.
  • Completes inventory of all supplies needed for the unit, works closely with the Business Office Associate to reorder when needed.
  • Provides patient transportation or schedules staff for patient transportation as needed.
  • Attends shift change report along with nursing staff.
  • Attends all facility meetings as appropriate.
  • Ensures implementation of behavioral health protocols.
  • Ensures all required documentation is complete, accurate and timely to include patient checks, incident reports, and other documentation as needed.
  • Conduct shift report with Behavioral Health Manager.
  • Assist with intake procedures as needed.
  • Complete all store runs.
  • Other duties as assigned.

Requirements

  • Associate Degree required in a health-related field and a minimum of three (3) years' experience in behavioral health field required OR Bachelor's degree with a minimum of one (1) year experience in BHT or similar patient care role required.
  • In lieu of degree, minimum four (4) years' experience as a supervisor or four (4) years' in a behavioral health field or similar patient care role required.
  • Adult Facilities: Prefer experience working with adults.
  • Children and Adolescent Facilities: Prefer experience working with children and adolescents.
  • Good driving record that meets safety and company insurance standards.
  • Agency Affiliation Counselor license as required by State (e.g. Washington)
  • Medication Technician/QMAP Certification, Certified Behavioral Health Technician (CBHT), Certified Nursing Assistant (CNA) or Medical (MA) preferred or as per state requirement.
  • CPR and Standard First Aid certification

Benefits

Benefits begin on the 1st day of the month following date of hire.

  • Pay: Starting pay $22/hr, based on experience
  • Paid Time Off: Up to 2 weeks of paid time off per year plus sick pay & holiday pay
  • Retirement: 401K + match
  • Insurance: Health, Vision, Dental, Life & Telemedicine MDLive
  • Matching HSA -up to $1500 a year contribution from the company to your HSA.
  • Employee Referral Bonus Program you can earn up to $4,000
  • Enjoy discounted meal benefits as part of your comprehensive employee package

Advanced Recovery Systems complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, or sex. It is unlawful to retaliate against individuals or groups based on the basis of their participation in a complaint of discrimination or on the basis of their opposition to discriminatory practices/EEO.

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