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New Patient Intake Coordinator Jobs in Decatur, GA

Gentiva

Centralized Intake Coordinator

Atlanta, GA · On-site

$17 - $23.25/hr

The Centralized Intake Coordinator reports to the Manager of Centralized Intake and is responsible ... Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice ...

Gentiva

Centralized Intake Coordinator

Atlanta, GA · On-site

$17 - $23.25/hr

The Centralized Intake Coordinator reports to the Manager of Centralized Intake and is responsible ... Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice ...

Gentiva

Centralized Intake Coordinator

Atlanta, GA · On-site

$17 - $23.25/hr

The Centralized Intake Coordinator reports to the Manager of Centralized Intake and is responsible ... Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice ...

PruittHealth

Intake Coordinator

Norcross, GA · On-site

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

PruittHealth

Intake Coordinator

Norcross, GA

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

PruittHealth

Intake Coordinator

Norcross, GA · On-site

$16.50 - $22.50/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

PruittHealth

Intake Coordinator SO

Norcross, GA · On-site

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

PruittHealth

Intake Coordinator SO

Norcross, GA

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

PruittHealth

Intake Coordinator South

Norcross, GA · On-site

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

PruittHealth

Intake Coordinator SO

Norcross, GA · On-site

$16.50 - $22.50/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

PruittHealth

Intake Coordinator South

Norcross, GA

$17 - $23/hr

Facilitates the conversion of referrals to admissions through the completion of the intake process ... patient demographic insurance and benefit information into appropriate software system • ...

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All JobsNew Patient Intake JobsNew Patient Intake Coordinator JobsNew Patient Intake Coordinator Jobs in Decatur, GA

New Patient Intake Coordinator information

See Decatur, GA salary details

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How much do new patient intake coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for new patient intake coordinator in Decatur, GA is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between New Patient Intake Coordinator vs Medical Office Assistant?

AspectNew Patient Intake CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may prefer certification in healthcare administrationHigh school diploma; certification varies (e.g., CMA, CCMA)
Work EnvironmentMedical clinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling new patients, collecting intake information, verifying insuranceScheduling, patient check-in, administrative support
Industry UsageCommon in healthcare settings focusing on patient onboardingWidespread in healthcare for administrative support

While both roles involve patient interaction and administrative tasks, the New Patient Intake Coordinator primarily focuses on onboarding new patients and managing their initial information, whereas the Medical Office Assistant handles broader administrative duties across the healthcare facility. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a new patient intake coordinator?

To thrive as a New Patient Intake Coordinator, you need organizational skills, attention to detail, and familiarity with healthcare regulations, typically supported by a high school diploma or associate degree. Proficiency with electronic health record (EHR) systems, scheduling software, and insurance verification tools is crucial. Exceptional interpersonal skills, empathy, and professionalism help build rapport with patients and ensure accurate information gathering. These skills ensure a smooth intake process, support patient satisfaction, and contribute to efficient clinic operations.

Is a New Patient Intake Coordinator job stressful?

A New Patient Intake Coordinator job can be moderately stressful due to managing multiple patient schedules, handling administrative tasks, and ensuring accurate data entry. The role often requires strong organizational skills and the ability to work efficiently in a fast-paced healthcare environment.

What does a new patient intake coordinator do?

A New Patient Intake Coordinator is responsible for gathering and verifying the information of new patients before their first appointment. This includes collecting personal, medical, and insurance details, scheduling initial visits, and ensuring all necessary paperwork is completed accurately. They serve as the first point of contact, helping new patients navigate the registration process and answering any questions. Their role is essential for ensuring a smooth and efficient onboarding experience for patients and the healthcare team.

What are some common challenges faced by a new patient intake coordinator, and how can they be effectively managed?

New Patient Intake Coordinators often juggle multiple tasks, including gathering accurate patient information, verifying insurance, and ensuring a smooth onboarding process. One common challenge is managing high volumes of calls and paperwork while maintaining attention to detail and providing excellent customer service. Effective time management, clear communication, and utilizing electronic health record (EHR) systems can help streamline processes and reduce errors. Building rapport with both patients and clinical staff is also key to overcoming obstacles and ensuring a positive patient experience.
What are popular job titles related to New Patient Intake Coordinator jobs in Decatur, GA? For New Patient Intake Coordinator jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching New Patient Intake Coordinator jobs in Decatur, GA look for? The top searched job categories for New Patient Intake Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for New Patient Intake Coordinator jobs? Cities near Decatur, GA with the most New Patient Intake Coordinator job openings:
New Patient Intake Coordinator jobs near you

Intake Coordinator

Children's Healthcare of Atlanta Cardiology

Atlanta, GA • On-site

$22 - $23/hr

Full-time

Posted 15 days ago

Children's Healthcare Of Atlanta rating

7.5

Company rating: 7.5 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

189th of 887 rated healthcare providers

Job description

Hybrid Remote: Intake Coordinator will receive 4-6 weeks of in-person training at the corporate office, then have the opportunity to work remotely (following remote work requirements). In-person events, meetings and team building offered periodically.

Children's Cardiology, a subsidiary of Children's Healthcare of Atlanta, is comprised of more than 60 pediatric cardiologists providing comprehensive services for patients from before birth to age 21 who have acquired or congenital heart disease. The Intake Coordinator enhances the patient experience by serving as the primary point of contact and administrative intake coordinator for new/established patients and/or family members. This position supports the overall care coordination for patients, serving as their primary point of contact for all customer service, administrative and scheduling needs. They act as the liaison for the patient and family, working with both administrative and clinical staff from multiple departments to improve the patient’s overall experience with Children's Cardiology.

Minimum Qualifications

  • High school diploma or GED equivalent required; Associate’s degree preferred.
  • Must have healthcare experience including understanding of medical terminology; Medical Assistant preferred.
  • Minimum 2-3 years of experience in an ACD Healthcare call center environment required; scheduling experience preferred.
  • EMR or Epic experience preferred.
  • Proven strong oral and written communication skills required.
  • Proficient computer skills with a high degree of accuracy required.
  • Demonstrated excellent customer service skills, good judgement and problem-solving ability.
  • Bilingual a plus.

Essential Job Duties and Responsibilities

  • Provide superior customer service by listening, communicating professionally and effectively on every call.
  • Handle high volume of incoming calls (40-60 calls per day) through inbound ACD for appointment requests, directions and multiple inquiries.
  • Schedules patient appointment for designated departments to include medical procedure directives from faxes, phone or other instructions and contacts doctors’ offices to resolve discrepancies.
  • Appropriately transfer and route calls to triage nursing, physicians, financial assistance and other personnel or departments.
  • Collect and/or confirm patient demographics and insurance information as required and accurately enter data into department’s scheduling system.
  • Provide accurate, detailed information to patients regarding appointment preparations, time of patient scheduled arrival, and any other directional information needed. Takes appropriate action in responding to patient questions.
  • Page on-call physicians with consult information and maintain documentation.
  • Monitor physician and clinic schedules daily.
  • Maintain current insurance authorization knowledge and referral needs. Follows company procedures to involve the appropriate departments for assistance.
  • Meet departmental goals and weekly and monthly individual goals as assigned.
  • May prepare outgoing mail correspondence (New Patient Packets) for new patients.
  • Perform other administrative duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any protected category.

As a part of the recruiting and new hire process with Children’s Cardiology, employment history will be verified and ANY false statements, omissions or misrepresentations of your application or resume will result in not being hired by the company.

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