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New Patient Intake Coordinator Jobs (NOW HIRING)

THEMA Health Services

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Patient Intake Coordinator

Phoenix, AZ · On-site

$24 - $32/hr

The Patient Intake Coordinator plays a vital role in managing the patient flow and administrative tasks within a small intake team, typically consisting of 1-3 members. This position involves ...

ClearChoice

Patient Intake Coordinator

White Plains, NY · On-site

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

ClearChoice

Patient Intake Coordinator

Columbia, MD · On-site

$22 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

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How much do new patient intake coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for new patient intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between New Patient Intake Coordinator vs Medical Office Assistant?

AspectNew Patient Intake CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may prefer certification in healthcare administrationHigh school diploma; certification varies (e.g., CMA, CCMA)
Work EnvironmentMedical clinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling new patients, collecting intake information, verifying insuranceScheduling, patient check-in, administrative support
Industry UsageCommon in healthcare settings focusing on patient onboardingWidespread in healthcare for administrative support

While both roles involve patient interaction and administrative tasks, the New Patient Intake Coordinator primarily focuses on onboarding new patients and managing their initial information, whereas the Medical Office Assistant handles broader administrative duties across the healthcare facility. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a new patient intake coordinator?

To thrive as a New Patient Intake Coordinator, you need organizational skills, attention to detail, and familiarity with healthcare regulations, typically supported by a high school diploma or associate degree. Proficiency with electronic health record (EHR) systems, scheduling software, and insurance verification tools is crucial. Exceptional interpersonal skills, empathy, and professionalism help build rapport with patients and ensure accurate information gathering. These skills ensure a smooth intake process, support patient satisfaction, and contribute to efficient clinic operations.

Is a New Patient Intake Coordinator job stressful?

A New Patient Intake Coordinator job can be moderately stressful due to managing multiple patient schedules, handling administrative tasks, and ensuring accurate data entry. The role often requires strong organizational skills and the ability to work efficiently in a fast-paced healthcare environment.

What does a new patient intake coordinator do?

A New Patient Intake Coordinator is responsible for gathering and verifying the information of new patients before their first appointment. This includes collecting personal, medical, and insurance details, scheduling initial visits, and ensuring all necessary paperwork is completed accurately. They serve as the first point of contact, helping new patients navigate the registration process and answering any questions. Their role is essential for ensuring a smooth and efficient onboarding experience for patients and the healthcare team.

What are some common challenges faced by a new patient intake coordinator, and how can they be effectively managed?

New Patient Intake Coordinators often juggle multiple tasks, including gathering accurate patient information, verifying insurance, and ensuring a smooth onboarding process. One common challenge is managing high volumes of calls and paperwork while maintaining attention to detail and providing excellent customer service. Effective time management, clear communication, and utilizing electronic health record (EHR) systems can help streamline processes and reduce errors. Building rapport with both patients and clinical staff is also key to overcoming obstacles and ensuring a positive patient experience.
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New Patient Intake Coordinator jobs near you
Infographic showing various New Patient Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

New Patient Intake Scheduler - Oncology

New England Cancer Specialists

Westbrook, ME

$49K - $61K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 29 days ago

Job description

New England Cancer Specialists (NECS) is currently seeking an experienced Remote Medical Scheduler to work full-time Monday-Friday.  Internally known as an New Patient Intake Coordinator, the successful candidate will support our New Patient Intake Team as the first voice that new patients of NECS have contact with. The Intake Coordinator is responsible for all new patient referrals which include scheduling and communicating with new patient consults for all NECS sites. The coordinator will acquire all necessary records before the new patient consult, manage and resolves appointment conflicts proactively, maintain confidentiality, and meets hard deadlines on scheduling. They will demonstrate superior customer service skills, and the ability to work as an effective collaborator. The Intake Coordinator is an integral part of the patient experience, they are the first contact for newly diagnosed patients and thus set the tone for their experience. 

NECS offers competitive pay, new employees are eligible to earn up to 3.5 weeks of Paid Time Off in their first year, as well as an additional ten paid company holidays. We offer medical, dental and vision insurance and eligibility starts 1st of the month after your hire date!

NECS is a private medical practice composed of 18 oncologists and hematologists serving the region from 5 different locations in Maine and New Hampshire. Our mission is to make life better for people with cancer and blood disorders. Kindness, compassion, and respect are part of everything that we do - from our phone operators to our physicians, every person on our team is important, and everyone makes a difference. We are proud to be the first Dana Farber Affiliate practice in the country, striving to provide the highest quality care and unmatched, holistic support for every patient, every day.

Job Duties:

  • Creating new patient accounts in appropriate systems.
  • Schedules appointments for patients by phone and sends and assists patients with completing the welcome packet and registration forms.
  • Schedules referrals within required time frames; able to triage all referrals for urgency and prioritize work
  • Uses computerized systems to match physician/clinician availability with patients' s preferences in terms of date and time.
  • Maintains thorough documentation, records, collections and completes chart prep promptly in preparation for consults.
  • Keeps a professional and pleasant demeanor under stressful conditions while working with a wide range of patient personalities.
  • Uses professional judgment in disclosing information obtained from clients and operated un practice and standard HIPAA guidelines.
  • Follows established departmental policies, procedures, and objectives.

 

Yearly Salary Range: $49,400 to $61,750


  • High School Diploma or GED required
  • A minimum of 2 years of Medical Secretary experience in the health care field is required.
  • Knowledge and application of medical terminology is required.
  • Previous experience with electronic medical record (EMR) systems required
  • Exceptional customer service experience required.
  • Exceptional attention to detail required