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Hospice Intake Coordinator Jobs (NOW HIRING)

Intake Coordinator

Olathe, KS · On-site

$17 - $23.25/hr

Overview Good Shepherd Hospice is seeking a compassionate Hospice Intake Coordinator to serve in our Olathe and surrounding communities. The Hospice Intake Coordinator assists in gathering required ...

Intake Coordinator

Olathe, KS · On-site

$17 - $23.25/hr

Good Shepherd Hospice is seeking a compassionate Hospice Intake Coordinator to serve in our Olathe and surrounding communities. The Hospice Intake Coordinator assists in gathering required patient ...

Intake Coordinator

Olathe, KS · On-site

$17 - $23.25/hr

Overview Good Shepherd Hospice is seeking a compassionate Hospice Intake Coordinator to serve in our Olathe and surrounding communities. The Hospice Intake Coordinator assists in gathering required ...

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Hospice Intake Coordinator information

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How much do hospice intake coordinator jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for hospice intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Hospice Intake Coordinator vs Hospice Admission Nurse?

AspectHospice Intake CoordinatorHospice Admission Nurse
CredentialsTypically requires a healthcare-related certification or experience, such as a medical assistant or social work backgroundRegistered Nurse (RN) license required
Work EnvironmentOffice-based, coordinating patient intake and documentationHospital or hospice facility, performing patient assessments and admissions
Employer & Industry UsageHospice agencies, home health organizationsHospice agencies, healthcare facilities
Primary FocusPatient intake, documentation, insurance verificationPatient assessment, clinical evaluation, admission procedures

The Hospice Intake Coordinator primarily handles patient intake, documentation, and insurance processes, often working in an office setting. In contrast, the Hospice Admission Nurse conducts clinical assessments and patient evaluations during admission. Both roles are essential in hospice care but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as a Hospice Intake Coordinator, and why are they important?

To thrive as a Hospice Intake Coordinator, you need a background in healthcare administration or nursing, strong knowledge of hospice regulations, and proven organizational skills. Familiarity with electronic medical records (EMR) systems, insurance verification tools, and HIPAA compliance is typically required. Compassion, attention to detail, and excellent communication skills are vital for coordinating care and supporting patients and families through sensitive transitions. These skills ensure efficient patient admissions, regulatory compliance, and compassionate service during a critical time for patients and loved ones.

What are some common challenges faced by Hospice Intake Coordinators, and how can they be addressed?

Hospice Intake Coordinators often navigate complex situations involving urgent admissions, sensitive conversations with families, and collaborating with multiple healthcare professionals. A common challenge is ensuring timely and accurate communication between referral sources, clinical teams, and families during stressful times. Strong organizational skills, empathy, and familiarity with electronic health record systems can help manage these challenges effectively. Ongoing training and support from the hospice team also play a key role in managing workload and maintaining high-quality care.

What does a Hospice Intake Coordinator do?

A Hospice Intake Coordinator is responsible for managing the admission process for patients entering hospice care. They gather and verify patient information, coordinate with healthcare providers, and ensure all necessary documentation and eligibility requirements are met. They also communicate with patients, families, and referral sources to explain hospice services and answer questions. Their goal is to facilitate a smooth and compassionate transition into hospice care.
More about Hospice Intake Coordinator jobs
What cities are hiring for Hospice Intake Coordinator jobs? Cities with the most Hospice Intake Coordinator job openings:
What states have the most Hospice Intake Coordinator jobs? States with the most job openings for Hospice Intake Coordinator jobs include:

Hospice Intake Coordinator

One Stop Hospice Inc

Santa Ana, CA • On-site

$25 - $30/hr

Full-time

Posted 10 days ago


Job description

Hospice Intake Coordinator
Green Meadows Hospice

Position Summary
The Hospice Intake Coordinator serves as the first point of contact for hospice referrals and is responsible for coordinating the admission process from referral through patient admission. This position works closely with hospitals, physicians, skilled nursing facilities, assisted living communities, case managers, families, and the hospice clinical team to ensure timely and accurate admissions while maintaining exceptional customer service and compliance with all Medicare, state, and agency requirements.
Essential Duties and Responsibilities
  • Receive and process all hospice referrals in a timely manner.
  • Answer incoming telephone calls professionally and provide excellent customer service.
  • Review referral documentation for completeness and accuracy.
  • Obtain physician orders, face-to-face documentation (when applicable), and all required medical records.
  • Verify insurance eligibility and benefits prior to admission.
  • Coordinate admission visits with the Clinical Manager, Director of Patient Care Services, Registered Nurses, and Hospice Medical Director.
  • Communicate with referral sources regarding admission status and additional documentation needed.
  • Enter patient demographics, insurance information, and referral data into the Electronic Medical Record (EMR) system.
  • Ensure all admission paperwork is completed accurately and meets Medicare Conditions of Participation.
  • Coordinate with Marketing Liaisons regarding incoming referrals and admission updates.
  • Maintain communication with hospitals, physicians, skilled nursing facilities, assisted living facilities, and community partners.
  • Monitor pending referrals to ensure timely follow-up.
  • Prepare admission packets and ensure all required consents are signed.
  • Maintain confidentiality of all patient information in accordance with HIPAA regulations.
  • Assist with obtaining authorizations when required.
  • Maintain accurate tracking logs for referrals, admissions, and non-admitted patients.
  • Communicate daily with the interdisciplinary team regarding admissions and pending referrals.
  • Assist with administrative projects as assigned.
  • Participate in staff meetings, quality improvement initiatives, and required in-service education.
  • Perform other duties as assigned by management.
Qualifications
  • High school diploma or GED required.
  • Minimum of one (1) year experience in hospice, home health, hospital intake, or medical office preferred.
  • Knowledge of Medicare, Medi-Cal, hospice regulations, and insurance verification preferred.
  • Excellent customer service and communication skills.
  • Strong organizational and multitasking abilities.
  • Ability to work in a fast-paced environment and prioritize multiple referrals.
  • Proficient in Microsoft Office, electronic medical records (EMR), and general computer applications.
  • Ability to maintain strict confidentiality.
Knowledge, Skills, and Abilities
  • Strong attention to detail.
  • Excellent verbal and written communication.
  • Professional telephone etiquette.
  • Ability to work independently and as part of a multidisciplinary team.
  • Critical thinking and problem-solving skills.
  • Ability to meet deadlines while maintaining accuracy.
  • Compassionate and patient-focused attitude.
Physical Requirements
  • Ability to sit for extended periods.
  • Frequent use of computers, telephones, and office equipment.
  • Ability to bend, reach, and perform routine office duties.
Work Schedule
  • Office Hours: Monday through Friday, 830am - 5pm.
  • Occasional overtime may be required based on agency needs.
Reporting Relationship
Reports to the Director of Patient Care Services and/or Administrator.
Performance Expectations
The Hospice Intake Coordinator is expected to:
  • Process referrals promptly and accurately.
  • Maintain positive relationships with referral sources.
  • Ensure compliance with Medicare, state, and agency regulations.
  • Demonstrate professionalism, teamwork, and excellent customer service.
  • Maintain confidentiality and uphold Green Meadows Hospice policies and procedures.