ZipRecruiter

Log In

1

Behavioral Health Phone Intake Coordinator Jobs (NOW HIRING)

NewVista Behavioral Health

Intake Coordinator

Vista, CA · On-site

$15 - $20/hr

ArchVista provides compassionate, evidence-based behavioral health and addiction treatment to St ... The Intake Coordinator orchestrates smooth admissions with empathy, accuracy, and urgency -bringing ...

next page

Showing results 1-20

All JobsBehavioral Health Phone Intake JobsBehavioral Health Phone Intake Coordinator Jobs

Behavioral Health Phone Intake Coordinator information

See salary details

$31K

$44.4K

$83.5K

How much do behavioral health phone intake coordinator jobs pay per year?

As of Jul 30, 2026, the average yearly pay for behavioral health phone intake coordinator in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Behavioral Health Phone Intake Coordinator job?

A Behavioral Health Phone Intake Coordinator is responsible for handling inbound calls from individuals seeking mental health or substance abuse services. They assess patients' needs, gather necessary information, and assist with scheduling or referrals to appropriate providers. This role requires strong communication and organizational skills to support individuals in accessing timely care. Additionally, they may verify insurance coverage and provide general information about available services. Their goal is to facilitate a smooth intake process and ensure callers receive the assistance they need.

What are the key skills and qualifications needed to thrive in the Behavioral Health Phone Intake Coordinator position, and why are they important?

To thrive as a Behavioral Health Phone Intake Coordinator, you need knowledge of behavioral health practices, strong organizational abilities, and experience in patient intake or healthcare administration, often supported by a relevant associate's or bachelor's degree. Familiarity with electronic health record (EHR) systems, patient intake software, and possibly HIPAA certification is typically required. Excellent communication, active listening, and empathy are crucial soft skills that help in supporting patients during initial contact and collaborating with clinical teams. These skills and qualifications ensure accurate triage, compassionate service, and efficient coordination in a fast-paced behavioral health setting.

What are the primary responsibilities of a Behavioral Health Phone Intake Coordinator on a daily basis?

As a Behavioral Health Phone Intake Coordinator, your main responsibilities include answering incoming calls from patients or referrals, conducting preliminary assessments, collecting demographic and clinical information, and coordinating the scheduling of initial appointments. You will also enter and maintain accurate records in electronic health systems and communicate closely with clinical staff to ensure clients are matched to appropriate services. This role is typically part of a collaborative environment where you serve as a key point of contact for new clients, helping navigate them into care smoothly. You'll find that strong organizational skills and the ability to stay calm under pressure are essential for handling the varied needs and urgent requests that often arise in behavioral health intake.

More about Behavioral Health Phone Intake Coordinator jobs
What cities are hiring for Behavioral Health Phone Intake Coordinator jobs? Cities with the most Behavioral Health Phone Intake Coordinator job openings:
Who are the top companies hiring for Behavioral Health Phone Intake Coordinator jobs? The top employers for Behavioral Health Phone Intake Coordinator jobs are:
What states have the most Behavioral Health Phone Intake Coordinator jobs? States with the most job openings for Behavioral Health Phone Intake Coordinator jobs include:
What job categories do people searching Behavioral Health Phone Intake Coordinator jobs look for? The top searched job categories for Behavioral Health Phone Intake Coordinator jobs are:
Behavioral Health Phone Intake Coordinator jobs near you
Infographic showing various Behavioral Health Phone Intake Coordinator job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Behavioral Health Intake Coordinator (Evenings)

The University of Kansas Health System

Overland Park, KS • On-site

$37K - $42K/yr

Full-time

Re-posted 7 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

231st of 890 rated healthcare providers

Job description

Position Title
Behavioral Health Intake Coordinator (Evenings)
Marillac Campus
Position Summary / Career Interest:
The Behavioral Health Intake Coordinator facilitates a welcome and easy access to The University of Kansas Health System, Marillac Campus intake and admission process. They are responsible for establishing an encounter for any patient who meets the guidelines for assessment while providing excellent customer service. Candidates must be able to maintain empathy towards families and children in crisis and interact professionally with both internal and external providers
Responsibilities and Essential Job Functions
  • Demonstrates competence in the areas of critical thinking, crisis intervention, interpersonal relationships, and technical skills.
  • Maintain Safety Crisis Management certification.
  • Demonstrates high verbal and written communication skills.
  • Serves as the initial point of contact for those inquiring about acute inpatient psychiatric hospitalization.
  • Provide information regarding program details and basic expectations from inpatient admission.
  • When a new patient arrives at the hospital, the patient services representative is responsible for collecting demographic information, parent or guardian information, contact information, and guarantor information as well as basic clinical information regarding reason for referral.
  • Responsible for coordinating all inpatient registrations in a timely manner.
  • Collaborates with nursing staff, physicians, milieu managers, clinical assessors, therapists and utilization review.
  • In conjunction with nursing and youth care managers, performs bed management.
  • At the appropriate time, obtains identification to assure accuracy of demographic and insurance information. Enters information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
  • Explains facility policies and ensures patient and/or guardian understands and signs the consent and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
  • Possesses knowledge of administrative policies and departmental procedures
  • Attends and actively participates in any staff training or education which relates to their position and would contribute to their knowledge.
  • Responsible for other duties or projects, which are assigned by Management. These may include special projects, patient supervision, scanning, data retrieval and other duties as instructed.
  • Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
  • Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • Bachelors Degree
  • High School Graduate

Preferred Education and Experience
  • Bachelors Degree Bachelor Degree in human behavioral science which includes development of human behavior, child development, family intervention techniques, diagnostic measures or therapeutic techniques, such as social work, psychology, sociology, guidance & counseling and child development

Time Type:
Full time
Job Requisition ID:
R-52088
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job?
We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

What University Of Kansas Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

University of Kansas Health System logo

About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

View All University of Kansas Health System Jobs

Apply