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New Patient Intake Coordinator Jobs (NOW HIRING)

AFFILIATED DERMATOLOGY

PATIENT INTAKE COORDINATOR

Anthem, AZ · On-site

$16.75 - $19.25/hr

Our patient intake team prides themselves on excellent face to face customer service and working together to maintain a smooth work flow between the patient services and clinical departments. To ...

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How much do new patient intake coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for new patient intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does a new patient intake coordinator do?

A New Patient Intake Coordinator is responsible for gathering and verifying the information of new patients before their first appointment. This includes collecting personal, medical, and insurance details, scheduling initial visits, and ensuring all necessary paperwork is completed accurately. They serve as the first point of contact, helping new patients navigate the registration process and answering any questions. Their role is essential for ensuring a smooth and efficient onboarding experience for patients and the healthcare team.

What are the key skills and qualifications needed to thrive as a new patient intake coordinator?

To thrive as a New Patient Intake Coordinator, you need organizational skills, attention to detail, and familiarity with healthcare regulations, typically supported by a high school diploma or associate degree. Proficiency with electronic health record (EHR) systems, scheduling software, and insurance verification tools is crucial. Exceptional interpersonal skills, empathy, and professionalism help build rapport with patients and ensure accurate information gathering. These skills ensure a smooth intake process, support patient satisfaction, and contribute to efficient clinic operations.

What are some common challenges faced by a new patient intake coordinator, and how can they be effectively managed?

New Patient Intake Coordinators often juggle multiple tasks, including gathering accurate patient information, verifying insurance, and ensuring a smooth onboarding process. One common challenge is managing high volumes of calls and paperwork while maintaining attention to detail and providing excellent customer service. Effective time management, clear communication, and utilizing electronic health record (EHR) systems can help streamline processes and reduce errors. Building rapport with both patients and clinical staff is also key to overcoming obstacles and ensuring a positive patient experience.

What is the difference between New Patient Intake Coordinator vs Medical Office Assistant?

AspectNew Patient Intake CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may prefer certification in healthcare administrationHigh school diploma; certification varies (e.g., CMA, CCMA)
Work EnvironmentMedical clinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling new patients, collecting intake information, verifying insuranceScheduling, patient check-in, administrative support
Industry UsageCommon in healthcare settings focusing on patient onboardingWidespread in healthcare for administrative support

While both roles involve patient interaction and administrative tasks, the New Patient Intake Coordinator primarily focuses on onboarding new patients and managing their initial information, whereas the Medical Office Assistant handles broader administrative duties across the healthcare facility. Understanding these differences helps in choosing the right career path or job search focus.

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New Patient Intake Coordinator jobs near you
Infographic showing various New Patient Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator Nashville Outpatient

American Vascular Access, LLC

Nashville, TN • On-site

$22 - $28/hr

Full-time

Vision, Retirement, PTO

Posted 29 days ago

Key responsibilities

  • Receive and process incoming referrals, ensuring all required clinical documentation is complete before scheduling

  • Verify patient insurance eligibility and benefits, and obtain prior authorizations for procedures and testing

  • Schedule patient appointments and procedures, coordinate with patients and clinical staff, and communicate appointment details

Job description

Nashville Vascular & Vein Institute (NVAVI) is seeking a detail-oriented Intake Coordinator to join our outpatient Office-Based Lab (OBL), where we deliver advanced vascular and interventional care, including PAD treatment and venous interventions in a physician-driven, patient-focused setting. The Intake Coordinator is the first point of contact for new and returning patients and referring providers, and plays a critical role in making sure every patient's path into care is fast, accurate, and low-friction.

This role sits at the intersection of patient experience, referral management, and revenue cycle. The person in this seat directly affects how smoothly the practice runs.

Position Summary

The Intake Coordinator manages the full front-end patient intake process: receiving and processing referrals, verifying insurance and benefits, obtaining prior authorizations, scheduling procedures and appointments, and ensuring patients arrive fully prepared clinically, financially, and administratively for their visit.

This is a full time role with med/dent/vision, 401k w/matching, PTO program. M-F 8 to 5 no weekends no major holidays.

Key Responsibilities

  • Receive and process incoming referrals from referring physicians, hospitals, and other providers; confirm all required clinical documentation is complete before scheduling
  • Verify patient insurance eligibility and benefits prior to scheduled procedures; identify coverage gaps or issues early
  • Obtain prior authorizations for vascular procedures and diagnostic testing, tracking status and following up proactively with payers
  • Schedule new patient consults, follow-ups, and procedure dates, balancing physician availability, OBL capacity, and patient needs
  • Collect and enter patient demographic, insurance, and clinical intake information accurately into the EMR/practice management system
  • Communicate with patients ahead of their visit regarding required documentation, financial responsibility, and appointment logistics
  • Provide patients with cost estimates and coordinate with billing on payment plans or financial counseling when needed
  • Serve as a liaison between referring physician offices and the clinical team, keeping referral sources informed on scheduling status
  • Maintain compliance with HIPAA and all applicable privacy and documentation standards
  • Identify and escalate scheduling bottlenecks, authorization delays, or referral issues to the Practice Manager

Qualifications

  • High school diploma or equivalent required; Associate's degree or medical office certification preferred
  • 1–2+ years of experience in medical front-office, patient intake, scheduling, or insurance verification (outpatient, ASC, or OBL setting strongly preferred)
  • Working knowledge of insurance verification, prior authorization processes, and basic medical billing/coding terminology
  • Experience with EMR and practice management systems
  • Strong attention to detail and comfort managing multiple referrals, schedules, and deadlines simultaneously
  • Excellent verbal and written communication skills, with a patient-first, service-oriented approach
  • Ability to work effectively with physicians, clinical staff, referring offices, and insurance payers

Preferred Qualifications

  • Prior experience in a vascular, cardiology, or interventional radiology practice
  • Familiarity with PAD and venous intervention procedures and associated authorization requirements
  • Bilingual (English/Spanish) a plus

If you are looking to bring your skill and experience to our team, apply today!