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New Patient Intake Coordinator Jobs (NOW HIRING)

Key Works

Intake Coordinator

Seattle, WA · On-site

$29 - $30/hr

The Intake Coordinator assists individuals while admitting to Key Works' Long-term Substance Use ... Connect the new patient to their identified peer support. * Work with appropriate staff to ...

Key Works

Intake Coordinator

Seattle, WA · On-site

$29 - $30/hr

The Intake Coordinator assists individuals while admitting to Key Works' Long-term Substance Use ... Connect the new patient to their identified peer support. * Work with appropriate staff to ...

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New Patient Intake Coordinator information

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How much do new patient intake coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for new patient intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between New Patient Intake Coordinator vs Medical Office Assistant?

AspectNew Patient Intake CoordinatorMedical Office Assistant
CredentialsHigh school diploma; some roles may prefer certification in healthcare administrationHigh school diploma; certification varies (e.g., CMA, CCMA)
Work EnvironmentMedical clinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesScheduling new patients, collecting intake information, verifying insuranceScheduling, patient check-in, administrative support
Industry UsageCommon in healthcare settings focusing on patient onboardingWidespread in healthcare for administrative support

While both roles involve patient interaction and administrative tasks, the New Patient Intake Coordinator primarily focuses on onboarding new patients and managing their initial information, whereas the Medical Office Assistant handles broader administrative duties across the healthcare facility. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a new patient intake coordinator?

To thrive as a New Patient Intake Coordinator, you need organizational skills, attention to detail, and familiarity with healthcare regulations, typically supported by a high school diploma or associate degree. Proficiency with electronic health record (EHR) systems, scheduling software, and insurance verification tools is crucial. Exceptional interpersonal skills, empathy, and professionalism help build rapport with patients and ensure accurate information gathering. These skills ensure a smooth intake process, support patient satisfaction, and contribute to efficient clinic operations.

Is a New Patient Intake Coordinator job stressful?

A New Patient Intake Coordinator job can be moderately stressful due to managing multiple patient schedules, handling administrative tasks, and ensuring accurate data entry. The role often requires strong organizational skills and the ability to work efficiently in a fast-paced healthcare environment.

What does a new patient intake coordinator do?

A New Patient Intake Coordinator is responsible for gathering and verifying the information of new patients before their first appointment. This includes collecting personal, medical, and insurance details, scheduling initial visits, and ensuring all necessary paperwork is completed accurately. They serve as the first point of contact, helping new patients navigate the registration process and answering any questions. Their role is essential for ensuring a smooth and efficient onboarding experience for patients and the healthcare team.

What are some common challenges faced by a new patient intake coordinator, and how can they be effectively managed?

New Patient Intake Coordinators often juggle multiple tasks, including gathering accurate patient information, verifying insurance, and ensuring a smooth onboarding process. One common challenge is managing high volumes of calls and paperwork while maintaining attention to detail and providing excellent customer service. Effective time management, clear communication, and utilizing electronic health record (EHR) systems can help streamline processes and reduce errors. Building rapport with both patients and clinical staff is also key to overcoming obstacles and ensuring a positive patient experience.
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New Patient Intake Coordinator jobs near you
Infographic showing various New Patient Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator - In Office

Muir Home Health

Concord, CA

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

This position is 100% in office!!!

At Muir Home Health, we believe that home healthcare is more than just a service - it's a commitment to enhancing the quality of life of every individual we serve. Nestled in the heart of the vibrant East Bay area of California, we are on a mission to revolutionize the way home health is perceived and delivered.

Muir Home Health is growing and looking for an experienced and compassionate Scheduling/Intake Coordinator to join our team! As a scheduling/intake coordinator with Muir Home Health, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.

BENEFITS

  • Competitive compensation
  • Health, dental, vision, life, and disability insurance
  • 401(k) plan with generous company match
  • Critical illness benefit
  • Paid time off
  • Employee assistance program

Pay Range: $20.00 - $28.00/hr

Job Type: Full Time

JOB SUMMARY

The Intake Coordinator/Scheduler is responsible for managing all aspects of the patient intake and staffing processes to support the operations of the Home Health Agency. This role serves as a central point of coordination, communicating directly with patients, families, referral sources, and internal staff to ensure seamless delivery of services.

Key responsibilities include overseeing patient intake, performing data entry, verifying insurance and obtaining authorizations, and facilitating daily intake stand-up meetings. The coordinator also manages clinician scheduling and workflow completion in Home Care Home Base, ensuring accurate alignment of patient needs with staff availability.

This position requires building and maintaining positive relationships with patients, families, clinical field staff, contract staff, and referral sources, while proactively responding to inquiries, resolving concerns, and maintaining accurate information to support efficient coordination of patient care services.

DUTIES AND RESPSONSIBILITY

  • Direct and manage all daily patient referral, intake, and scheduling operations, including oversight of intake policies, procedures, and workflow efficiency.
  • Ensure compliance with all state, federal, Medicare, and Joint Commission regulatory requirements related to intake, scheduling, and service delivery.
  • Coordinate seamless patient transitions to home care by overseeing patient intake, education, plan of care initiation, and collaboration with multiple service providers.
  • Verify insurance coverage, obtain authorizations, and support maximum third-party reimbursement, including negotiating service pricing within established guidelines.
  • Manage clinician scheduling and staffing processes by maintaining accurate data on staff demographics, skill sets, availability, and productivity levels to align patient needs with appropriate resources.
  • Serve as the primary point of contact for inbound calls, responding promptly and professionally to patient, staff, and referral source inquiries and concerns.
  • Establish and maintain strong relationships with referral sources, patients, families, clinical staff, contract staff, and internal teams to support coordinated care delivery.
  • Facilitate daily intake or staffing stand-up meetings and support clinical leadership by maintaining proper workflow and prioritization of tasks.
  • Accurately complete and manage all scheduling-related workflows, including new referrals, missed visits, visit adjustments, recertifications, caseload reassignments, and staffing changes.
  • Assist the Intake team by providing staffing solutions for new patient referrals and identifying needs for additional staff resources.
  • Maintain comprehensive knowledge of contractual relationships with payers and contract staff, ensuring adherence to contract provisions and service requirements.
  • Monitor, gather, and report referral and staffing metrics, including trends, productivity, and performance indicators.
  • Support administrative functions for clinical and marketing teams and contribute to maintaining a high-quality reputation within the community.
  • Assist leadership with budget planning, resource allocation, and continuous process improvement initiatives.
  • Demonstrate professionalism, accountability, and commitment to ongoing growth and competency development.

BENEFITS

  • Competitive compensation
  • Health, dental, vision, life, and disability insurance
  • 401(k) plan with generous company match
  • Critical illness benefit
  • Paid time off
  • Employee assistance program

WHY MUIR HOME HEALTH?

Muir Home Healthis part of the Cornerstone Groupwith about 75 home health and hospice agencies throughout the country.While we are part of a large family, we operate as a local team.We understand we are nothing without great employees! It is through our team's dedication to deliver life changing service that we become the "provider of choice" in the community that we serve.Join a culture of high performerswho are on a mission to create the best Home Health agency in the East Bay!

What makes us unique?At Muir Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

  • Celebration
  • Accountability
  • Passion for Learning
  • Love One Another
  • Intelligent Risk Taking
  • Customer Second
  • Ownership

We'd love to meet with you if you are passionate about giving exceptional patient care and creating the best Home Health agency in the East Bay!

Muir Home Health is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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