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Behavioral Health Phone Intake Coordinator Jobs in Decatur, GA

Lifeline Animal Project Inc

Intake Specialist

Atlanta, GA · On-site

$17/hr

This position coordinates movement of animals from Intake into the Kennel or Clinic as needed, and ... Assign behavioral levels to new intakes. * Take responsibility in notifying kennel management or ...

Samba Recovery

Behavioral Health Technician

Jonesboro, GA · On-site

$15.25 - $18.75/hr

Behavioral Health Technician The Behavioral Health Technician (BHT) is a vital member of the ... Complete admissions processes, including intake procedures, patient orientation, and review of ...

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All JobsBehavioral Health Phone Intake JobsBehavioral Health Phone Intake Coordinator JobsBehavioral Health Phone Intake Coordinator Jobs in Decatur, GA

Behavioral Health Phone Intake Coordinator information

See Decatur, GA salary details

$30.3K

$43.3K

$81.5K

How much do behavioral health phone intake coordinator jobs pay per year?

As of Aug 22, 2026, the average yearly pay for behavioral health phone intake coordinator in Decatur, GA is $43,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a behavioral health phone intake coordinator?

A Behavioral Health Phone Intake Coordinator is responsible for handling inbound calls from individuals seeking mental health or substance abuse services. They assess patients' needs, gather necessary information, and assist with scheduling or referrals to appropriate providers. This role requires strong communication and organizational skills to support individuals in accessing timely care. Additionally, they may verify insurance coverage and provide general information about available services. Their goal is to facilitate a smooth intake process and ensure callers receive the assistance they need.

What are the primary responsibilities of a behavioral health phone intake coordinator on a daily basis?

As a Behavioral Health Phone Intake Coordinator, your main responsibilities include answering incoming calls from patients or referrals, conducting preliminary assessments, collecting demographic and clinical information, and coordinating the scheduling of initial appointments. You will also enter and maintain accurate records in electronic health systems and communicate closely with clinical staff to ensure clients are matched to appropriate services. This role is typically part of a collaborative environment where you serve as a key point of contact for new clients, helping navigate them into care smoothly. You'll find that strong organizational skills and the ability to stay calm under pressure are essential for handling the varied needs and urgent requests that often arise in behavioral health intake.

What are the key skills and qualifications needed to thrive as a behavioral health phone intake coordinator?

To thrive as a Behavioral Health Phone Intake Coordinator, you need knowledge of behavioral health practices, strong organizational abilities, and experience in patient intake or healthcare administration, often supported by a relevant associate's or bachelor's degree. Familiarity with electronic health record (EHR) systems, patient intake software, and possibly HIPAA certification is typically required. Excellent communication, active listening, and empathy are crucial soft skills that help in supporting patients during initial contact and collaborating with clinical teams. These skills and qualifications ensure accurate triage, compassionate service, and efficient coordination in a fast-paced behavioral health setting.

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For Behavioral Health Phone Intake Coordinator jobs in Decatur, GA, the most frequently searched job titles are:

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Behavioral Health Phone Intake Coordinator jobs near you
Infographic showing various Behavioral Health Phone Intake Coordinator job openings in Decatur, GA as of June 2026, with employment types broken down into 75% Full Time, 14% Part Time, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,346 per year, or $20.8 per hour.

Assessment Specialist- Behavioral Health,Nights

Piedmont Healthcare Inc.

Snellville, GA • On-site

Full-time

Re-posted 5 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

382nd of 891 rated healthcare providers

Job description

Overview
The Assessment Specialist, in conjunction with the Intake Manager, coordinates the pre-admission assessment process and provides clinical assessments for potential patients. The Assessment Specialist responds to all calls for information related to psychiatric resources and inquiries about psychiatric services offered. The Assessment Specialist assists callers with accessing the most appropriate level of service and service provider, to meet the needs of the patient. This position works collaboratively with the Intake team to perform behavioral health assessments and coordinate psychiatric resources and information for patients.
PRN SCHEDULE: AS NEEDED, EACH SHIFT 12 HOURS
Responsibilities
This position in conjunction with the Intake Manager, coordinates the pre-admission assessment process and provides clinical assessments for potential patients. The Assessment Specialist responds to all calls for information related to psychiatric resources and inquiries about psychiatric services offered. The Assessment Specialist assists callers with accessing the most appropriate level of service and service provider, to meet the needs of the patient. This position works collaboratively with the Intake team to perform behavioral health assessments and coordinate psychiatric resources and information for patients.
PRN SCHEDULE: AS NEEDED, EACH SHIFT 12 HOURS
Qualifications
Education
  • Master's degree in Social Work, Counseling, Marriage and Family Therapy or related field and holds a professional license as an independent mental health professional within the State of Georgia Required or
  • Associate's Degree in Nursing Required
  • Master's degree in Nursing Preferred
Work Experience
  • 3 years of experience in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting Required
Licenses and Certifications
  • Licensed to perform clinical assessments to determine level of care needs and to provide a diagnostic impression according to the current version of the Diagnostic and Statistical Manual Upon Hire Required and
  • Must hold and maintain current licensure as a mental health professional, such as a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), Licensed Associate Professional Counselor (LAPC), Licensed Professional Counselor (LPC), Licensed Associate Marriage Family Therapist (LAMFT), Licensed Marriage and Family Therapist (LMFT), or RN license in the State of Georgia Upon Hire Required and
  • BCLS - Basic Life Support American Red Cross or American Heart Association Basic Life Support Course (BLS or BCLS) and Certification Upon Hire Required and
  • CPI Certified within 90 days of hire within 90 Days Required

Business Unit : Company Name
Piedmont Healthcare Corporate

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