ZipRecruiter

Log In

2

Work From Home Remote Patient Access Representative Jobs in Decatur, GA

The Jernigan Agency

WORK FROM HOME

Decatur, GA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

next page

Showing results 1-20

All JobsPatient Access Representative JobsWork From Home Remote Patient Access Representative JobsWork From Home Remote Patient Access Representative Jobs in Decatur, GA

Work From Home Remote Patient Access Representative information

See Decatur, GA salary details

$11

$18

$23

How much do work from home remote patient access representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for work from home remote patient access representative in Decatur, GA is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Remote Patient Access Representative, and why are they important?

To excel as a Work From Home Remote Patient Access Representative, you need strong customer service skills, knowledge of medical terminology, and typically a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication tools is important for daily tasks. Outstanding communication, attention to detail, and problem-solving abilities are essential soft skills for effectively assisting patients and coordinating care remotely. These skills ensure accurate patient information management, seamless scheduling, and a positive experience for both patients and healthcare providers.

What does a Work From Home Remote Patient Access Representative do?

A Work From Home Remote Patient Access Representative is responsible for assisting patients with the registration process, verifying insurance information, scheduling appointments, and answering questions regarding healthcare services—all from a remote location. They serve as the first point of contact for patients accessing healthcare services, ensuring that all necessary information is collected accurately and efficiently. This role typically involves using phone, email, or online chat communication to interact with patients and healthcare providers. Excellent communication and organizational skills are important for success in this position.

What are some common challenges faced by Work From Home Remote Patient Access Representatives, and how can they be managed?

Remote Patient Access Representatives often encounter challenges such as managing high call volumes, maintaining patient data accuracy, and ensuring effective communication with both patients and healthcare teams. Working from home can also bring distractions and require strong time management skills. To overcome these challenges, it's important to establish a dedicated workspace, use reliable technology, and participate in regular team check-ins to stay aligned with organizational goals. Developing strong organizational habits and keeping up to date with healthcare regulations also contribute to success in this role.

What is the difference between Work From Home Remote Patient Access Representative vs Work From Home Medical Scheduler?

AspectWork From Home Remote Patient Access RepresentativeWork From Home Medical Scheduler
Primary RoleHandles patient intake, verifies insurance, and schedules appointmentsSchedules, reschedules, and manages patient appointments
Required CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare office or call centerRemote, healthcare office or call center
Common EmployerHospitals, clinics, healthcare providersHospitals, clinics, healthcare providers

Both roles are remote healthcare positions requiring similar credentials and work environments. The main difference is that the Remote Patient Access Representative focuses on patient intake and insurance verification, while the Medical Scheduler primarily manages appointment scheduling. Understanding these distinctions can help job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Work From Home Remote Patient Access Representative jobs in Decatur, GA? For Work From Home Remote Patient Access Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Work From Home Remote Patient Access Representative jobs in Decatur, GA look for? The top searched job categories for Work From Home Remote Patient Access Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Work From Home Remote Patient Access Representative jobs? Cities near Decatur, GA with the most Work From Home Remote Patient Access Representative job openings:
Work From Home Remote Patient Access Representative jobs near you
Patient Access Representative

Patient Access Representative

PT Solutions Physical Therapy

Atlanta, GA • Remote

$20/hr

Full-time

PTO

Posted 22 hours ago

PT Solutions Physical Therapy rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

261st of 890 rated healthcare providers

Job description

 Why Join PT Solutions?
At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Access Representative, you’ll play a vital role in delivering an exceptional patient experience by coordinating referrals and scheduling across a group of clinics within a regional support model. In this fast-paced, high-impact role, you’ll ensure seamless appointment booking, accurate referral processing, and consistent execution of best-practice workflows.

At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!

What You Will Get 

In addition to the standard benefit offering, you can expect to receive: 

  • Competitive compensation with ability to earn performance-based incentives
  • Professional development through strategic internal platforms
  • Opportunity for career progression with a nationwide physical therapy practice
  • Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
  • Reimbursement for endurance race entry fees

Your Responsibilities as a Patient Access Representative

  • Schedule patient appointments across clinics based on provider availability, patient needs, and location.
  • Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
  • Communicate proactively with patients and teams about scheduling updates, cancellations, and missing information.
  • Deliver a high-quality, patient-first experience while assisting with questions and providing support.
  • Accurately document scheduling activity and coordinate with internal teams to resolve issues.
  • Ensure compliance with HIPAA, insurance workflows, and documentation standards.
  • Collaborate with clinic and regional teams while contributing ideas to improve processes and patient access.

Required Skills & Abilities

  • Strong communication, collaboration, and customer service skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • High level of accuracy and attention to detail.
  • Strong problem solving and adaptability skills.
  • Proficiency in Microsoft Office and comfort using EMR and scheduling platforms.
  • Professional, empathetic, and patient-centered approach.

Qualifications 

  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • 1–2 years of experience in healthcare scheduling, patient access, or customer service preferred.
  • Experience using EMR systems and scheduling platforms strongly preferred.

Schedule

  • Full Time: Mon-Fri (10am-7pm ET)
  • 100% remote position supporting our Wellstar partnership in the Atlanta Metro area

Compensation

  • Pay Range: $19-$20/hr plus monthly incentive
  • (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

Expanding Access to Quality Care 

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. 

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact. 

Let’s go further together and transform care.Join the #PTSLife today! 

To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn. 

What PT Solutions Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply