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Remote Epic Ate Support Jobs in Ohio (NOW HIRING)

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... supporting the overall project goals and objectives. In this role, you will interact with ...

Epic Denials Management Operator

Cincinnati, OH · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Epic Denials Management Operator

Cleveland, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Epic Denials Management Operator

Dayton, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Epic Denials Management Operator

Columbus, OH · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

This position is responsible for standard level work supporting information technology application ... This position is fully remote with some quarterly required travel | Schedule: Monday - Friday, 8AM ...

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Remote Epic Ate Support information

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.
What are the most commonly searched types of Epic Ate Support jobs in Ohio? The most popular types of Epic Ate Support jobs in Ohio are:
Infographic showing various Remote Epic Ate Support job openings in Ohio as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution.

Epic Ambulatory Analyst - Certification Required - Remote CONUS

MSCCN

Cincinnati, OH • On-site, Remote

$60K - $84K/yr

Full-time

Posted 20 days ago


Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles.
The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.
If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a Full Time, remote, Epic Clinical Applications Analyst - Ambulatory role.
What You'll Do
Plans, design, implement, maintain, and provide ongoing optimization and support for clinical application software.
Consults with users to identify current operating procedures and to clarify program / application needs and objectives.
Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications.
Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
Performs builds, upgrades, and system enhancements as needed.
Supports applications throughout all phases of implementation.
Delivers post-implementation support, troubleshooting, and maintenance.
May be expected to write documentation to describe program design, settings and configurations, options, decisions, logic, and corrections.
May require other duties as assigned.
#LI-Remote
Additional Qualifications/Responsibilities
Bachelor's degree preferred, or equivalent experience.
Epic certification in Ambulatory required.
Requires 3 to 7 years of related experience.
Possess in-depth clinical application knowledge and experience.
Positive attitude, detail oriented, self-motivated, critical thinker
Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
Basic presentation skills
Ability to interact and develop relationships with intra-departmental teams
Effectively communicate in both oral and written form to a widely diverse audience
Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to complete work assignments in a timely manner as assigned by supervisor
Excellent customer service skills
Ability to multi-task effectively in a rapidly changing environment
Premise provides its reasonable and genuinely expected range of compensation for this job of $60,000.00 - $84,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.