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Remote Epic Ate Support Jobs (NOW HIRING)

ClinDCast LLC

Epic Radiant Analyst

Albany, NY · Remote

Remote ( 25% travel required ) Type: Contract (W2) We are looking for a certified Epic Radiant Analyst to support Radiant build, optimization, and ongoing support. The role involves close ...

STI

Epic Beaker Principal Trainer - REMOTE

Epic Beaker Principal Trainer REMOTE 12+ Months Epic Principal Trainer - Beaker responsible for developing and delivering lab system training, supporting workflows, and leading user readiness. Epic ...

3B Staffing LLC

Epic Analyst

Boston, MA · Remote

3+ month Contract Remote Manager prefers not to see PST time zone * Need an Epic Healthy Planet ... ASAP We are seeking a highly skilled and personable Epic Healthy Planet Analyst to support a ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal ...

3B Staffing LLC

Epic Analyst

Boston, MA · Remote

3+ month Contract Remote Manager prefers not to see PST time zone * Need an Epic Healthy Planet ... ASAP We are seeking a highly skilled and personable Epic Healthy Planet Analyst to support a ...

Inficare Technologies

Epic Grand Central Analyst

Remote (Anywhere in California) Job Type: Contract - Long Term Experience: 6+ years overall; 3+ ... Support ADT (Admission, Discharge, Transfer) and patient access workflows. * Analyze existing ...

Interon IT Solutions

Epic Analyst

Chantilly, VA · Remote

Epic Analyst Contract Type-W2 Location-Remote The Clinical Informatics Epic Analyst plays a vital ... Training & User Support: Provides training, documentation, and troubleshooting for Epic ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

Experienced in Epic clinical workflows and functionality with 5+ years of clinical care delivery ... build and support. Demonstrates a service philosophy in all interactions with clinicians and ...

Sentara

IT Specialty Analyst (Epic) - Remote

MA · Remote

Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

Experienced in Epic clinical workflows and functionality with 5+ years of clinical care delivery ... build and support. Demonstrates a service philosophy in all interactions with clinicians and ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · On-site +1

$78K - $164K/yr

Experienced in Epic clinical workflows and functionality with 5+ years of clinical care delivery ... build and support. Demonstrates a service philosophy in all interactions with clinicians and ...

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Remote Epic Ate Support information

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How much do remote epic ate support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote epic ate support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

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The top searched job categories for Remote Epic Ate Support jobs are:

Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 3% Part Time, and 23% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Epic Cadence Analyst - Remote

Cedars Sinai

Los Angeles, CA • Remote

Full-time

Posted 24 days ago

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

43rd of 1,065 rated hospitals

Job description

Grow your career at Cedars-Sinai!

Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work.

The organization's Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What you will be doing:

The Epic Cadence Analyst facilitates end-user meetings and provides an intermediate level of operational and application build expertise in completing more complex assignments to meet customer goals and desired outcomes. May lead projects. Based on core knowledge of application and operational requirements can translate requirement/concepts into functionality. 

  • Performs advanced-level design, build, and implementation assignments/ projects. Based on deep knowledge of application and operational requirements can translate complex requirements/concepts into functionality.
  • Initiates, facilitates, or leads meetings with end-user/business owners and other EIS teams.
  • May be lead on team projects: translating customer needs, meeting deliverables, status reporting, and managing customer relationships and expectations. 
  • Fills in on various work/projects in the absence of the Team Lead.
  • Identifies and works through teamwork issues and will escalate work issues to Team Lead as needed.
  • Participates in the re-engineering of operational workflow processes with end-users/business owners.
  • Facilitates end-user/business owner needs into system specifications and configuration requirements.
  • Provides high-level expertise in design integration and touch points with other Epic modules and/or other applications.
  • Leads work groups within the department or within the project scope. 
  • Attends and represents unit on various Epic-related committees (CAB, CHOCC, LOCC).
  • Assists team lead in developing project plans and details. 
  • Manage and coordinate the more advanced configuration and build assignments/projects in collaboration with others.
  • May coach team members in application design build testing and other tasks; ensure adequate documentation is provided for support and end-user training; may provide day-to-day guidance to other assigned team members.

*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
 

Experience Requirements:

Two (2) plus years of Epic Cadence design, build, implementation experience. 

Decision Tree design and build experience required, preferably 1+ years.

Provider Template Optimization, Visit type consolidation, Department and Provider, Referrals build experience preferred.

Project management experience. Ability to handle multiple priorities simultaneously.

Educational/Certification Requirements:

High School Diploma/GED required. 

Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)

Epic Cadence Certification required. Decision Tree Badge preferred.

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