Remote Epic Support Jobs in Georgia (NOW HIRING)

Shape Your Career and Impact Lives with Grady Health System!

Are you ready to bring your skills, compassion, and dedication to a team that truly values making a difference? Grady Health System is more than just a place to work-it's a place to grow, contribute, and achieve. We offer unparalleled opportunities for personal and professional growth. Join us in delivering life-saving care in Atlanta's leading health system and feel the impact of your work every day.

Summary 
The Sr. Application Coordinator has primary responsibility for design, build, testing, validation, and ongoing support of Epic ASAP applications for Grady's new Freestanding ED.  They are responsible for obtaining and maintaining in-depth knowledge of application functionality, and acquiring knowledge of the operational/revenue workflows to be implemented on the system.  Jointly with each other and with the department representatives, they design a future-state workflow and build the system to support the new workflow.  They work with each other in workgroups, and across interdisciplinary workgroups, to accomplish these goals as a team.

What you do?

         Provide Epic product function, design, and build expertise and experience needed for successful product implementation.

         Serve as the primary resource dedicated to application design, validation, and build within assigned area. Assesses current state, designs and implements future-state workflows by interacting with department representatives to analyze business/operational needs, and translates these into proper system configuration.

         Provide demonstration of system functionality creates and submits regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned. Coordinate/facilitate organizational meetings and attends weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.

         Develop, support, and maintain documentation and procedures as needed and provides training to other IT staff and user clients as appropriate.

         Troubleshoot problems identified by team members and end-users, analyzes and coordinates system changes, and implements approved changes based on customer-designated priorities.

         Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes.

         Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assists with training of end-users on proper use of the system.

         Contribute to preparation of testing scripts, performs unit/system/integrated testing tasks in a structured manner, and appropriately documents test results.

         Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness.

         Provide on-site support as needed during Go-live/Downtime events.

Qualifications

         Bachelors degree in Information Systems, Computer Science, Business Administration or related field or equivalent education, training and/or experience

• 3+ years of experience providing analytical support for Epic ASAP module in a large health system
• Epic ASAP certification

What We Offer

• Competitive Salary & Comprehensive Benefits Package
• Growth & Development with professional development and continuing education opportunities
• Supportive Work Environment with a collaborative culture and dedicated team members
• Employee Wellness Programs to support your well-being

Please note: While this position could be remote, we're only able to hire candidates who reside in Georgia, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.

Ready to make a difference? Take the next step in your career with Grady Health System-apply now and join a team that's leading the way in healthcare!

Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity