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Remote Epic Support Jobs in Georgia (NOW HIRING)

Certified Epic Willow Anlayst Work Type: 100% remote Work Duration: 1 Year Contract TOP HARD SKILLS ... Manage and prioritize daily support and maintenance activities, ensuring timely resolution of ...

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Epic Cadence Analyst

Atlanta, GA · Remote

$85 - $90/hr

Description A major health system is seeking an experienced Epic Cadence Analyst to support a high ... remote position. Application Deadline This position is anticipated to close on Jul 6, 2026. About ...

Marketing Brand Manager

Atlanta, GA · On-site +1

$100K - $120K/yr

... remote for well-qualified candidates. * Chicago, IL; NYC; Atlanta, (Sandy Springs) GA; San Ramon ... Brand Transition & Integration • Support the implementation and day-to-day management of EPIC ...

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As an ...

Hospital Billing Operator

Atlanta, GA · Remote

$17.50 - $22.50/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

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Remote Epic Support information

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What job categories do people searching Remote Epic Support jobs in Georgia look for? The top searched job categories for Remote Epic Support jobs in Georgia are:
What cities in Georgia are hiring for Remote Epic Support jobs? Cities in Georgia with the most Remote Epic Support job openings:
Infographic showing various Remote Epic Support job openings in Georgia as of July 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution.

Epic Willow Inpatient Analyst

INTERACTION 24 LLC

Atlanta, GA • Remote

$60 - $80/hr

Full-time

Posted 7 days ago

Be an early applicant


Job description

Job Title: Certified Epic Willow Anlayst
Work Type: 100% remote
Work Duration: 1 Year Contract
TOP HARD SKILLS
Must have Epic Willow Certification
Epic Willow Inpatient Build & Configuration (4+ years)
Inpatient Pharmacy Operations / CPOE Workflow Knowledge (4+ years)
Application Support Operations & SLA Management (4+ years)
NICE-TO-HAVES
Additional Epic Certifications (Ambulatory, Home Infusion, Bugsy)
Offshore Team Coordination Experience
Healthcare IT Consulting or Large Health System Background
DISQUALIFIERS
Missing active, current Epic Willow Inpatient certification.
Less than 4 years of experience in Epic application management.
POSITION OVERVIEW
We are seeking a skilled and experienced Epic Willow Inpatient Analyst to join our Healthcare
IT team. This role serves as a subject matter expert (SME) for inpatient pharmacy application
workflows and configurations, supporting the delivery of high-quality Epic EHR solutions in a
dynamic healthcare environment. The successful candidate will bring 4+ years of experience in
Epic application management, with a strong track record in day-to-day operations, client
stakeholder engagement, and collaboration with cross-functional and offshore teams.
DAY-TO-DAY RESPONSIBILITIES
Act as the primary subject matter expert (SME) for Epic Willow Inpatient application
workflows and configurations.
Manage and prioritize daily support and maintenance activities, ensuring timely
resolution of incidents and service requests per defined SLAs.
Monitor and manage error queues, label and printer issues, and pharmacy automation
interfaces.
Troubleshoot and resolve issues with dispensing cabinet/robot interfaces, including ID
mapping, and perform root cause analysis on application issues.
Build and maintain inpatient pharmacy configurations within the Epic EHR environment,
including medication order sets, formulary setup, dose checking rules, NDC billing
builds, pharmacy charge maps, and 340b billing workflows.
Develop and maintain BPA/OPA alert builds to support clinical decision-making, manage
medication loads (Medispan), and support medication build activities (IV mixtures,
compounding, and repackaging).
Serve as a liaison with client stakeholders (hospital pharmacists, pharmacy operations,
nurses, and physicians) and coordinate activities across Accenture, software vendors, and
offshore support teams.
Maintain comprehensive system documentation (workflows, build specifications, testing
protocols) and ensure compliance with HIPAA, data governance, and medication safety
standards.
ADDITIONAL DESIRED SKILLS
Additional Epic Certifications (Ambulatory, Home Infusion, or Bugsy)
Offshore Team Coordination Experience
Healthcare IT Consulting or Large Health System Background
Pharmacy automation integration (dispensing cabinets, robot interfaces)

This is a remote position.