2

Remote Epic Support Jobs in Cleveland, GA (NOW HIRING)

Remote Epic Support information

See Cleveland, GA salary details

$12

$22

$38

How much do remote epic support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote epic support in Cleveland, GA is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $24.38 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What cities near Cleveland, GA are hiring for Remote Epic Support jobs?

Cities near Cleveland, GA with the most Remote Epic Support job openings:

Infographic showing various Remote Epic Support job openings in Cleveland, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,586 per year, or $22.4 per hour.

Sr. Reporting Business Analyst

TRC Talent Solutions

Gainesville, GA • Remote

Full-time

Re-posted 24 days ago


Job description

Senior Epic Reporting Business Analyst (Revenue Cycle) Remote

A growing healthcare organization is seeking a Senior Epic Reporting Business Analyst to join its Data & Analytics team in a fully remote capacity. This is a highly visible role partnering with operational leaders and stakeholders to deliver reporting, dashboards, and analytics solutions that drive informed business decisions across Revenue Cycle operations.

Responsibilities
Develop and support Epic Reporting Workbench, Radar, and RW SQL reports.
Build dashboards and analytics solutions using Epic Cogito tools and other BI platforms.
Partner with Revenue Cycle and operational teams to gather requirements and translate business needs into actionable reporting solutions.
Design, validate, and maintain reports, scorecards, dashboards, and KPI metrics.
Analyze reporting requests and determine the most effective reporting tool or approach.
Support end users with self-service analytics tools and reporting capabilities.
Collaborate with application teams to ensure appropriate report access and security.
Troubleshoot reporting issues and investigate data discrepancies.
Mentor junior analysts and promote reporting best practices.
Participate in ongoing reporting modernization and optimization initiatives.


Qualifications
6+ years of Business Intelligence, Reporting, Data Analytics, or related experience.
2+ years developing Epic Reporting Workbench reports and Radar dashboards.
Strong SQL skills with experience writing complex queries against large datasets.
Experience with Epic Cogito, Clarity, Caboodle, or healthcare data warehousing.
Revenue Cycle reporting experience is required.
Understanding of healthcare operations, financial workflows, and reporting requirements.
Ability to gather requirements directly from business stakeholders and translate them into technical solutions.
Experience developing executive, operational, and financial reporting.


Preferred Experience
Epic Reporting Workbench
Radar Dashboards
Cogito Fundamentals
Clarity Data Model
Caboodle Data Model
SlicerDicer
Revenue Cycle analytics
Hospital or healthcare provider environment


Why Consider It?
100% Remote
High-visibility role supporting key business and operational leaders
Opportunity to influence reporting strategy and analytics best practices
Work with modern Epic reporting and analytics tools in a large healthcare environment
Strong mix of technical development, stakeholder engagement, and business impact