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Senior Production Support Analyst Jobs (NOW HIRING)

rxbenefits

Production Support Analyst

Birmingham, AL · On-site

Production Support Analyst: The Production Support Analyst is responsible for supporting users of RxBenefits software applications. He/She has an excellent understanding of the business, its ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Mthreerecruitingportal is a major investment bank seeking a Production Support Analyst to join their Front Office team. The role involves providing 1st and 2nd line support for Equity Fund ...

SuCitta Stealth

Production Support Analyst

Cary, NC · On-site

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

CitiusTech

Production Support Analyst

Dallas, TX · On-site

* 5 years of strong production support (L1/L2) experience. * Working Knowledge in Java, Unix, Azure ... Monitoring, analysing, troubleshooting problems, providing code fixes and testing. * Issue and ...

Beacon Staffing

Production Support Analyst

Chicago, IL · Remote

$46/hr

Production Support Analyst # of Openings: 1 Location: Remote - anywhere in the US Duration: Contract until EOY + likely extensions Interview Process: 2 video interviews Competition: Yes Feenyx ...

New

mthree

Production Support Analyst

Charlotte, NC · On-site

We are looking for a Production Support Analyst to join our client's team in Charlotte, NC. We are looking for someone with excellent written and verbal communication skills, energetic, good ...

The CCS Companies

Production Support Analyst

Salem, NH · On-site

$18/hr

The Production Support Analyst coordinates the timely update of information to and from internal databases using pre-defined import and export tools. This involves the processing of multiple new ...

mThree

Production Support Analyst

New York, NY

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

mthree

Production Support Analyst

New York, NY · On-site

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

mthree

Production Support Analyst

New York, NY · On-site

We are looking for a Production Support Analyst to join our client's team in NYC. This is a position of Production Management team in NY supporting the Client Portfolio Risk and Margin plant that ...

Leidos

Senior Product Support Analyst

Huntsville, AL · On-site

$105K - $190K/yr

The Senior Product Support Analyst - DMSMS / Obsolescence Management serves as an experienced Integrated Product Support (IPS) professional responsible for identifying, analyzing, and mitigating ...

PureCars

Product Support Analyst

Kansas City, MO · On-site +1

The Product Support Analyst will report to the Senior Product Support Manager Product Support Analyst - What You'll Do: * Work on our product team, spending about half of your time triaging and ...

New

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Senior Production Support Analyst information

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$25.5K

$83.6K

$138.5K

How much do senior production support analyst jobs pay per year?

As of Aug 5, 2026, the average yearly pay for senior production support analyst in the United States is $83,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Production Support Analyst vs Production Support Analyst?

AspectSenior Production Support AnalystProduction Support Analyst
Required CredentialsBachelor's degree, relevant certifications (ITIL, certifications in specific platforms)Bachelor's degree, similar certifications often required
Work EnvironmentFast-paced IT operations, financial services, or tech companiesIT support teams across various industries
Employer & Industry UsageFinancial institutions, tech firms, large corporationsSimilar industries, often entry to mid-level roles
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles

The main difference between a Senior Production Support Analyst and a Production Support Analyst lies in experience, responsibilities, and seniority. Senior analysts typically handle more complex issues, mentor junior staff, and have greater decision-making authority. Both roles require similar technical skills and certifications, but the senior position demands more experience and leadership capabilities.

What are the key skills and qualifications needed to thrive as a senior production support analyst, and why are they important?

To thrive as a Senior Production Support Analyst, you need strong analytical skills, deep understanding of IT systems, and experience with incident management, often supported by a degree in computer science or a related field. Familiarity with monitoring tools (like Splunk or AppDynamics), ticketing systems (such as ServiceNow), and scripting languages is typically required. Exceptional problem-solving, communication, and customer service skills help you effectively resolve issues and collaborate with technical and business stakeholders. These skills ensure minimal downtime, prompt issue resolution, and reliable system performance crucial for business operations.

How does a senior production support analyst typically interact with development and operations teams to resolve incidents?

As a Senior Production Support Analyst, collaboration with both development and operations teams is essential when resolving incidents. Analysts often serve as the bridge between these groups, facilitating communication to quickly identify root causes and implement solutions. This may involve participating in incident review meetings, coordinating with developers for code-related issues, and working alongside operations to address infrastructure concerns. Effective analysts also document resolution steps and ensure knowledge is shared across teams to prevent recurring issues.

What does a senior production support analyst do?

A Senior Production Support Analyst is responsible for ensuring the smooth operation of critical business applications and systems. They monitor, troubleshoot, and resolve technical issues that arise in a live production environment, often working closely with development, QA, and infrastructure teams. In addition to fixing incidents, they may also implement process improvements, create documentation, and provide guidance to junior analysts. Their goal is to minimize downtime and ensure that end-users experience minimal disruptions.
What cities are hiring for Senior Production Support Analyst jobs? Cities with the most Senior Production Support Analyst job openings:
What states have the most Senior Production Support Analyst jobs? States with the most job openings for Senior Production Support Analyst jobs include:
Senior Production Support Analyst jobs near you
Infographic showing various Senior Production Support Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $83,590 per year, or $40.2 per hour.

Senior Production Support Analyst

CMP.jobs

Indianapolis, IN • Remote

Contractor

Re-posted 13 days ago

Job description

Job Summary As a Senior Production Support Analyst, you will be responsible for supporting an internally developed annuity administration system/platform and will have the responsibility to monitor the system processing aligned with service level agreements. Working together with technical staff this will require a daily review and follow-up activities associated with nightly production processing. If there are errors in processing or issues with specific accounts, this position will be responsible for follow through to bring the issue to resolution. You will have the opportunity to work across the organization to engage subject matter expertise necessary to improve processing and resolve issues. This position reports to Director – Solutions Delivery on the Solutions Delivery Team. Main Accountabilities • Provide guidance and oversight for the staff supporting this position. • Monitor system processing and failures. • Analyze and resolve issues with production applications and policies. • Review and resolve issues with policies, working with Operations. • Propose improvements to system processing and procedures. • Organize and maintain procedural documentation. • Coordinate with Operations and IT to set priorities. • Communicate the status of issues, timelines, and resourcing needs or constraints. • Assist with QA when necessary. • Assist with Production validation. • Availability during core hours 7-5 during the work week, with flexibility. Qualifications • Minimum of 3-5 years of annuity experience preferably within IT or Operations • Familiar with Insurance and Annuity Industry applications e.g. DTCC, NIPR • Solid Problem Solving and Analytical skills • Self-starter with the ability to drive assignments. • Ability to influence and build relationships across the organization. • Ability to manage multiple assignments. • Strong communication skills • Solid analytical, problem solving and strategic thinking skills to understand technical and business processes and issues and anticipate the impact and opportunities across various projects. Technical Skills: Experience working with Microservices technology, Kubernetes, GraphQL, Python, PostgreSQL, Microsoft Suite, Smart payables, and JIRA. Employment Type: Contract to Hire Location: Remote Reports To: Production Support Manager

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