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Senior Production Support Analyst Jobs in Florida

BNY

Senior Specialist, Production Support

Lake Mary, FL · On-site

$15.50 - $21/hr

Senior Specialist, Production Support At BNY, our culture allows us to run our company better and ... Strong troubleshooting and root-cause analysis skills across application, OS, and infrastructure ...

BNY

Senior Specialist, Production Support

Lake Mary, FL · On-site

$15.50 - $21/hr

Senior Specialist, Production Support At BNY, our culture allows us to run our company better and ... Strong troubleshooting and root-cause analysis skills across application, OS, and infrastructure ...

Jacuzzi Group

Sr. Production Manager

Miami, FL

$112K/yr

The Sr. Production Manager will play a crucial role in overseeing daily operations, ensuring ... Demonstrated ability to analyze data, interpret metrics, and implement effective strategies based ...

New

Jacuzzi Group

Sr. Production Manager

Miami, FL · On-site

$112K/yr

The Sr. Production Manager will play a crucial role in overseeing daily operations, ensuring ... Demonstrated ability to analyze data, interpret metrics, and implement effective strategies based ...

New

Jacuzzi Group

Sr. Production Manager

Miami, FL · On-site

$112K/yr

The Sr. Production Manager will play a crucial role in overseeing daily operations, ensuring ... Demonstrated ability to analyze data, interpret metrics, and implement effective strategies based ...

New

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All JobsProduction Support Analyst JobsSenior Production Support Analyst JobsSenior Production Support Analyst Jobs in Florida

Senior Production Support Analyst information

See Florida salary details

$19.1K

$62.5K

$103.5K

How much do senior production support analyst jobs pay per year?

As of Aug 21, 2026, the average yearly pay for senior production support analyst in Florida is $62,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What does a senior production support analyst do?

A Senior Production Support Analyst is responsible for ensuring the smooth operation of critical business applications and systems. They monitor, troubleshoot, and resolve technical issues that arise in a live production environment, often working closely with development, QA, and infrastructure teams. In addition to fixing incidents, they may also implement process improvements, create documentation, and provide guidance to junior analysts. Their goal is to minimize downtime and ensure that end-users experience minimal disruptions.

How does a senior production support analyst typically interact with development and operations teams to resolve incidents?

As a Senior Production Support Analyst, collaboration with both development and operations teams is essential when resolving incidents. Analysts often serve as the bridge between these groups, facilitating communication to quickly identify root causes and implement solutions. This may involve participating in incident review meetings, coordinating with developers for code-related issues, and working alongside operations to address infrastructure concerns. Effective analysts also document resolution steps and ensure knowledge is shared across teams to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a senior production support analyst, and why are they important?

To thrive as a Senior Production Support Analyst, you need strong analytical skills, deep understanding of IT systems, and experience with incident management, often supported by a degree in computer science or a related field. Familiarity with monitoring tools (like Splunk or AppDynamics), ticketing systems (such as ServiceNow), and scripting languages is typically required. Exceptional problem-solving, communication, and customer service skills help you effectively resolve issues and collaborate with technical and business stakeholders. These skills ensure minimal downtime, prompt issue resolution, and reliable system performance crucial for business operations.

What is the difference between Senior Production Support Analyst vs Production Support Analyst?

AspectSenior Production Support AnalystProduction Support Analyst
Required CredentialsBachelor's degree, relevant certifications (ITIL, certifications in specific platforms)Bachelor's degree, similar certifications often required
Work EnvironmentFast-paced IT operations, financial services, or tech companiesIT support teams across various industries
Employer & Industry UsageFinancial institutions, tech firms, large corporationsSimilar industries, often entry to mid-level roles
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles

The main difference between a Senior Production Support Analyst and a Production Support Analyst lies in experience, responsibilities, and seniority. Senior analysts typically handle more complex issues, mentor junior staff, and have greater decision-making authority. Both roles require similar technical skills and certifications, but the senior position demands more experience and leadership capabilities.

Is a senior production support analyst a stressful job?

A senior production support analyst role can be stressful due to the need to quickly resolve technical issues, ensure system stability, and meet tight deadlines. The job often involves working in high-pressure environments, requiring strong problem-solving skills and the ability to handle urgent situations effectively.

What cities in Florida are hiring for Senior Production Support Analyst jobs?

Cities in Florida with the most Senior Production Support Analyst job openings:

Senior Production Support Analyst jobs near you
Infographic showing various Senior Production Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,466 per year, or $30 per hour.

Information Technology_USA - USA_Support Executive

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Re-posted 19 days ago

Job description

ALL CAPS, NO SPACES B/T UNDERSCORES PTN_US_GBAMSREQID_
Candidate BeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Thomas Hodges
Targeted --hr
REQUIREMENT_CITY -New York or Boston-Need to work from office 3 Days a week
REQUIREMENT_ID-10858429
Role Name - Senior Application Support Analyst
ROLE_DESCRIPTION -
Senior Application Support Analyst to join the Front Office Application Support team supporting the asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows.
The ideal candidate about 8 to 10 years of experience supporting front office investment management applications, with strong hands-on expertise in BlackRock Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment operations, and technology teams.
Senior Application Support Analyst - Aladdin Front Office (8-10 Years)
We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio management, order management, trade execution, trade booking, and post-trade workflows.
The ideal candidate will have 8-10 years of experience supporting front office investment management applications, with strong hands-on expertise in BlackRock Aladdin. The candidate should possess a solid understanding of the investment lifecycle and be comfortable working directly with portfolio managers, traders, investment operations, and technology teams in a fast-paced global environment.
Key Responsibilities
• Provide Level 2/Level 3 production support for Aladdin and related front office applications.
• Investigate and resolve production issues impacting portfolio management, order management, trade execution, trade booking, and confirmations.
• Perform root cause analysis, coordinate with BlackRock, technology and business teams, and drive issues through to resolution.
• Develop and execute SQL queries for troubleshooting, data validation, and analysis.
• Build automation scripts, preferably using Python, to improve operational efficiency and monitoring.
• Participate in production releases, change management activities, and continuous service improvement initiatives.
• Support a global operating model with collaboration across regional teams and participation in incident management.
Required Skills
• 8-10 years of experience supporting investment management or capital markets applications.
• Strong hands-on experience with BlackRock Aladdin, including front office workflows.
• Good understanding of the asset management trade lifecycle and front office business processes.
• Strong SQL skills and experience analyzing large datasets.
• Scripting experience, preferably in Python, for automation and operational tooling.
• Excellent analytical, troubleshooting, and communication skills with the ability to interact effectively with business users and technology teams.
Skills: Application Re-engineering~MySQL
Experience Required: 8-10

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