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Production Support Analyst Jobs in Texas (NOW HIRING)

CitiusTech

Production Support Analyst

Dallas, TX · On-site

* 5 years of strong production support (L1/L2) experience. * Working Knowledge in Java, Unix, Azure ... Monitoring, analysing, troubleshooting problems, providing code fixes and testing. * Issue and ...

Genesis10

Application Production Support Analyst

Plano, TX · On-site

$58.26 - $66.26/hr

Genesis10 is currently seeking an Application Production Support Analyst for a contract position with a Global Financial Institution located in Plano, TX and Chicago, IL. This is a 12+ month contract ...

New

Orion180

Product Support Analyst

Irving, TX · On-site

Join our Team as a Product Support Analyst in our Innovation & Technology department! We are seeking a Product Support Analyst to serve as the L2/L3 escalation point for our connected device ...

JLL

Analyst, Production Support

Dallas, TX · On-site

The Corporate Capital Markets & Single-Tenant Net Lease Team is seeking a dynamic and eager Analyst to join our growing team at JLL. This individual will be a key contributor on our sales support ...

Fixity Technologies

Production Support Specialist

Plano, TX · On-site

$17 - $23/hr

We are seeking a highly motivated and technically skilled Production Support Analyst to join our Contact Center Technology team. This role is focused on supporting and maintaining our Genesys CTI ...

New

BravoTech

Application Support Analyst

Irving, TX · On-site

Application Support Analyst Location: Hybrid About the Role We are seeking an experienced ... Monitor production systems and resolve application issues while meeting established SLAs.

Orion180

Product Support Analyst

Irving, TX · On-site

They are seeking a Product Support Analyst to serve as the L2/L3 escalation point for their connected device portfolio, focusing on technical issue resolution and knowledge management.

Abrigo

Support Analyst

Austin, TX · On-site +1

The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be ...

Abrigo

Support Analyst

Austin, TX · On-site +1

The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be ...

Sageworks

Support Analyst

Austin, TX · On-site +1

The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be ...

CitiusTech

Production Support

Dallas, TX · On-site

Production Support Linux/Unix administration & Shell scripting Java& EDI SQL querying and database ... Monitoring, analysing, troubleshooting problems, providing code fixes and testing. Issue and query ...

Permian Resources

Peloton Support Analyst

Midland, TX · On-site

This role provides production support and continuous improvement for Peloton applications across ... issue triage, root cause analysis, resolution, and user communication) * Troubleshoot and ...

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Showing results 1-20

All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Texas

Production Support Analyst information

See Texas salary details

$17

$46

$89

How much do production support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for production support analyst in Texas is $46.65, according to ZipRecruiter salary data. Most workers in this role earn between $31.15 and $53.99 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
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What job categories do people searching Production Support Analyst jobs in Texas look for? The top searched job categories for Production Support Analyst jobs in Texas are:
What cities in Texas are hiring for Production Support Analyst jobs? Cities in Texas with the most Production Support Analyst job openings:
What are popular job titles related to Production Support Analyst jobs in TX? For Production Support Analyst jobs in TX, the most frequently searched job titles are:
Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,029 per year, or $46.6 per hour.

Production Support Analyst

CitiusTech

Dallas, TX • On-site

Other

Posted 7 days ago

Job description

  • 5 years of strong production support (L1/L2) experience.
  • Working Knowledge in Java, Unix, Azure (Kubernetes and Dockers) & SQL.
  • Take ownership of user problems and be proactive when dealing with user issues.
  • Monitor all s and report any issue that may significantly impact the business.
  • Monitoring, analysing, troubleshooting problems, providing code fixes and testing.
  • Issue and query resolution.
  • Willing to work in 24x7 shifts on rotational basis.
  • Create/develop/utilize application monitoring solutions to enhance application availability and performance in production.
  • Conduct root-cause analysis and propose a corrective action plan.
  • Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal/external teams.
  • Responsible for reports, requests (like RFP), Maintaining the SLA (Service Level Agreement) and account payable records.
  • Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.
  • Ensure on-time delivery of all assigned tasks incidents, problem tickets, etc.
  • Experience in handling Critical Incidents (P1 and P2) and Bridge call.
  • Adhere to the defined support delivery process/guidelines.
  • Problem Management, Incident Management, Change Management, SLA Compliance.
  • Excellent interpersonal skills, team player, proactive, self-starter and motivated.

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