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Operations Support Analyst Jobs (NOW HIRING)

ABM

Operations Support Analyst

Manhattan, NY · On-site

$50K - $55K/yr

The Operations Support Analyst plays a critical role in supporting regional operations by ensuring smooth daily processes, maintaining compliance with company policies, and providing coordination ...

mytfcuhr

Operations Support Analyst II

Denton, TX · Hybrid

$37.41/hr

As an Operations Support Analyst II , you will be responsible for the following: * Providing technical expertise enabling the successful daily operation of TFCU's core system operations and support ...

mytfcuhr

Operations Support Analyst II

Oklahoma City, OK · Hybrid

$37.41/hr

As an Operations Support Analyst II , you will be responsible for the following: * Providing technical expertise enabling the successful daily operation of TFCU's core system operations and support ...

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application service requests not addressed by the IT Service Desk. This role supports the company by providing ...

Coinflow

Operations Support Analyst

Chicago, IL · On-site

$70K - $90K/yr

As an Operations Support Analyst , you will sit at the intersection of execution and optimization, balancing the manual tasks required for merchant onboarding with the strategic mindset needed to ...

Celestica

Operations Support Analyst

San Jose, CA · On-site

$71K - $106K/yr

Support the daily operations of the laboratory to ensure adherence to safety standards and ... Execute system level tests and analyze results with engineers * Support the debug of products, sub ...

MUFG Bank, Ltd.

Operations Support Analyst

Tempe, AZ · On-site

$61K - $77K/yr

The Operations Support Analyst is responsible for managing within the Money Transfer Department (MTD)/Deposit Services Unit all the activities relating to the Account Management section: 1) Open ...

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How much do operations support analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operations Support Analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Operations Support Analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an Operations Support Analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
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Operations Support Analyst jobs near you
Functional Operations Support Analyst

Functional Operations Support Analyst

Deloitte

Huntsville, AL • On-site

Full-time

Posted 10 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services

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