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Operations Support Analyst Jobs (NOW HIRING)

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application service requests not addressed by the IT Service Desk. This role supports the company by providing ...

Martin Brower

Operations Support Analyst

Rosemont, IL · On-site

$70K - $88K/yr

Support and coordinate Warehouse Management System base configuration and distribution center specific configuration as the Operations Support Analyst * Develop WMS test scripts and training scripts ...

CEXEC, Inc.

Operations Support Analyst

Washington, DC · On-site

$90K - $135K/yr

CEXEC Inc is looking for an Operations Support Analyst to join our team supporting our long-term customer of over 20 years on site in the Pentagon (Arlington, VA). This position requires regular ...

Cexec

Operations Support Analyst

Arlington, VA · On-site

$90K - $135K/yr

CEXEC Inc is looking for an Operations Support Analyst to join our team supporting our long-term customer of over 20 years on site in the Pentagon (Arlington, VA). This position requires regular ...

Coinflow

Operations Support Analyst

Chicago, IL · On-site

$70K - $100K/yr

About the Role As a RevOps Analyst at Coinflow, you'll own the end-to-end deal lifecycle for our ... They enjoy improving workflows, staying organized, and supporting the sales organization behind the ...

Accela

Operations Support Analyst (Contractor)

$20 - $25/hr

ABOUT THE ROLE Accela is hiring a contractor to support email deliverability operations for our ... Maintain a simple log of unblock actions for reporting and trend analysis * Meet defined service ...

eTeam

Senior Operations Support Analyst

Iselin, NJ · On-site

Job Summary : eTeam is seeking a skilled Client Support Analyst with strong problem-solving ... DevOps practices Company : eTeam is a staffing agency that also provides payrolling services.

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How much do operations support analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

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Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $63,598 per year, or $30.6 per hour.

Operations Support Analyst

Reyes Holdings | Our Culture

Rosemont, IL • On-site, Remote

Full-time

Re-posted 10 days ago

Reyes Holdings rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

109th of 443 rated food and drinks producers

Job description

Responsibilities

Position Responsibilities: 

  • Assists in the delivery of new warehouse processes as part of the U.S. warehouse management system project, focusing on advance shipping notification and on-boarding training and master data set-up

  • Support and coordinate Warehouse Management System base configuration and distribution center specific configuration as the Operations Support Analyst

  • Develop WMS test scripts and training scripts for process flows, task groups, and user access, while updating warehouse layout and picking paths

  • Act as liaison to distribution and supply chain partners, initiating supply chain analytics, providing operation support to distribution centers

  • Other duties as assigned 

  • Travel is up to 90 percent
Qualifications

Required Education and Experience:

  • Bachelor's Degree with 2 to 4 years of related experience or High School Diploma/General Education Diploma with 5 to 7 plus years of specific experience
Essential Information for Our EmployeesAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.Employment Type: FULL_TIME

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