ZipRecruiter

Log In

1

Operations Support Analyst Jobs (NOW HIRING)

ABM

Operations Support Analyst

Manhattan, NY · On-site

$50K - $55K/yr

The Operations Support Analyst plays a critical role in supporting regional operations by ensuring smooth daily processes, maintaining compliance with company policies, and providing coordination ...

mytfcuhr

Operations Support Analyst II

Oklahoma City, OK · Hybrid

$37.41/hr

As an Operations Support Analyst II , you will be responsible for the following: * Providing technical expertise enabling the successful daily operation of TFCU's core system operations and support ...

mytfcuhr

Operations Support Analyst II

Denton, TX · Hybrid

$37.41/hr

As an Operations Support Analyst II , you will be responsible for the following: * Providing technical expertise enabling the successful daily operation of TFCU's core system operations and support ...

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application service requests not addressed by the IT Service Desk. This role supports the company by providing ...

Coinflow

Operations Support Analyst

Chicago, IL · On-site

$70K - $90K/yr

As an Operations Support Analyst , you will sit at the intersection of execution and optimization, balancing the manual tasks required for merchant onboarding with the strategic mindset needed to ...

MUFG Bank, Ltd.

Operations Support Analyst

Tempe, AZ · On-site

$61K - $77K/yr

The Operations Support Analyst is responsible for managing within the Money Transfer Department (MTD)/Deposit Services Unit all the activities relating to the Account Management section: 1) Open ...

MUFG

Operations Support Analyst

Tempe, AZ · Hybrid

$72K - $87K/yr

The Operations Support Analyst will assist the section in achieving its objectives, the Incumbent is responsible for performing the Holdover Reject Proof, Proof and Control Proof, WIP INV Proof, BNY ...

SNC-Lavalin

Operations Support Analyst II

Portland, OR · On-site

$65K - $80K/yr

Overview We are seeking an Operations Support Analyst II to join our team in Portland, OR. Our SITE team is growing! If you want to be part of a successful global organization and have an interest in ...

next page

Showing results 1-20

People also search for

All JobsOperations Support Analyst Jobs

Operations Support Analyst information

See salary details

$12

$30

$74

How much do operations support analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operations Support Analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Operations Support Analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an Operations Support Analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
More about Operations Support Analyst jobs
What cities are hiring for Operations Support Analyst jobs? Cities with the most Operations Support Analyst job openings:
Who are the top companies hiring for Operations Support Analyst jobs? The top employers for Operations Support Analyst jobs are:
What states have the most Operations Support Analyst jobs? States with the most job openings for Operations Support Analyst jobs include:
What job categories do people searching Operations Support Analyst jobs look for? The top searched job categories for Operations Support Analyst jobs are:
What are popular job titles related to Operations Support Analyst jobs? For Operations Support Analyst jobs, the most frequently searched job titles are:
Operations Support Analyst jobs near you

Operations & Support Analyst

stateindustrial

Hebron, OH

Other

Posted 28 days ago

Job description

POSITION SUMMARY:

The Operations and Support Analyst is responsible for managing and monitoring system batch jobs to ensure system integrity, stability, and up time. This role also provides technical support to corporate, warehouse and field associates, troubleshooting hardware, software, mobile devices, printers, and other peripherals. As part of the IT Operations and Support team, the analyst enhances productivity by responding to service requests, performing installations and training, and resolving technical issues. The ideal candidate is detail-oriented, quality-driven, and a strong communicator who thrives in a collaborative, support-focused environment. 

POSITION RESPONSIBILITIES:

  • Manage and monitor corporate application operational jobs for optimal performance (SAP, SQL, Other system/scheduling tools) and maintain documentation for our corporate operational jobs 
  • Monitor operational jobs for application, network and infrastructure services (Office 365, VM host and file level backup, EDR and others) 
  • Perform SAP application support including analysis, documentation, system management (jobs, errors, security) and troubleshooting 
  • IT support for a variety of technical inquiries and delivering high-quality support to both onsite and remote employees 
  • Ability to work multiple concurrent issues using a ticket management system 
  • Identify patterns of support requests which may be indicative of systemic issues 
  • Clearly communicate and document each support request with detail 
  • Manage administrative personnel changes (New Hires, Transfers, Off-Boarding, etc.,) 
  • Follow department policies and procedures with accuracy 
  • Manage asset management system  
  • Manage and follow processes for system monitoring and alerting 
  • Demonstrated appropriate working knowledge of corporate systems  
  • Demonstrated successful task management experience  
  • Demonstrated ability to comprehend and solve complex business and technical issues 
  • Outstanding ability to learn new applications and technologies 
  • Ability to learn from technical experts 
  • Ability to support common office applications such Microsoft Office 365, Azure AD, Microsoft Teams, Adobe Acrobat, and others as required 
  • Working knowledge of mobile devices, PC hardware, networking, infrastructure and operational management 
  • Special projects, as assigned 

POSITION REQUIREMENTS:

  • Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience)
  • 2–5 years of experience in IT operations, systems support, or infrastructure monitoring
  • Proficiency with monitoring tools (e.g., SAP, SQL, back-up solutions, EDR, or similar)
  • Resolve issues prior to business hours including responding to issues outside of normal working hours
  • Excellent troubleshooting and communication skills
  • Ability to travel (minimal)

Apply