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Operations Support Analyst Jobs in New York (NOW HIRING)

Lead Support Analyst

Manhattan, NY · On-site

$1 - $60/hr

The Lead Support Analyst partners with IT operations, business stakeholders, and vendors to maintain reliability, implement best practices, and drive continuous improvement across the application ...

Estate Operations Analyst Location: Jersey City, NJ (Hybrid) Pay Rate: $28.15/hour Contract: 1-Year ... Support process improvement initiatives, including automation and efficiency enhancements Basic ...

The Lead Support Analyst partners with IT operations, business stakeholders, and vendors to maintain reliability, implement best practices, and drive continuous improvement across the application ...

Estate Operations Analyst Location: Jersey City, NJ (Hybrid) Pay Rate: $28.15/hour Contract: 1-Year ... Support process improvement initiatives, including automation and efficiency enhancements Basic ...

Job Summary : mthree is seeking a Production Support Analyst to join their Front Office facing ... business operations. It is a sub-organization of Wiley. Founded in 2010, the company is ...

... analytics. Operations is first and foremost a control function. As such the Equity Brokerage Trade Support team must ensure controls are followed and always evaluated for improvement. The staff will ...

Mthreerecruitingportal is a major investment bank seeking a Production Support Analyst to join ... business operations. It is a sub-organization of Wiley. Founded in 2010, the company is ...

Title: Technical Support Analyst Location: New York, NY Type: Onsite (5 days onsite per week ... Experience supporting enterprise environments and service desk operations. * Familiarity with ...

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Operations Support Analyst information

See New York salary details

$13

$33

$81

How much do operations support analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for operations support analyst in New York is $33.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $39.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
What are popular job titles related to Operations Support Analyst jobs in New York? For Operations Support Analyst jobs in New York, the most frequently searched job titles are:
What job categories do people searching Operations Support Analyst jobs in New York look for? The top searched job categories for Operations Support Analyst jobs in New York are:
What cities in New York are hiring for Operations Support Analyst jobs? Cities in New York with the most Operations Support Analyst job openings:
What are popular job titles related to Operations Support Analyst jobs in NY? For Operations Support Analyst jobs in NY, the most frequently searched job titles are:
Infographic showing various Operations Support Analyst job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 3% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $69,578 per year, or $33.5 per hour.

Operations Support Analyst - 26-10138

Compu-Vision - IT

New York, NY

$40/hr

Full-time

Posted 21 hours ago

Posted today


Job description

Operations Support Analyst

Location: New York, NY
Duration: 12 Months
Work Arrangement: Onsite

Job Summary

We are seeking an experienced Operations Support Analyst with a strong background in Talent Acquisition and full-cycle recruiting to support recruitment activities across a large, complex organization. The ideal candidate will partner closely with hiring managers and HR stakeholders to develop sourcing strategies, manage candidate pipelines, coordinate interviews, and ensure a smooth and compliant hiring process.

This role requires a proactive and organized professional who can manage multiple requisitions simultaneously, identify high-quality candidates, maintain accurate recruitment records, and provide excellent support throughout the hiring lifecycle.

Key Responsibilities
  • Manage full-cycle recruitment for assigned positions, including job postings, sourcing, screening, interview coordination, offers, and onboarding support.
  • Partner with hiring managers and HR stakeholders to understand workforce requirements and develop effective recruitment strategies.
  • Source and engage qualified candidates through LinkedIn, job boards, professional networks, recruitment databases, and career events.
  • Review resumes and conduct initial candidate screenings and evaluations.
  • Coordinate interview schedules and participate in interview panels as required.
  • Maintain and develop candidate pipelines for current and future hiring requirements.
  • Collaborate with hiring managers and HR teams throughout the offer process.
  • Assist with salary recommendations, offer preparation, and start-date coordination.
  • Coordinate background checks, reference checks, and other pre-employment requirements.
  • Maintain accurate candidate and requisition information within Applicant Tracking Systems (ATS).
  • Ensure recruitment records and documentation are complete, accurate, and up to date.
  • Support recruiting outreach initiatives, including career fairs, networking events, and university recruiting programs.
  • Generate recruitment reports and analyze hiring metrics and pipeline activity.
  • Monitor recruitment progress and communicate status, challenges, and hiring risks to stakeholders.
  • Ensure recruiting activities comply with applicable employment laws, regulations, and organizational policies.
  • Provide ongoing operational and administrative support to Talent Acquisition and HR teams.
  • Support recruitment for technical, IT, and other specialized positions.
  • Build and maintain strong relationships with candidates, hiring managers, HR partners, and other stakeholders.
Required Qualifications
  • Bachelor's degree required; equivalent combination of education and relevant experience may be considered.
  • 4+ years of recruiting or talent acquisition experience.
  • Demonstrated experience managing full-cycle recruitment across multiple positions.
  • Strong experience with candidate sourcing and talent identification.
  • Hands-on experience using LinkedIn, online recruiting databases, job boards, and professional networks.
  • Experience working with Applicant Tracking Systems (ATS).
  • Strong candidate screening and interviewing skills.
  • Experience coordinating multiple requisitions and competing priorities.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and stakeholder management skills.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Experience recruiting for technical, IT, or other specialized positions.
  • Experience working in large, complex organizations.
  • Strong organizational, analytical, and problem-solving skills.
Preferred Qualifications
  • Experience working with PeopleSoft or other HRIS platforms.
  • Experience supporting enterprise-level Talent Acquisition operations.
  • Experience recruiting for difficult-to-fill technical positions.
  • Experience developing recruitment metrics and reports.
  • Familiarity with employment compliance and recruitment best practices.
  • Experience supporting career fairs, university recruiting, and professional networking events.
  • Experience working with HR Business Partners and senior hiring managers.
Technical Skills
  • Talent Acquisition
  • Full-Cycle Recruiting
  • Candidate Sourcing
  • Technical Recruiting
  • IT Recruiting
  • Applicant Tracking Systems (ATS)
  • LinkedIn Recruiting
  • Resume Screening
  • Candidate Assessment
  • Interview Coordination
  • Offer Management
  • Background Checks
  • Reference Checks
  • Recruitment Reporting
  • Recruitment Metrics
  • Candidate Pipeline Management
  • PeopleSoft
  • HRIS
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Office
Core Competencies
  • Talent Acquisition
  • Recruitment Operations
  • Stakeholder Management
  • Candidate Relationship Management
  • Sourcing Strategy
  • Communication
  • Organization
  • Time Management
  • Problem Solving
  • Attention to Detail
  • Multitasking
  • Relationship Building
  • Compliance
  • Data Management
  • Customer Service