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Operations Support Analyst Jobs in New York (NOW HIRING)

Yale University

Operations Support Analyst

New York, NY · On-site

Operations Support Analyst Location: Livingston Plaza, NY Duration: 12 Months This position will require the consultant to work 5 days onsite (overnight and weekend) Required Skills: * Innovee Public ...

eTeam

Senior Operations Support Analyst

Iselin, NJ · On-site

Job Summary : eTeam is seeking a skilled Client Support Analyst with strong problem-solving ... DevOps practices Company : eTeam is a staffing agency that also provides payrolling services.

Pride Global

| Operations Support-NJ

Jersey City, NJ · On-site

$28.15/hr

Estate Operations Analyst Location: Jersey City, NJ (Hybrid) Pay Rate: $28.15/hour Contract: 1-Year ... Support process improvement initiatives, including automation and efficiency enhancements Basic ...

Pride Global

| Operations Support-NJ

Manhattan, NY · On-site

$28.15/hr

Estate Operations Analyst Location: Jersey City, NJ (Hybrid) Pay Rate: $28.15/hour Contract: 1-Year ... Support process improvement initiatives, including automation and efficiency enhancements Basic ...

Hired by Matrix

Operations Support

Manhattan, NY · On-site

If so, our client is hiring an Operations Support. Position Type: * Contract * Onsite Required: * 1 ... Strong analytical skills * Proficient in Microsoft Office * Familiarity with financial markets and ...

STAND 8

Lead Support Analyst

Manhattan, NY · On-site

The Lead Support Analyst partners with IT operations, business stakeholders, and vendors to maintain reliability, implement best practices, and drive continuous improvement across the application ...

Marex, Inc.

Equity Operations Support

Manhattan, NY · On-site

$75K - $90K/yr

Equity Operations Support Marex is seeking an Equity Operations support who will be part of a team responsible for two primary business lines - Equity Brokerage and Equity Prime Brokerage Desks. The ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Job Summary : mthree is seeking a Production Support Analyst to join their Front Office facing ... business operations. It is a sub-organization of Wiley. Founded in 2010, the company is ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Mthreerecruitingportal is a major investment bank seeking a Production Support Analyst to join ... business operations. It is a sub-organization of Wiley. Founded in 2010, the company is ...

Marex

Equity Operations Support (VN2785)

New York, NY · On-site

$75K - $100K/yr

... analytics. Operations is first and foremost a control function. As such the Equity Trade Support team must ensure controls are followed and always evaluated for improvement. The staff will be ...

Marex

Equity Operations Support (VN2785)

New York, NY · On-site

$75K - $100K/yr

... analytics. Operations is first and foremost a control function. As such the Equity Trade Support team must ensure controls are followed and always evaluated for improvement. The staff will be ...

westminster

Yardi Support Analyst

Manhattan, NY

The Yardi Support Analyst focuses on providing application support services to our various property ... Design specific Accounting, Development and Operational Reports at the request of the CFO. 22.

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Operations Support Analyst information

See New York salary details

$13

$33

$81

How much do operations support analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for operations support analyst in New York is $33.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $39.95 per hour, depending on experience, location, and employer.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

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The top searched job categories for Operations Support Analyst jobs in New York are:

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Cities in New York with the most Operations Support Analyst job openings:

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Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,578 per year, or $33.5 per hour.

Operations Support Analyst

Yale University

New York, NY • On-site

Full-time

Posted 18 days ago

Yale University rating

8.2

Company rating: 8.2 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

151st of 631 rated colleges and universities

Job description

Role: Operations Support Analyst
Location: Livingston Plaza, NY
Duration: 12 Months
Job Description: This position will require the consultant to work 5 days onsite (overnight and weekend)
Required Skills:
  • Innovee Public Sector client IT seeks qualified candidates to assist with the monitoring of critical systems, both hardware and software, from various systems throughout our agencies. This will include facility temperature alerts, CPU, memory, and space utilization on servers, APC Netbotz devices, Oracle databases and hardware. Familiarity tools from Putty to Solar Winds is a plus.
  • As part of a 24x 7 team, the ideal candidate will come with experience in operations. They will be responsible for opening tickets as needed and assisting Sys Admins with resolution. They will run pre-written scripted jobs in multiple environments including Windows, Linux and AS/400
    Strong knowledge of basic MS Office tools is required. The ability to clearly communicate via phone and email is essential.
  • Initial training of 4-6 weeks will take place Monday -Friday from 8am to 4pm after which the candidate will be moved to the 3rd shift, from 11pm to 7am. Thursday (into Friday) and Friday (into Saturday) will be the off days. This is an on-site, in-person job. The primary work location will be in downtown Brooklyn.
  • MTA IT seeks qualified candidates to assist with the configuration and optimization of alarms and alerts that come from various systems throughout our agencies. The goal to eliminate the "white noise" of nuisance alarms and assure that needed alerts are send to the correct parties.
  • t Temperature alerts, HP servers, APC Netbotz devices will be the core mission. Familiarity with Building Management Systems is a plus. Familiarity with Solar Winds is also a plus. Candidates with experience in the selection, install and upgrade of field hardware are encouraged to apply.
  • As part of a 24x 7 team, the ideal candidate will come with experience in operations and be able to assist our team in the development of new tools to monitor the health of critical systems including SQL and Oracle databases, and hardware operations on a broad range of platforms.
  • This is an in-person job. Work locations will vary, with the job based in downtown Brooklyn. Travel to any location within the MTA network and working at field locations for extended periods may be required. Candidate will be working with IT facility managers across the region.
Strong knowledge of basic MS Office tools is required. Work shifts will be overnights from 11pm to 7am and will include weekends

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