ZipRecruiter

Log In

1

Operations Support Analyst Jobs in New York (NOW HIRING)

Pride Global

| Operations Support-NJ

Manhattan, NY · On-site

$28.15/hr

Estate Operations Analyst Location: Jersey City, NJ (Hybrid) Pay Rate: $28.15/hour Contract: 1-Year ... Support process improvement initiatives, including automation and efficiency enhancements Basic ...

Pride Global

| Operations Support-NJ

Jersey City, NJ · On-site

$28.15/hr

Estate Operations Analyst Location: Jersey City, NJ (Hybrid) Pay Rate: $28.15/hour Contract: 1-Year ... Support process improvement initiatives, including automation and efficiency enhancements Basic ...

STAND 8

Lead Support Analyst

Manhattan, NY · On-site

$1 - $60/hr

The Lead Support Analyst partners with IT operations, business stakeholders, and vendors to maintain reliability, implement best practices, and drive continuous improvement across the application ...

STAND 8

Lead Support Analyst

Manhattan, NY · On-site

The Lead Support Analyst partners with IT operations, business stakeholders, and vendors to maintain reliability, implement best practices, and drive continuous improvement across the application ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Job Summary : mthree is seeking a Production Support Analyst to join their Front Office facing ... business operations. It is a sub-organization of Wiley. Founded in 2010, the company is ...

Marex, Inc.

Equity Operations Support

Manhattan, NY · On-site

... analytics. Operations is first and foremost a control function. As such the Equity Brokerage Trade Support team must ensure controls are followed and always evaluated for improvement. The staff will ...

Tier4 Group

Technical Support Analyst

New York, NY

$20/hr

Title: Technical Support Analyst Location: New York, NY Type: Onsite (5 days onsite per week ... Experience supporting enterprise environments and service desk operations. * Familiarity with ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Mthreerecruitingportal is a major investment bank seeking a Production Support Analyst to join ... business operations. It is a sub-organization of Wiley. Founded in 2010, the company is ...

Kalshi Inc

Support/Risk Operations

New York, NY · On-site

$80K - $90K/yr

Role Roadmap We're looking for a Support/Risk Operations Analyst to own the risk support ticket queue, which include the cases that sit at the intersection of fraud, KYC, account security, and user ...

Marex

Equity Operations Support - VN2785

New York, NY · On-site

$75K - $110K/yr

... analytics. Operations is first and foremost a control function. As such the Equity Brokerage Trade Support team must ensure controls are followed and always evaluated for improvement. The staff will ...

next page

Showing results 1-20

All JobsOperations Support Analyst JobsOperations Support Analyst Jobs in New York

Operations Support Analyst information

See New York salary details

$13

$33

$81

How much do operations support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for operations support analyst in New York is $33.45, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $39.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
What are popular job titles related to Operations Support Analyst jobs in New York? For Operations Support Analyst jobs in New York, the most frequently searched job titles are:
What job categories do people searching Operations Support Analyst jobs in New York look for? The top searched job categories for Operations Support Analyst jobs in New York are:
What cities in New York are hiring for Operations Support Analyst jobs? Cities in New York with the most Operations Support Analyst job openings:
What are popular job titles related to Operations Support Analyst jobs in NY? For Operations Support Analyst jobs in NY, the most frequently searched job titles are:
Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 3% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $69,578 per year, or $33.5 per hour.

| Operations Support-NJ

Pride Global

Manhattan, NY • On-site

$28.15/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Estate Operations Analyst
Location: Jersey City, NJ (Hybrid)
Pay Rate: $28.15/hour
Contract: 1-Year Contract
Overview
The Estate Operations Analyst plays a key role in ensuring the accurate and timely settlement of client accounts following a client's passing. This position involves reviewing estate documentation, processing distributions to beneficiaries or heirs, and adhering to established procedures. The ideal candidate is detail-oriented, highly accurate, and able to collaborate effectively across teams while maintaining a compassionate approach during sensitive situations.
Key Responsibilities
  • Review estate and account documentation, including death certificates, wills, Letters Testamentary, and court-issued documents to ensure proper asset transfer
  • Execute timely and accurate disbursement of funds to beneficiaries, heirs, or estates in accordance with legal and internal guidelines
  • Ensure compliance with standard operating procedures (SOPs), regulatory requirements, and internal quality standards
  • Maintain a high level of accuracy and attention to detail to minimize errors and rework
  • Complete daily reporting to support tracking, transparency, and timely processing of estate cases
  • Collaborate with internal teams including Service Partners, Client Onboarding Operations, Retirement Operations, and Gains & Losses teams
  • Handle sensitive client matters with professionalism, empathy, and discretion
  • Support process improvement initiatives, including automation and efficiency enhancements
Basic Qualifications
  • Internship or up to 1 year of experience in financial services
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Strong analytical, written, and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple priorities and meet deadlines
  • Adaptability in a fast-paced, dynamic work environment
  • Strong sense of ownership, urgency, and problem-solving ability
Preferred Qualifications
  • Experience in brokerage, retirement, estate, or beneficiary services
  • Experience with process improvement or operational efficiency initiatives
  • Familiarity with tools such as Alteryx, Excel (macros/VBA), or similar automation platforms
Compensation & Benefits
Through Pride Global, eligible employees may receive:
  • Medical, dental, and vision coverage
  • Supplemental insurance (accident, critical illness, hospital indemnity)
  • 401(k) retirement savings plan
  • Life and disability insurance
  • Employee Assistance Program (EAP)
  • Legal support services
  • Auto, home, and pet insurance options
  • Employee discounts through preferred vendors

Equal Employment Opportunity
Pride Global and its affiliates are equal opportunity employers and do not discriminate based on any protected characteristic under applicable federal, state, or local laws.
Fair Chance Employment
Qualified applicants, including those with criminal histories, will be considered in accordance with applicable Fair Chance laws and ordinances.
Accommodations
Reasonable accommodations are available for applicants and employees with disabilities. Please reach out if accommodation is needed during the hiring process or for job performance.
Additional Information (San Francisco Candidates Only)
In compliance with the San Francisco Lactation in the Workplace Ordinance, lactation accommodation rights will be provided upon hire or upon request.

Apply