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Operations Support Representative Jobs (NOW HIRING)

Talentoma

Remote Operations Support Representative 𝐌𝐨𝐧𝐭𝐡𝐥𝐲 𝐏𝐚𝐲: $5,300 - $5,850 𝐒𝐮𝐦𝐦𝐚𝐫𝐲: The Remote Operations Support Representative assists with business ...

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Rain For Rent

Operations Support Rep

Midland, TX · On-site

Operations Support Rep - Acting as a liaison between the Operational and Administrative business units within the branch. What we do: At Rain for Rent ® , we move water--every day. As the leading ...

Rain for Rent

Operations Support Rep

Midland, TX · On-site

Operations Support Rep - Acting as a liaison between the Operational and Administrative business units within the branch. What we do: At Rain for Rent ® , we move water-every day. As the leading ...

Rain For Rent

Operations Support Rep

Midland, TX · On-site

Description Operations Support Rep - Acting as a liaison between the Operational and Administrative business units within the branch. What we do: At Rain for Rent ® , we move water--every day. As ...

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Operations Support Representative information

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How much do operations support representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for operations support representative in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What is an operations support representative?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as an operations support representative?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

How does an operations support representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

Is operations support representative a high-paying job?

The operations support representative role typically offers a moderate salary that varies by industry, location, and experience level. It is generally considered an entry- to mid-level position, with higher pay potential for those with specialized skills or certifications in areas like customer service, logistics, or technical support.

What cities are hiring for Operations Support Representative jobs?

Cities with the most Operations Support Representative job openings:

Who are the top companies hiring for Operations Support Representative jobs?

The top employers for Operations Support Representative jobs are:

What are popular job titles related to Operations Support Representative jobs?

For Operations Support Representative jobs, the most frequently searched job titles are:

Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.

Operations Support Representative

Schneider

Green Bay, WI • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Schneider National rating

7.7

Company rating: 7.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

106th of 366 rated logistics

Job description

Operations Support Representative
Work model:On-Site
Location:Green Bay, WI, USA
Shift:Second shift
Job level:Individual Contributor
Schedule:Part-time; Wednesday, 3:30 p.m. - 8:30 p.m., Friday, 3:30 p.m. - 7:30 p.m. and Saturday and Sunday, 7:00 a.m. - 3:00 p.m.
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Job overview:

Schneider is seeking an Operations Support Representative in Green Bay to provide excellent customer service to both Schneider drivers and customers during non-traditional business hours. The Operations Support Representative will answer calls, track orders and solve driver- and customer-related problems that arise.

Responsibilities:

  • Act as a subject matter expert for drivers and customers.
  • Solve problems to prevent customer delays.
  • Provide updates to first shift associates on issues that occurred during non-business hours.
  • Maintain strong working relationships with customers, drivers and team members.
  • Use a wide range of technology to accurately and efficiently complete work.

Skills and qualifications:

  • High school diploma or GED.
  • Strong problem-solving skills.
  • Effective written and verbal communication skills.
  • Able to work non-traditional business hours.

Pay and benefits:

  • Medical, dental and vision insurance.
  • Company paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • Non-exempt U.S. office associates working a minimum of 4 continuous hours between the hours of 4pm 5am local time, receive a $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours (Weekend hours worked between 9pm Friday 5am Monday).
  • See full list of operations benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job ID: 262675

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