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Operations Support Representative Jobs (NOW HIRING)

Rain for Rent

Operations Support Rep

Minot, ND · On-site

Operations Support Rep - Acting as a liaison between the Operational and Administrative business units within the branch. What we do: At Rain for Rent ® , we move water-every day. As the leading ...

Rain For Rent

Operations Support Rep

Minot, ND · On-site

Operations Support Rep - Acting as a liaison between the Operational and Administrative business units within the branch. What we do: At Rain for Rent ® , we move water--every day. As the leading ...

Meduit

Operations Support Representative

Indianapolis, IN · On-site

$16 - $17/hr

The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ...

Radiology Partners

Operations Support Rep I-2

To effectively meet this need, the Operations Support Representatives provide constant monitoring of incoming orders and images to: (i) ensure that all relevant clinical information has been ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$19.04 - $26.63/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $19.04 - $26.63 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$19.04 - $26.63/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $19.04 - $26.63 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$19.04 - $26.63/hr

... Support Operations-Fac & Svcs Work Shift: UR - Night (United States of America) Range: UR URG 104 H Compensation Range: $19.04 - $26.63 The referenced pay range represents the minimum and maximum ...

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Operations Support Representative information

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How much do operations support representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for operations support representative in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are Operations Support Representatives?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an Operations Support Representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an Operations Support Representative, and why are they important?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

What cities are hiring for Operations Support Representative jobs? Cities with the most Operations Support Representative job openings:
Who are the top companies hiring for Operations Support Representative jobs? The top employers for Operations Support Representative jobs are:
What are popular job titles related to Operations Support Representative jobs? For Operations Support Representative jobs, the most frequently searched job titles are:
Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Operations Support Representative

Operations Support Representative

Citizens Bank

Corvallis, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Benefits
Citizens Bank offers competitive compensation and outstanding benefits:
  • Medical, Dental, and Vision Insurance
  • 401(k) with Employer Matching
  • Employee Assistance and Wellness Program
  • Life, Short-term and Long-term Disability
  • Up to 11 Paid Holidays
  • Health and Dependent Care Reimbursement Accounts
  • Paid Time Off; Paid Family Leave
  • Banking Privileges

Position: Operations Support Representative
Position Location
Citizens Bank - Account Service Center
Type: Non-Exempt/Non-Officer
Reports to: ASC Operations Officer
Description
As an Operations Support Representative working in our Account Service Center (ASC), you will be cross trained in all areas of the Department and provide back up support when necessary. This includes but is not limited to Wires, ACH Receipt, Item Processing, Card Services. You will also be responsible for assisting with Branch Support & Research.
Duties and Responsibilities
Duties
  • Branch Support & Research
  • Process Garnishments & Levies
  • General Ledger Balancing and Certifications
  • Safepoint Reconciliation
  • Responsible for sorting incoming postmarked mail by department, location, or category (e.g., bills, notices, personal, returned mail)
  • Prepare correspondence to be mailed
  • Perform courier duties by motor vehicle on an as-needed basis

Back Up
  • Item Processing Desk
  • Wire Desk
  • Card Services Desk

General
  • Build, develop, and maintain partnerships with teammates and other departments to maximize effectiveness and to best serve our customers.
  • Compliance with the Bank Secrecy Act and other banking regulations.
  • Help maintain a safe and secure work environment.
  • Maintain the safety, integrity, and confidentiality of customer information.
  • Model the Citizens Bank Corporate Culture in all aspects of interactions and work.
  • Regular and reliable attendance.
  • Responsible for completing all training courses assigned.
  • Other duties as assigned.

Required Qualifications
  • High school diploma or equivalent.
  • Experience operating Windows based PC.
  • Familiarity with Microsoft Applications including Word, Excel, and Outlook.
  • Valid driver's license, satisfactory driving record, auto insurance, and personal vehicle.
  • Experience with general office equipment such as copier, scanner, fax, 10-key, filing systems.

Preferred Qualifications
  • Some experience in a Financial Institution or in a highly regulated industry.

Attributes
  • Exceptional problem-solving skills.
  • Ability to build and maintain effective relationships with departments, branches, staff, Bank leadership, and vendors. Ability to maintain a high level of customer service even under pressure.
  • Dedication to organizations goals, objectives, cultural values, mission, and vision.
  • Ability to communicate effectively in writing as well as verbally in-person and via phone.
  • Ability to prioritize tasks using strong time-management, personal and workspace organization, and problem-solving.
  • Ability to work accurately with close attention to detail.
  • Effective interpersonal skills with the ability to work with individuals and groups at all organizational levels.
  • The ability to work independently and as part of a team
  • Exhibit a professional, business-like appearance and demeanor.

Working Conditions
  • Work is conducted during day shift hours in an indoor, temperature-controlled office.

Physical Requirements
  • Ability to clearly speak, hear, see, and communicate with customers and co-workers.
  • Ability to stand or sit for extended periods of time.
  • Ability to perform repetitive finger, hand, and arm movements.
  • Ability to regularly kneel, reach, bend, push, pull, carry up to 50 pounds.

Disclaimer
Citizens Bank is an Equal Opportunity and Affirmative Action employer and is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity, military or veteran status, or disability. All offers are contingent upon the candidate successfully passing a credit check and criminal background check.

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