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Operations Support Representative Jobs (NOW HIRING)

Ameren

Operations Support Rep

Belleville, IL

The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include: * Enter payroll and time data in Time Reporting ...

New

Ameren

Operations Support Rep

Collinsville, IL · On-site

The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include: * Enter payroll and time data in Time Reporting ...

Ameren

Operations Support Rep

Collinsville, IL · On-site

The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include: * Enter payroll and time data in Time Reporting ...

Meduit

Operations Support Rep

Moline, IL · Remote

$17 - $19/hr

The Support Specialist is an essential part of our team. In this role, you will help support the Collectors and Leaders by processing and handling time sensitive documents and effectively maintaining ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Night (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

University of Rochester

Operations Support Rep II

House, NM · On-site

$18.65 - $26.11/hr

... Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) Range: UR URG 104 H Compensation Range: $18.65 - $26.11 The referenced pay range represents the minimum and maximum ...

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How much do operations support representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for operations support representative in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are Operations Support Representatives?

Operations Support Representatives are professionals who provide administrative and logistical support to ensure smooth daily operations within an organization. Their responsibilities often include handling customer inquiries, processing orders, coordinating communication between departments, and maintaining records. They play a key role in problem-solving and improving operational efficiency, often serving as a bridge between customers, vendors, and internal teams. Strong organizational and communication skills are essential for this role.

How does an Operations Support Representative typically collaborate with other departments to resolve issues?

Operations Support Representatives often serve as a bridge between customers, sales teams, and technical departments. When an issue arises, they coordinate with the appropriate team—such as IT, logistics, or finance—to gather information and facilitate a timely resolution. This role requires strong communication skills and the ability to manage multiple priorities, as representatives frequently track the progress of cases and provide updates to both internal teams and clients. Effective collaboration ensures that operational challenges are addressed efficiently, contributing to overall customer satisfaction and smooth business operations.

What are the key skills and qualifications needed to thrive as an Operations Support Representative, and why are they important?

To excel as an Operations Support Representative, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, Microsoft Office Suite, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and a collaborative mindset help you effectively support both internal teams and clients. These skills are essential for ensuring smooth daily operations, resolving issues quickly, and maintaining high service standards.

What is the difference between Operations Support Representative vs Customer Service Representative?

AspectOperations Support RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, often in technical or operational departmentsCall centers, retail, or office environments
Employer & Industry UsageTelecommunications, logistics, utilities, and tech companiesRetail, banking, telecom, and service industries
Common Search & ComparisonOperations Support Representative vs Customer Service Representative

The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

What cities are hiring for Operations Support Representative jobs? Cities with the most Operations Support Representative job openings:
Who are the top companies hiring for Operations Support Representative jobs? The top employers for Operations Support Representative jobs are:
What are popular job titles related to Operations Support Representative jobs? For Operations Support Representative jobs, the most frequently searched job titles are:
Operations Support Representative jobs near you
Infographic showing various Operations Support Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, and 6% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Operations Support Rep

Operations Support Rep

Ameren

Belleville, IL

Other

Posted 2 days ago

Ameren rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

23rd of 50 rated energy and utility

Job description

About Ameren Illinois

Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities.

Job Description

The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include:

  • Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.

  • Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.

  • Responsible for updating daily orders in Customer Service System (CSS), OAS, and Maximosystems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing. Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.

  • Contact with customers concerning updates and changes with schedules and orders.

  • Accurately maintain files and records.

  • Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets. Assist other Operating Centers during vacations, illnesses as needed.

Position Requirements

High School Diploma or equivalent required. One or more years of relevant clerical/administrative experience required. In addition to the above qualifications, the successful candidate will demonstrate: Working knowledge of MS Word and Excel required. Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred.

Must have good communication and human relations skills and the ability to handle multiple tasks. Clerical aptitude testing and data entry testing required for position.

*This position is covered by IBEW Local 51 previously 1306 Operating Labor Agreement*

Hourly Pay:

Grade Step BB 039 Step 1 of 6 - 25.42 USD Grade Step BB 039 Step 2 of 6 - 27.74 USD Grade Step BB 039 Step 3 of 6 - 28.79 USD Grade Step BB 039 Step 4 of 6 - 30.28 USD Grade Step BB 039 Step 5 of 6 - 32.22 USD Grade Step BB 039 Step 6 of 6 (Top Step) - 35.34 USD

Position is eligible for annual incentive payments based on company performance and subject to sole management discretion. Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees.

If end date is listed, the posting will come down at 12:00 am on that date:

Tuesday June 09, 2026

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.

What Ameren employees say

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About Ameren

Sourced by ZipRecruiter

Ameren is a leading energy company that provides reliable and sustainable electricity and natural gas services to millions of customers across the United States. With a strong presence in the Midwest region, Ameren is committed to delivering safe, affordable, and clean energy solutions to homes, businesses, and communities. As an industry leader, Ameren invests in advanced technologies and infrastructure to ensure a resilient energy grid and enhance the customer experience. Ameren prioritizes environmental stewardship and is actively working towards reducing carbon emissions and increasing the use of renewable energy sources. Ameren's dedication to sustainability is evident through their ongoing efforts to promote energy efficiency, support clean energy initiatives, and engage in community partnerships.

Industry

Utilities

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1902

Social media

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