The Client Operations Support Representative provides essential clerical support to help ensure client service expectations are met. Key responsibilities include managing agent tickets, posting ...
The Client Operations Support Representative provides essential clerical support to help ensure client service expectations are met. Key responsibilities include managing agent tickets, posting ...
Operations Support
Indianapolis, IN · On-site
Operations Support Operations support role assists with the smooth running of daily business ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Indianapolis, IN · On-site
Operations Support Operations support role assists with the smooth running of daily business ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Milwaukee, WI · On-site
Operations Support At Diamonds Direct, we pride ourselves on finding talent with a certain set of ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Milwaukee, WI · On-site
Operations Support At Diamonds Direct, we pride ourselves on finding talent with a certain set of ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Manchester, NH · On-site
Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... representation, sales, partnerships, hospitality, merchandise, venue management, and content ...
Operations Support
Manchester, NH · On-site
Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... representation, sales, partnerships, hospitality, merchandise, venue management, and content ...
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Birmingham, AL · On-site
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Birmingham, AL · On-site
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Indianapolis, IN · On-site
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Indianapolis, IN · On-site
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Milwaukee, WI · On-site
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Operations Support
Milwaukee, WI · On-site
Operations Support role assists with the smooth running of daily business functions, including ... The requirements listed are representative of the knowledge, skill, and/or ability required.
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Operations Support
Manhattan, NY · On-site
Operations Support DEPARTMENT OF FINANCE Full-time Location: MANHATTAN Exam may be required ... representing employees serving in the civil service title. CLERICAL ASSOCIATE - 10251 Minimum ...
Operations Support
Manhattan, NY · On-site
Operations Support DEPARTMENT OF FINANCE Full-time Location: MANHATTAN Exam may be required ... representing employees serving in the civil service title. CLERICAL ASSOCIATE - 10251 Minimum ...
Operations Support
Albany, NY · On-site
$19 - $20/hr
Position Overview As a Customer Service Representative, you'll be a key point of contact for ... Support customers with account setup, maintenance, and issue resolution * Assist with payments ...
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Operations Support
Albany, NY · On-site
$19 - $20/hr
Position Overview As a Customer Service Representative, you'll be a key point of contact for ... Support customers with account setup, maintenance, and issue resolution * Assist with payments ...
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Hiring Range: $17 - $19 The Client Services Operations Support Representative I is, responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments ...
Operations Support
Waverly, IA · On-site
Operations Support Requisition ID: 29784 Location: Waverly, IA, USA, 50677 Workplace Type: On-Site ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...
Operations Support
Waverly, IA · On-site
Operations Support Requisition ID: 29784 Location: Waverly, IA, USA, 50677 Workplace Type: On-Site ... The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien ...
Operations Support Representative information
See salary details
$13.94 - $15.95
5% of jobs
$15.95 - $17.96
7% of jobs
$19.93 is the 25th percentile. Wages below this are outliers.
$17.96 - $19.97
13% of jobs
$19.97 - $21.98
9% of jobs
$21.98 - $23.99
5% of jobs
The median wage is $25.90 / hr.
$23.99 - $26.01
11% of jobs
$26.01 - $28.02
12% of jobs
$28.02 - $30.03
9% of jobs
$30.75 is the 75th percentile. Wages above this are outliers.
$30.03 - $32.04
9% of jobs
$32.04 - $34.05
11% of jobs
$34.05 - $36.06
8% of jobs
$13
$26
$36
How much do operations support representative jobs pay per hour?
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What are the key skills and qualifications needed to thrive as an Operations Support Representative, and why are they important?
What is an operations support representative?
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How to make 2000 a week working from home?
What is the difference between Operations Support Representative vs Customer Service Representative?
| Aspect | Operations Support Representative | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require technical certifications | High school diploma or equivalent |
| Work Environment | Office setting, often in technical or operational departments | Call centers, retail, or office environments |
| Employer & Industry Usage | Telecommunications, logistics, utilities, and tech companies | Retail, banking, telecom, and service industries |
| Common Search & Comparison | Operations Support Representative vs Customer Service Representative |
The Operations Support Representative focuses on maintaining operational processes, troubleshooting technical issues, and supporting internal teams, while Customer Service Representatives primarily handle customer inquiries, resolve complaints, and provide product or service information. Both roles require strong communication skills, but the Operations Support role often involves technical knowledge and process management, making it distinct in responsibilities and work environment.

Full-time
Posted 2 days ago
Job description
At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.
The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.
We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.
Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.
Summary:
The Client Operations Support Representative provides essential clerical support to help ensure client service expectations are met. Key responsibilities include managing agent tickets, posting missing payments, completing client reports, conducting status audits, and addressing customer service inquiries in a timely manner. The role emphasizes attention to detail, meeting deadlines, maintaining contingency plans, and fostering clear communication with the team.
Duties and Responsibilities:
- Manage open agent tickets relating to general account inquires through completion.
- Post any missing payments to accounts through RP function for client reconciliation process
- Maintain a thorough and effective contingency plan with Client Service Representative to ensure clients service level expectations are always met.
- Accountable for timely completion of assigned client specific reports and requirements.
- Take initiative and action to respond to, resolve, and follow up on customer service issues and client requests in a timely manner.
- Meet deadlines with frequent interruptions and redefined priorities.
- Communicate all feedback, client updates, and recommendations to all levels within the organization using professionalism, positive attitude, and discretion to achieve objectives.
- Provide feedback to Management on any issues concerning call center behavior as it relates to agent tickets
Knowledge, Skills, and Abilities:
Knowledge
- Extensive knowledge of client requirements and guidelines
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
- Efficient in Microsoft Office products, especially Excel and Word
- Knowledge in 10 key by touch typing
- Understanding of billing and recovery cycle
- Understanding of legal rules and regulations pertaining to billing, collections, and HIPPA
Skills
- Active Listening - Giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Speaking - Talking to others to convey information effectively.
- Service Orientation - Actively looking for ways to help people.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination - Adjusting actions in relation to others' actions.
- Time Management - Managing one's own time and the time of others.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Abilities
- English Comprehension - The ability to fluently communicate in and understand English, the primary language of the work team.
- Written Comprehension - The ability to read and understand information and ideas presented in writing.
- Written Expression - The ability to communicate information and ideas in writing so others will understand.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression - The ability to communicate information and ideas verbally so others will understand.
- Speech Recognition - The ability to identify and understand the speech of another person.
- Speech Clarity - The ability to speak clearly so others can understand oral communication.
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
- Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
Work Experience, Education, Certifications:
- High school diploma required
- 1+ years of previous customer service experience required
- Hospital or Physician Business Office setting work experience preferred
Working Conditions and Physical Requirements:
- Performing work at a stationary workstation for 8 hours
- Interacting with a desktop computer or laptop
- Entering data into systems using a mouse and keyboard
- Ability to communicate clearly with others over a telephone system
- Ability to work at a pace that allows the employee to meet the standard goals as set forth by management
Hybrid role in Huntsville, AL.
About Ovation Healthcare
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
201 - 500 Employees
Headquarters location
Brentwood, TN, US