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Support Representative Jobs (NOW HIRING)

ActiveHours

Support Representative

Cincinnati, OH · On-site

$17.25 - $23.25/hr

We're looking for a motivated individual to take on the role of Support Representative at Activehours. This is a great entry-level opportunity to join a startup early on and grow with the company.

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career in learning and talent development technology. In this role, you will serve as a first point of ...

DSI

Field Support Representative

Charlotte, NC

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

DSI

Field Support Representative

Charlotte, NC · On-site

$65K/yr

Field Support Representative DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high ...

SentriLock

Association Support Representative

Las Vegas, NV · On-site

$17.25 - $23.25/hr

Association Support Representative The Association Support Representative delivers world-class, onsite technical support and customer training. This role demands outstanding customer relationship ...

NQA

Client Support Representative

Acton, MA · On-site

$55K/yr

The Client Support Representative will support the Operations department to ensure that assessment activities are planned and performed in a highly professional and technical manner and that customer ...

Nino Trading Inc

Sales Support Representative

Tempe, AZ · On-site

$50K - $55K/yr

Sales Support Representative Location: Tempe, AZ Job Overview: We are looking for a Sales Support Representative to assist customers via phone and email, guiding them to the right product solutions.

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

CDI

Sales Support Representative

Rock Hill, SC · On-site

$16.50 - $22.75/hr

Sales Support Representative Primary Work Location: Division/Department: Sales Supervisor: Sales Manager / Plant Manager Salary - Exempt In Office: Monday - Friday Position Summary: We are seeking a ...

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All JobsSupport Representative Jobs

Support Representative information

See salary details

$12

$21

$43

How much do support representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a support representative?

Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in-person to ensure customer satisfaction and address any problems efficiently. Support Representatives play a key role in maintaining a positive relationship between a company and its customers by offering timely and effective assistance.

What is the difference between Support Representative vs Customer Service Associate?

AspectSupport RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; technical knowledge varies by industryHigh school diploma; basic communication skills
Work EnvironmentCall centers, technical support, online chatRetail stores, call centers, service desks
Employer & Industry UsageTech, telecom, software companiesRetail, hospitality, telecom
Common Search & ComparisonCustomer support, technical supportCustomer service, client support

Support Representatives and Customer Service Associates both focus on assisting customers, but Support Representatives often handle technical issues and specialized support, while Customer Service Associates typically manage general inquiries and service requests. The roles overlap in communication skills and customer interaction, but Support Representatives usually require more technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a support representative, and why are they important?

To thrive as a Support Representative, you need strong problem-solving abilities, excellent verbal and written communication skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with help desk software, customer relationship management (CRM) systems, and ticketing tools is typically required. Patience, active listening, and resilience help individuals stand out by building positive customer relationships and handling challenging interactions. These skills are vital for efficiently resolving customer issues and ensuring high levels of satisfaction and retention.

What are some common challenges support representatives face when handling customer inquiries, and how can they effectively manage these situations?

Support Representatives often encounter challenging situations such as dealing with frustrated customers, managing high volumes of inquiries, or resolving complex technical issues. Effective communication, patience, and active listening are key to diffusing tense interactions. Utilizing internal knowledge bases, collaborating with team members, and knowing when to escalate issues can help resolve problems efficiently and maintain customer satisfaction. Continuous training and feedback also support skill development and confidence in handling diverse scenarios.
More about Support Representative jobs
Who are the top companies hiring for Support Representative jobs? The top employers for Support Representative jobs are:
What states have the most Support Representative jobs? States with the most job openings for Support Representative jobs include:
What are popular job titles related to Support Representative jobs? For Support Representative jobs, the most frequently searched job titles are:
Support Representative jobs near you
Infographic showing various Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Account Support Rep

Global Channel Management, Inc.

Atlanta, GA

$17/hr

Contractor

Re-posted 6 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Account Support Representative must have 3+ years customer relations experience.


Account Support Representative experience must also include:


Mail & print environment


Printer setup, configs


Digital front ends


PC savvy


Networking, basic


MAC


Account Support Representative duties include:


Account,, client support


Lift 50lbs


Travel to accounts supported using reliable dependable transportation


Ensures key contact list for all clients is maintained and available

Additional Information

$17/HR

12 Months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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