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Client Support Representative Jobs (NOW HIRING)

NQA

Client Support Representative

Acton, MA · On-site

$55K/yr

The Client Support Representative will support the Operations department to ensure that assessment activities are planned and performed in a highly professional and technical manner and that customer ...

Outcomes Operating, Inc.

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

Client Support Rep Orlando Office - ORLANDO, FL 32809 Job Summary The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone ...

EnableComp

Client Support Representative

$17 - $22.25/hr

Client Support Representative EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified ...

Sonicjobs

Client Support Representative

Franklin, TN · On-site

$16.25 - $21.50/hr

Client Support Representative EnableComp is seeking a Client Support Representative to assist with medical documentation retrieval and processing within its revenue cycle operations. The role ...

APS Payroll

Client Support Representative

Shreveport, LA · On-site

$13.50 - $17.75/hr

Client Support Representative Based in Shreveport, Louisiana, we began in 1996 by offering payroll processing and tax compliance services. In 2000, we made the strategic decision to develop our own ...

Regent Bank

Client Support Representative

Tulsa, OK · On-site

$14.25 - $18.75/hr

Client Support Representative The Client Support Representative (CSR) is the first point of contact for customers and all phone calls coming into the bank. The calls will include customer issues ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL · Remote

$15.50 - $20.25/hr

JOB SUMMARY The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The ...

EnableComp

Client Support Representative

Franklin, TN

$16.25 - $21.50/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

SHAZAM

Client Support Representative

Des Moines, IA · On-site

$16 - $21.25/hr

Client Support Representative SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our ...

EnableComp

Client Support Representative

OR · Remote

$17 - $22.25/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

EnableComp

Client Support Representative

$17 - $22.25/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

EnableComp

Client Support Representative

Franklin, TN · Remote

$17 - $22.25/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

EnableComp

Client Support Representative

$17 - $22.25/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

EnableComp

OR

$16.50 - $21.75/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

EnableComp

Client Support Representative

Franklin, TN

$16.25 - $21.50/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

EnableComp

Client Support Representative

Franklin, TN · On-site

$16.25 - $21.50/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

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Client Support Representative information

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How much do client support representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for client support representative in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

A Client Support Representative (CSR) role is typically considered a good entry-level position because it requires strong communication skills, customer service experience, and often provides on-the-job training. It offers opportunities to develop skills in problem-solving, product knowledge, and client interaction, which can serve as a foundation for career growth in customer service or related fields.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving client issues effectively. These skills ensure efficient issue resolution, high client satisfaction, and retention in a service-driven role.

What does a client support representative do?

A client support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

How can I make 2000 a week working from home?

A Client Support Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing earnings may involve handling high-volume or specialized accounts, working overtime, or taking on multiple clients, depending on the company's pay structure and workload. Building expertise in customer service tools and maintaining consistent performance can also contribute to higher income levels.

How does a Client Support Representative typically collaborate with other departments to resolve client issues?

Client Support Representatives frequently work alongside teams such as technical support, sales, and account management to resolve complex client issues efficiently. When a client’s concern extends beyond basic troubleshooting, representatives coordinate with specialized departments to gather information, escalate issues, and ensure seamless communication. This cross-functional collaboration helps deliver timely solutions and maintain high customer satisfaction. Building strong relationships with colleagues in other departments is key to success in this role.

What job makes $10,000 a month without a degree?

A Client Support Representative typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in support roles are rare; however, some sales or technical support positions with commissions or bonuses can reach that level, especially in high-demand industries or with advanced certifications. Most roles requiring no degree tend to have lower average salaries, but top performers in certain niches can achieve higher income through performance-based pay.
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Client Support Representative jobs near you

Client Support Representative

NQA

Acton, MA • On-site

$55K/yr

Full-time

Posted 4 days ago

Job description

** THIS IS A TEMP-TO-PERM POSITION**


Role of the Department:

The Client Support Representative will support the Operations department to ensure that assessment activities are planned and performed in a highly professional and technical manner and that customer expectations are exceeded and process customers through the certification process.

Job Purpose:

  1. Proactive Client contact
  2. Aid in maintenance of various reports of status
  3. Create and maintain client information in our database, EQM
  4. Responsible for complex clerical assignments following established procedures
  5. Secures information from various sources in production of reports and listings
  6. Interacts with clients in a professional manner to provide assistance when needed
  7. Process customers through the certification process
  8. Maintain multisite audit sampling planners


Principal Tasks:

These individuals will be responsible for the primary Client support for all divisions from the point of management service agreement. Once appointed these accounts will remain under the support of the assigned Client Support Representative until reassignment becomes necessary.

The specific duties of the Client Support Representatives are as follows:

  • Day to day maintenance and security of assigned Client in database.
  • Direct support of assigned Client requirements & needs
    - Scheduling of all audit activities
    - Questions and answers
    - Requests and inquires
    - Updates information and new developments
    - Provides client notifications of activities
    - Levels of Client satisfaction
    - Use of Registration and NQA Logo
    - Adhering to established KPI’s of the Customer Service Group
  • Maintenance of Client Registration
    - Provides work order or activity information
    - File reviews (unless as defined by accreditation schemes)
    - CAP "chasing" & reviews
    - Conducted Reviews
    - Support other cell or company initiatives related to the client
    - Provides input to the Blue List as appropriate
    - Support program management efforts as appropriate
    - Certificate Maintenance
    - Multisite audit planners and associated multisite required documents
  • Financial Support
    - Assist in Invoicing Clients (annual registration, pre-activity, re-bill expenses)
    - Client collections
  • Business Development
    - Identifying cross selling opportunities for Business Development
    - Support client quotation process as needed
  • Championing Clients needs for NQA
  • Anticipating clients needs
  • Coordination of all activities associated with client


Qualifications and Experience:

  • High school diploma or equivalent. 2-3 years related Customer Service / Program Management experience.
  • Knowledge of ISO 9000 and related ISO registration/certification schemes
  • Knowledge of Microsoft Office and other computer programs
  • Excellent administrative, communications and client telephone contact skills are essential.

Notes:

  • Temp-to-perm position
  • Remote

Monday - Friday, 8:30 AM EST – 5 PM EST
40 hours per week