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Client Support Representative Jobs (NOW HIRING)

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

EnableComp

Client Support Representative

Franklin, TN · On-site

$16.25 - $21.50/hr

Position Summary The Client Support Representative is an operational support role within the Client Support team, responsible for executing core tasks that enable EnableComp's revenue cycle ...

OUTCOMES OPERATING INC

Client Support Rep

Orlando, FL

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Outcomes

Client Support Rep

Orlando, FL · On-site

$15.50 - $20.25/hr

The Client Support Representative will answer a high volume of calls from our clients. ESSENTIAL DUTIES & RESPONSIBILITIES Customer Interaction * Respond promptly and professionally to inbound calls ...

Lake Ridge Bank

Client Support Representative

Evansville, WI · On-site

$16 - $21.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI · On-site

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI · On-site

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Regent Bank

Client Support Representative

Tulsa, OK · On-site

$14.25 - $18.75/hr

The Client Support Representative (CSR) is the first point of contact for customers and all phone calls coming into the bank. The calls will include customer issues, balance inquiries, and questions ...

Lake Ridge Bank

Client Support Representative

Evansville, WI · On-site

$16 - $21.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Waunakee, WI · On-site

$16.75 - $22.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

Lake Ridge Bank

Client Support Representative

Evansville, WI · On-site

$16 - $21.25/hr

As a Client Support Representative, you will be the initial point of contact for our clients via phone, chat, email and integrated teller machines, providing outstanding assistance and resolving a ...

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How much do client support representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for client support representative in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

A Client Support Representative (CSR) role is typically considered a good entry-level position because it requires strong communication skills, customer service experience, and often provides on-the-job training. It offers opportunities to develop skills in problem-solving, product knowledge, and client interaction, which can serve as a foundation for career growth in customer service or related fields.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving client issues effectively. These skills ensure efficient issue resolution, high client satisfaction, and retention in a service-driven role.

What does a client support representative do?

A client support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

How can I make 2000 a week working from home?

A Client Support Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing earnings may involve handling high-volume or specialized accounts, working overtime, or taking on multiple clients, depending on the company's pay structure and workload. Building expertise in customer service tools and maintaining consistent performance can also contribute to higher income levels.

How does a Client Support Representative typically collaborate with other departments to resolve client issues?

Client Support Representatives frequently work alongside teams such as technical support, sales, and account management to resolve complex client issues efficiently. When a client’s concern extends beyond basic troubleshooting, representatives coordinate with specialized departments to gather information, escalate issues, and ensure seamless communication. This cross-functional collaboration helps deliver timely solutions and maintain high customer satisfaction. Building strong relationships with colleagues in other departments is key to success in this role.

What job makes $10,000 a month without a degree?

A Client Support Representative typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in support roles are rare; however, some sales or technical support positions with commissions or bonuses can reach that level, especially in high-demand industries or with advanced certifications. Most roles requiring no degree tend to have lower average salaries, but top performers in certain niches can achieve higher income through performance-based pay.
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Client Support Representative jobs near you
Client Support Rep

Client Support Rep

Outcomes

Orlando, FL • On-site

$15.50 - $20.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

JOB SUMMARY
The Client Support Representative delivers high-level service, support, and solutions to customers using specific tools and phone systems, teleconference tools, and remote connection. The Client Support Representative will answer a high volume of calls from our clients.
ESSENTIAL DUTIES & RESPONSIBILITIES
Customer Interaction
  • Respond promptly and professionally to inbound calls and other communication channels.
  • Provide accurate and relevant information to clients regarding products, programs, and services.
  • Address client inquiries and concerns with a customer-centric approach.
Issue Resolution
  • Identify and troubleshoot client issues, escalating them appropriately when necessary.
  • Utilize a ticketing system to efficiently manage and track client concerns adhering to documentation standards.
  • Offer effective and timely solutions to meet client needs.
Product Knowledge
  • Maintain a comprehensive understanding of the company's products, programs, and services.
  • Stay informed about updates and changes in offerings to assist clients effectively.
  • Utilize and maintain product knowledge base
  • Submit Knowledge Base articles to be verified by Senior Staff, and revise when needed per KPI.
Process Adherence
  • Adhere to standard processes and procedures in handling client interactions.
  • Ensure compliance with established protocols for issue resolution.
Team Collaboration
  • Collaborates effectively with internal teams to gather information, resolve customer issues and enhance the overall client experience.
  • Communicate regularly with team members to share insights and updates.
Documentation
  • Accurately record and document client interactions and resolutions.
  • Keep detailed and organized records for reference and reporting purposes.
Client Retention
  • Offer alternative solutions when appropriate with the goal of retaining clients' business.
  • Analyze client needs and recommend relevant features to enhance their experience.
Continued Development
  • Stay current with industry information, changes, and updates to provide informed support.
Adaptability
  • Demonstrate flexibility and adaptability in a dynamic and evolving client support environment.
Ad-hoc Support
  • Assist with additional support-related tasks and participate in Ad-Hoc projects as needed.
KNOWLEDGE & REQUIREMENTS
  • Experience in a technical call center environment preferred.
  • Certified Pharmacy Technician preferred.
  • Ability to handle difficult client interactions and deescalate a situation using excellent listening and communication skills to relate to the client and resolve their issue effectively.
  • Ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic, and sequential processes to solve problems.
  • Communicate ideas, thoughts, and facts in writing using proper grammar, spelling, document formatting and sentence structure.
EDUCATION & EXPERIENCE REQUIREMENT
  • Minimum years of work experience: 2 years
    • Experience working with healthcare professionals in a fast-paced clinical setting preferred
  • Minimum level of education or education/experience: High School Diploma
    • A minimum of a High School Diploma or G.E.D.; Preferred: A Bachelor's degree in a related field from an approved and accredited college or university.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Frequent sitting in stationary position at a desk
  • Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
  • Occasional twisting of body
  • Occasional reaching by extending hands and arms in any direction
  • Occasional lifting, pulling, or pushing
  • Uses of basic office equipment within corporate and home office environment. Will be filing (lifting, reaching, bending) and possibly lifting boxes, up to 10 lbs.
  • This position works in an office environment with moderate noise, including some work situations that could present repetitive muscular and vision strain.
What's In It For You?
  • Medical, Dental and Vision Plans
  • Voluntary Benefits
  • HSA & FSA
  • Fertility & Family Planning Benefits
  • Paid Parental Leave
  • Adoption Assistance Program
  • Employee Resource Groups
  • Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
  • 11 Paid Holidays
  • Corporate Wellness Program
  • Company 401k and Roth retirement plans with employer match

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