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Client Support Specialist Jobs (NOW HIRING)

Client Support Specialist Job SummaryThe Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ...

Client Support Specialist

Overland, MO

$16.75 - $22.75/hr

Description Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team.

The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client Support Specialist is responsible for resolving more complex issues or ...

Client Support Specialist

Saint Louis, MO · On-site

$16.75 - $22.75/hr

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

Client Support Specialist Reports To: Customer Care Manager Summary: The Client Support Specialist, reporting to the Customer Care Manager, is an integral part of the Customer Care team. The Client ...

Client Support Specialist

Plano, TX

$17.25 - $23.25/hr

Client Support Specialist Plano, Texas, United States Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf." Because that's exactly how we ...

Client Support Specialist

Paradise Valley, AZ

$18.25 - $24.50/hr

Client Support Specialist For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade ...

Client Support Specialist

Conshohocken, PA

$17.75 - $23.75/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client Support Managers ...

Client Support Specialist

Buffalo Grove, IL

$18.50 - $24.75/hr

The Client Support Specialist (CSS) collaborates with the Client Support Management team to ensure the success of our client programs! The Specialist role works closely with Client Support Managers ...

Be Seen First

The Client Support Specialist plays a vital role in providing attentive and compassionate care to approximately 14 clients (Maximum). This position involves direct communication with clients ...

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Client Support Specialist information

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How much do client support specialist jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client support specialist in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Client Support Specialists, and how are they typically addressed?

Client Support Specialists often encounter challenges such as managing high volumes of inquiries, addressing complex or unfamiliar client issues, and balancing competing priorities. To address these, specialists are usually supported by knowledge bases, escalation procedures, and ongoing training. Collaboration with technical teams or account managers is common when resolving more complex problems. Strong communication skills and a customer-centric mindset help specialists navigate these challenges effectively, ensuring clients receive timely and accurate support.

What are the key skills and qualifications needed to thrive as a Client Support Specialist, and why are they important?

To thrive as a Client Support Specialist, you need strong problem-solving abilities, excellent communication skills, and a background in customer service, often supported by a relevant degree or equivalent experience. Familiarity with CRM software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and empathy help you build rapport and effectively address client needs. These skills ensure high-quality support, customer satisfaction, and long-term client retention.

What does a Client Support Specialist do?

A Client Support Specialist is responsible for assisting customers or clients with inquiries, issues, or problems related to a company's products or services. They communicate with clients via phone, email, or chat to resolve concerns, provide information, and ensure customer satisfaction. Additionally, they may document interactions, escalate complex issues to higher-level support, and help improve client experience by providing feedback to internal teams. Their goal is to build strong relationships and ensure clients feel supported and valued.
What cities are hiring for Client Support Specialist jobs? Cities with the most Client Support Specialist job openings:
Who are the top companies hiring for Client Support Specialist jobs? The top employers for Client Support Specialist jobs are:
What states have the most Client Support Specialist jobs? States with the most job openings for Client Support Specialist jobs include:
Infographic showing various Client Support Specialist job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 73% Full Time, 3% Part Time, and 21% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.

$19.25 - $25.75/hr

Full-time

Posted 26 days ago


Job description

Client Support Specialist Job Summary

The Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email and other channels. This role requires the ability to troubleshoot and solve technical issues while delivering excellent service in a timely manner. The ideal candidate has strong problem-solving and communication skills to ensure our clients' needs are met.

Client Support Specialist Duties and Responsibilities
  • Respond to customer inquiries in a timely and professional manner
  • Troubleshoot technical issues and provide solutions
  • Follow up with customers to ensure their issues are resolved
  • Document customer interactions and maintain accurate records
  • Provide feedback to management on customer service trends
  • Assist with sales inquiries and order processing
Client Support Specialist Requirements and Qualifications
  • High School Diploma or equivalent
  • Previous experience in customer service or technical support
  • Excellent interpersonal and problem-solving skills
  • Strong verbal and written communication skills
  • Able to multitask and prioritize efficiently
  • Knowledge of Microsoft Office products and CRM software